Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... See more
Company replied
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See what reviewers are saying
Thank you to Chloe for her help and advice regarding dashcam fitting. All emails responded to promptly and efficiently with clear advice.
Company replied
Great showroom very clean and tidy nice facilities and drinks. Dealt with salesman Callum who knew his stuff around my new used car and very helpful to my requirements. Car prepped like brand new... See more
Company replied
Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole tea... See more
Company replied
Company details
Written by the company
Here at Acorn Business Centre we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers."
Contact info
Cannock Rd, Chase Terrace, WS7 1JS, Burntwood, Staffordshire, United Kingdom
- 01543673222
4.6
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Took car in for recall was sorted in a…
Took car in for recall was sorted in a few hours got a phone cap when ready staff were curious and helpful. Slight problem from last visit when greasy prints were left over computer screen which I have been unable to get off myself explained to staff and they said they would sort it unfortunately it’s still the same
June 18, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello, Thank you for your review; We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Burntwood had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care and we hope you have a fabulous day.
Best wishes
Acorn Kia Burntwood.
Reply from Acorn Motor Group - Acorn Business Centre
Hello Joanne, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! If you have any further questions, please don't hesitate to reach out! We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
As always everything was on time
As always everything was on time, on budget, and with great customer service
June 20, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. thank you for your kind review; we are happy to pass along your comments to the team here at Acorn Kia Burntwood! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We hope to be of service to you again in the future. Have a wonderful day.
Best wishes
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello Louis, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Best wishes
Acorn Kia Burntwood
I was happy with my service but…
I was happy with my service but expected my car to be washed.
June 15, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Dorothy, Thank you for your review; We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Burntwood had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care and have a great day.
Best wishes
Acorn Kia Burntwood
Great service
Took my car there for service and MOT. Very friendly customer service and job completed quick and efficient. Overall great experience
June 15, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Yanitsa, we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Burntwood
Picking up and returning the car after…
Picking up and returning the car after the service is always a great help to me and the staff are always so friendly
Thanks a lot
June 15, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello John, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! we're happy you found our staff to be so supportive during your experience. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello Peter, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and we hope you have a great day.
Best wishes
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello Christine, , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! we're happy you found our staff to be so supportive during your experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello, Philippa Purcell, thank you for the high star rating! we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a wonderful day.
Best wishes,
Acorn Kia Burntwood
Always a good experience at Kia…
Always a good experience at Kia Burntwood
Thank you so much
June 1, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! , we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood .
Usual efficient service
Everything sorted whist I waited in time specified. Friendly staff and a follow up call to check that the work had been completed satisfactorily.
June 11, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Steve, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Perfect
Kia picked up on time serviced and mot and delivered back before 1pm
What more could I ask for
June 11, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Michael, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Vehicle service
Vehicle booked in for a service staff was very friendly and helpful throughout the process kept up to date at all times. Great service thank you
June 6, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Colin, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Burntwood
Fantastic company
Iv been going to acorn motors for 8 years thay all ways services mot and done my repairs to my car absolutely excellent company staff are so friendly and helpful would highly recommend this company the best
June 6, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Jean, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . If you have any further questions, please don't hesitate to reach out! We hope to be of service to you again in the future. Have a wonderful day.
Best wishes,
Acorn Kia Burntwood
Re-call EV6.
Re-call EV6.
Everything went as planned and the work was completed within the day as planned.
Knowledgable polite staff.
June 6, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Terry, we appreciate you taking the time to leave us this feedback. thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! If you have any further questions, please don't hesitate to reach out! We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood
Great customer support
Great customer service well looked after why waiting for my car to be serviced comfortable waiting area supplied with all kinds of beverages
Supplied with video of car being checked
Could not get better service would recommend
June 1, 2024
Reply from Acorn Motor Group - Acorn Business Centre
Hello Jeanette, we appreciate you taking the time to leave us this feedback. thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello Terence, we appreciate you taking the time to leave us this feedback. we're happy you found our staff to be so supportive during your experience here at Acorn Kia Burntwood. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day,
Best wishes,
Acorn Kia Burntwood
Reply from Acorn Motor Group - Acorn Business Centre
Hello Jean, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
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