Acme Revival Reviews 158

Do not send your Drone to them. This company is just out to rip you off. I sent them my drone, it needed a frimware flash to calibrate the gimble. They wanted 4 hours labor and $342.00 in parts. For a DJI mini2 se. I asked them for a breakdown on the parts, they refused. They told me my $535.00 invoice was not negotiable. I had to pay $89.00 plus shipping to get my unrepaired drone back.

They Destroyed my sensor not fixed it. took them 2 months to finish a repair that was so badly done. they did not replace the cord on the sensor they fixed it with electric tape and it was coming off. I sent it back again and they sent it right back to me. Run away from this company.

they are dishonest-Stay away.Told me to send in my binoc. charged me more than they cost and didnt fix them.
They should be reported to better business.

I wish I had taken the time to review them. Their phone number does not go anywhere. I contacted through email. Declined repair due to cost, but there was no Credit card option to pay the bench fee, only wanted a money transfer or hard check. I was told through email that there was not CC option. Still not able to get through my companies red tape to get a check, meanwhile the 'storage fees' are building up. I was contacted by a person to remind me of our past due fees and when I told them we were trying to get a check because they don't take CC's, I was told that they do take CC's and now suddenly there is a CC option. I have screen shots of the original options. I paid the bill but have not received a confirmation email and it's not showing paid when I return to the pay now section. I'm afraid to pay again because it looks like it's not paid, but I don't trust that I won't be double charged. Meanwhile, they can still charge more storage fees. Please, do not use this company. I'm going to get into a lot of trouble for going outside of our normal buyers to give this company a chance. Don't make the same mistake.

One star is too many! Good luck getting a response on their "online only" model. DO NOT do business with this company, they are a sham. The final total of my invoice did not add up correctly, added $50 somewhere with no line item. They do not offer support, basically say look at the website, you're on your own. TERRIBLE COMPANY

I wish that I had seen the reviews before I sent my binoculars for repair. Now they are gone. I filing a police report but don't expect to get a result. It is hard to deal with a firm like this across the country.

This company is extremely crooked and does shady business. They did not accept my form of payment and charged an astronomical fee for storage. This is a disgrace to the biomed industry. 0/10.

This company is a scam. We had ordered 3 pieces of used equipment (US$ 3,3327). Two days, later we decided to cancel our order. They told us by email that we would be reimbursed ASAP. Three months later we still haven't been reimbursed, and they don't answer emails or chats. PEOPLE NEED TO STAY AWAY FROM THIS COMPANY!

This company is deceitful, they give a low ball quote until they have what you want to have repaired and then jack the price up ($115 -$180). They had my device for two weeks before they acknowledged that they even had it!
I paid the jacked up price of $321 to get the inverter repaired, after weeks and weeks they were unable to repair the inverter and sent it back. Liam B said I would get a refund but have not received any money back or I have not heard from Liam B. This company is not on the up and up. I wish I had looked at the reviews. Don't use this company!!

I’m only giving one star because I can’t give them Lower than that. The absolute worst customer experience I’ve had in my
Life. They require payment up front which is fine but you can never reach them to find out when your equipment will be sent back. When we finally received ours back it didn’t work. I spent 3 weeks trying to get a live person on the phone to let me know what adjustments were needed to get it working after shipping. Do not trust them with you equipment or your money. I would Never recommend them to anyone.

ACME REVIVAL performed service on a refrigerated centrifuge I was using for a grad school project. They did a great job. Unit arrived back very clean as well.

The price quoted to repair a stethoscope exceeded the cost of a new replacement. The diagnostic fee is also hefty. Then they use inflated storage prices. In my opinion not a reputable vendor and would advise to steer clear.

Purchased a Dental Medical Instrument Sterilizing Unit from Acme Revival online. Paid $1,429.21 by credit card. Acme said they used Stripe® to charge my credit card and because Stripe suspended operations with them they couldn't fulfill my order, so it was cancelled and never refunded my money. Acme Revival Suggested to file dispute with my bank to get the refund. When I checked the charge on the Stripe® website, it showed my money went to "Little Brown Cow, LLC"??? not Acme Revivel. So angry!!!!

Repaired an EKG for us that our free clinic relied on daily after Welch Allyn refused to even talk to us about.

Not capable of camera lens repair.

They cannot repair the scratch which they promised in email with picture diagnostic.

No detailed report. Only unrepairable notice.

The lens blow cleanning was helpful for the extra star, though they did not clean up front glass.

I'm fairly sure this company is better versed for B to B, however they were able to successfully repair (and reverse engineer) a proprietary I/O circuit board I suspected was failing. Took about a week longer than they said. But I got a full schematic afterwards and the service advisor "LIAM" was helpful throughout.

This company will charge you completely unethical storage fees for the period of time your equipment is in their possession. If you choose to proceed with a repair, they will continue to charge these storage fees. The repair we were quoted didnt even come with any guarantees. They will not relinquish the item you own without payment of these exorbitant storage fees. Even if your item is the size of a laptop, they will charge you $60/day. We requested the item back on numerous occasions, and it's almost as though they hold it hostage

Be ready to have your legal team get involved.

I want to add another review. I want everyone who reads this to know that this is a horrible , horrible criminal acting company. There are no companies out here worse then this one. How can you say to a customer that we can't fix your device and then say you owe us 600 dollars for storage fees when they never notified me. I would not of had a problem paying a small diagnostic fee for looking at it and trying to fix it. They email me and say you owe us 600 dollars in storage fees and it is 25 dollars more a day. This device is a small oven timer 3 inches wide by 5 inches long. All of the employees are nice until they have your device. Then they try to extort money from you. These people are worse then the 1970's mob. Such a scam of a company. I don't know how the employees even work here and sleep at night. I just can not put into words how horrible and terrible of a company. Anyone who reads this review, please do not do business of any kind with Acme Revival.

Our clinic purchased a Vista Pump, paid for it and an extended warranty. After a couple weeks, we checked on the shipping - it had not shipped. Another couple weeks we tried calling them to find out the hold up - phone number has been disconnected or is no longer in service. We can't cancel the order because it says to call customer service, you call and number says its been disconnected. Stay away.

Tried to order items multiple times and weeks later I would get an email stating my order was canceled no no reason. Reached out to company but they couldnt tell me either. Weird! At least they didnt steal my money I suppose. Company is a joke, I went with Victori Medical Supplies and they were responsive and easy to work with so far.