Accident Claims Advice Reviews 

105
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Keith was very informative, friendly and polite. He answered all my questions and reassured me fully which made me feel confident at the end of the phone call. Thanks Keith

Rated 5 out of 5 stars

Liz hall Is very nice lady she guide me so well such a nice person clear my all thoughts and clearly explain everything very appreciated.

Rated 5 out of 5 stars

I'm very happy from service what i receive from the guy who help me,he was very respectful with me and help me too much he not rush and repeat many of things 2 times for my easy.If everyone in this co... See more

Company replied

Rated 5 out of 5 stars

JF Law was very thorough in pursuing my injury case from sustaining a wound from a club bouncer. They were very clear with their processes and kept me updated with everything that was going on on thei... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

Accident claims advice will help you in the event you have been involved in an accident and are seeking to make a personal injury compensation claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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1-star

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4.9

All reviews

(105)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to speak to gave great advise

Very easy to speak to gave great advise

February 8, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review LP. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again LP for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Very helpful and kind

Liz hall was very helpful and made the process very easy despite being difficult to talk about.

February 5, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Phoebe and kind words about Liz Hall. We are pleased to hear Liz went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Phoebe for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Very fast and friendly service highly…

Very fast and friendly service highly recommended easy to talk to

January 29, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Michael. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Michael for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Keith was brilliant

Keith was brilliant, understood and empathised with my issue. He gave me a clear plan and process moving forward, u was lucky to have my issue handled by Keith.

Regard,

James
cooper

January 28, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review James. We're delighted to hear that Keith Holden was able to provide you with such helpful and attentive service. I'm sure Keith will be pleased to know how much he helped during the start of your claim journey. Thank you again James for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Polite

Polite, swift and easy.

January 25, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Zishaun K. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Zishaun K for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Brendan was a great help and would i…

Brendan was a great help and would i appreciate him helping me through everything tonight massive help keep up good work 👍🏻

January 21, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Rebecca and kind words about Brendan Cox. We are pleased Brendan went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Rebecca for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Messaged on the online chat for advice…

Messaged on the online chat for advice and got a call off a man called Harry, was very kind and helpful. Made me feel at ease and talked me through the process. Thank you again

January 20, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Chloe and kind words about Harry Welch. We are pleased to hear he was helpful and and we will certainly share your kind words with him. I'm sure Harry will be pleased to know how much he helped the with the start of your claim journey. Thank you again Chloe for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Spoke to a lady called Ciara she had…

Spoke to a lady called Ciara she had great communication and was kind and understanding to the situation I’m in.

January 19, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Debbie and kind words about Ciara Redwood. We are pleased Ciara was patient and empathic and we will certainly share your kind words with her. I'm sure Ciara will be pleased to know how much she helped the with the start of your claim journey. Thank you again Debbie for your lovely feedback

Kindest regards
Kim

Rated 5 out of 5 stars

Excellent service

Excellent service, Leah Hamilton was amazing and I felt really grateful she was the one dealing with me.

January 17, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Tdn. We're delighted to hear that Leah Hamilton was able to provide you with such helpful and attentive service. I'm sure Leah will be pleased to know how much she helped during an otherwise difficult situation.

Kindest regards
Kim

Rated 5 out of 5 stars

Go karting claim enquiry

Leah Hamilton was my initial point of contact, she was very helpful and competent and made the process very easy. I will review again if I proceed with my claim.

January 15, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Richard and kind words about Leah Hamilton. We are pleased to hear she was patient and helpful in setting up your public liability claim and we will certainly share your kind words with Leah. I'm sure she will be pleased to know how much she helped during your recent call.

Kindest regards
Kim

Rated 5 out of 5 stars

Great customer service

The operator was very helpful and reassuring.

January 15, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your lovely review Matthew. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during an otherwise difficult situation.

Kindest regards
Kim

Rated 5 out of 5 stars

Excellent service.

Liz Hall is a very rare person these days, very customer orientated, patient, kind and bottom line, takes time to listen. Excellent service and advice, thank you again.

January 13, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you so much for your excellent review Jason and kind words about Liz Hall .We are pleased to hear Liz went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law.

Kindest regards
Kim

Rated 5 out of 5 stars

Great service

Great service, quick & easy!

January 12, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Very helpful and made me feel very…

Very helpful and made me feel very comfortable to talk about the accident that happened to me

January 7, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Leah Hamilton was very friendly and…

Leah Hamilton was very friendly and professional and helped me from start to finish of the call, thanks Leah

January 4, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Polite and helped me understand…

Polite and helped me understand everything Leah was great assistance

January 2, 2025
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

So far..so good

So far... so good

December 14, 2024
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Lean Hamilton was very helped with my…

Lean Hamilton was very helped with my enquiry, pleasant to speak with and very efficient.
Thank you Leah

December 13, 2024
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Spoke with Harry Welch and he was very…

Spoke with Harry Welch and he was very helpful and professional. Highly recommend.

December 9, 2024
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Enquiry help

Was helped with my enquiry by Leah Hamilton. She was very helpful and lovely to speak with and was able to pass my case onto a solicitor. We'll see what comes of it. Thanks again Leah

December 8, 2024
Unprompted review
Accident Claims Advice logo

Reply from Accident Claims Advice

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

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