AC Mortgages Reviews 

585
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and informative. The service provided is frequently highlighted as seamless and stress-free, with many people appreciating the efficiency and ease of the overall process. People consistently report excellent communication, noting prompt responses and regular updates throughout their application journey. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting how efficiently and clearly everything was explained.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers giving a 10/10 rating and describing it as prompt,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and patience of... See more

Response time

Users describe positive interactions with response times, consistently highlighting quick and efficient... See more

User experience

Reviewers mention positive feedback about user experience, describing the process as seamless, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently dealt with Zak in securing our mortgage for our first home, he was extremely patient, friendly, approachable and informative. He clearly explained our options and detailed the process... See more

Rated 5 out of 5 stars

Chelsea and Neil have been brilliant right the way through this process. They worked super hard to get our mortgage through quickly despite it not being the easiest case because of me being self emplo... See more

Rated 5 out of 5 stars

Recently purchased a new property and used AC once again. Both Craig West and Stevie White made the mortgage/porting process extremely seamless, kept in contact throughout and brought everything to a... See more

Rated 5 out of 5 stars

I would highly recommend Kassie @AC for helping my autistic son with his application for his first time Morgage, She was soo professional, friendly and really helpful she made my anxious son exper... See more


Company details

  1. Mortgage Broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

585 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(585)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

First time mortgage holder

As a first time mortgage holder, I found the whole experience excellent from Aberdein Considine. They guided me through the whole process seamlessly from start to finish and explained everything to me simply and thoroughly. I would highly recommend them and would use them again in the future.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service every time

Tanya at AC Mortgage has helped us secure mortgage deals and insurance policies for a number of years. Each time, she's been professional, patient, understanding, and goes above and beyond to get us the best deal. Everything is explained clearly and Tanya ensures we understand everything before we make any decision.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Job well done

What an amazing job they have done in helping me by securing a mortgage in a short space of time and putting my mind at ease.

Not only have they done this but they have carried it out in a professional, considerate and empathetic way.

I am so very thankful and would highly recommend them if you are looking to be put at ease during what is a particularly stressful time.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say a big thanks to…

I would like to say a big thanks to Lois Murphy and Stevie White for sorting out our Mortgage with HSBC. It was all very smooth journey with them. They both are great professionals and champion of their work. Many thanks to Aberdeen Considine.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

This is the second time we have used Aberdein Considine to set up our mortgage. Kassie Taylor is excellent and always goes over and above. She is so friendly and professional and makes everything very easy and straightforward. I would highly recommend her to anyone looking to set up a mortgage. I have recommended her to friends who have all had the same experience.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Chris and Noreen did a great job…

Chris and Noreen did a great job helping me get a mortgage for my first house. Chris was easy to build rapport with and put me at ease throughout the process. He made sure I understood all my options as a first-time buyer and made completing the mortgage application side of the process a doddle. Noreen provided excellent support, making sure I gave all the right documents and keeping me on track with timelines. Both were extremely responsive to emails and a pleasure to deal with throughout. Thanks both!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Five star service

I had the pleasure of working with David and Gemma of AC Aberdeen and I can say their professionalism was impeccable. Being a first time buyer they took us through the whole process from start to finish. David is such an amazing guy, he gave us insight into our current situation without judgement, worked with our availability and also helped to secure one of the best offers. Great experience to be honest. I’d recommend them to anyone looking for a good service.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Krysia and Noreen were really amazing

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how things were progressing. They made the whole process as stress free as possible and escalated as appropriate when there were delays on the lender side. Real professionals! I would highly recommend.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

David Anderson and Gemma Farquhar

David Anderson and Gemma Farquhar have been absolutely amazing in helping me with the purchase of my first home.

David met with me online and in person, working around me for appointment times, he's been reliable, trustworthy and non-judgemental throughout the process. David responded promptly to emails and all the while being a free service, cannot complain!

I would very much recommend as ive had an extremely positive with Aberdein Considine with buying my home.

Thank you both!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage

I can’t thank Noreen and Christopher enough for all their help with my mortgage. They were both brilliant from the beginning — always quick to reply, reassuring, and on top of everything. They made the whole process so much easier and kept me fully updated the whole way through. I really appreciated how friendly and patient they were. I would definitely recommend them to anyone needing mortgage support!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

Excellent service provided by Chris and Noureen for remortgaging my property. Thank you very much

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and helpful from start to finish

We cannot thank Rory, Jennifer and the team at AC Aberdeen enough. As first time buyers they made our mortgage application straightforward and easy. Our meetings with Rory always left us feeling reassured and clear about our position. We would recommend them to anyone.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Zak was excellent and made the process really straightforward for us as first time buyers. Thank you very much to both Zak and Jennifer!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

AC Perth

AC Perth have been so helpful throughout our mortgage application process. Both Craig and Stevie have gone above and beyond to make sure our application got through on time and helped make a really anxious time a bit easier. Would highly recommend.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, Aberdeen Considine assisted me through the entire process, it was very swift and I learnt a lot as a first time buyer, special thanks to Scott and Jennifer.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

I have recently applied for a mortgage…

I have recently applied for a mortgage with the support of Karen and Stevie. Having never done this before, I had no idea what to do or where to start. The whole process was made so much easier with Karen and Stevie to keep me right. They kept me up-to-date with what I needed to do and when, reassured me when there were slight delays and kept me calm during what was quite a stressful time. Everyone I have dealt with have been friendly, professional and always happy to help with any queries. I really cannot thank the whole team enough, they have been fabulous!

November 18, 2025
Unprompted review

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