Brilliant performance shop. Huge range of pet food in store and staff are happy to try and source anything they don’t have in stock. Staff knowledgeable about pet care and a fantastic vet offers fr... See more
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Review summary
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Reviews shaping this summary
Stumbled across this pet store by chance, after trawling the Internet trying to find good quality cat food which didn't involve me bulk buying food that my fussy senior cat potentially wouldn't eat. O... See more
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First time ordering a prescription ever and I choose A coombs from their reviews on trust pilot. I submitted the prescription online, I then called the store to check on delivery time, I spoke to a lo... See more
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What a wonderful experience it was to buy from an independent pet store. I bought some cat toys and tunnels for my two indoor cats, and the A Coombs team couldn't have been more helpful. They messaged... See more
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Company details
Written by the company
A Coombs Pet Centre is an independent, family-run Pet Store in the heart of Brighton and Hove. Established back in 1934 and winners of Pet Retailer of the year we pride ourselves on our service and extensive product range. We use our experience and knowledge to bring our customers the very best products for their pets and we are constantly learning and researching the latest innovations so that you have access to the newest products on the market. With two stores and a website delivering nationwide via DPD, we are excited to welcome new and old customers to visit our website at www.acoombs.co.uk. If you can't see what you're looking for simply give us a call on 01273 738016 and we will try our very best to source the items for you.
Contact info
155 - 157 Portland Road, BN3 5QJ, Brighton, United Kingdom
- 01273 738016
- Natasha@acoombs.co.uk
- www.acoombs.co.uk
4.5
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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Prompt and always friendly
Prompt and always friendly . If anything’s not in stock they check first .
April 29, 2024
Excellent customer service
Excellent customer service. Speedy delivery. A pleasure to deal with.
April 29, 2024
Devlieried wrong item but good cs
Devlieried a wrong item but customer service tried their best to fix it and i am happy with the solution.
April 15, 2024
Unprompted review
My experience with A.Coombs has always…been the best I could wish for!
My experience with A.Coombs has always been great since I started my dogfood subscription with them a couple of years ago. Nothing is too much trouble for the brilliant staff who go out of the way to help...( when for example Ive run out of dogfood sooner than I thought I would- so the dogs have not had to suffer a 'bare cupboard' thanks to this!!) A jolly good company that I would recommend every time!
April 15, 2024
Unprompted review
Great customer service
I've knocked off a star as the wrong food was delivered. However on contacting A Coombes they were apologetic, polite, friendly and found a solution immediately. The correct food was sent straight away and a collection arranged for the unwanted item.
April 2, 2024
Quick and friendly delivery
February 27, 2024
Great service !
Great service !
I managed to buy a pet food product that had previously been difficult to find! Order service was easy and good communication . The item arrived very quickly!
No fault of A Coombs - the package was packaged well , however the delivery courier dropped the parcel over my side gate , this resulted in damage - out of a 12 can delivery each item was badly damaged !
March 1, 2024
Fast Delivery and great price!
March 1, 2024
Easy to order and a very quick delivery!
March 1, 2024
Outstanding service
Outstanding service. Needed dog food quickly, ordered online sent them an email to phone if any problems and they sorted it out and delivered early. Thank you
February 27, 2024
The guys here are so super helpful
The guys here are so super helpful. I have my dog food on subscription as I don’t live nearby any longer but when my 5 doggies get through the food a little quicker Coombs are always so great in getting some out to me nice and quick. Such a convenient and easy way to shop!!
February 28, 2024
The level of customer friendly and the…
The level of customer friendly and the fact that is UK based makes a huge difference, the staff truly shows a sense of care and responsibility when contacted. The delivery is normally very fast and in many occasions they have accommodated last minute orders. Excellent service, competitive prices.more than happy with them.
February 17, 2024
Great service
Always prompt delivery. Easy to order and if anything is not available they contact you to discuss.
Great service
January 2, 2024
Brilliant
First time ordering from them online, great prices and easy/hassle free shipping experience.
January 2, 2024
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