Acorn Motor Group - Acorn Kia Macclesfield Reviews 

668
•
TrustScore 5 out of 5

4.8

The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experienc... See more

Company replied

Rated 4 out of 5 stars

was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈

Company replied

Rated 5 out of 5 stars

We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... See more

Company replied

Rated 5 out of 5 stars

From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... See more

Company replied


Company details

  1. Kia Dealer
  2. also in
  3. Car Dealer
  4. Car Leasing Service
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom

  • 01625 422226

4.8

Excellent

TrustScore 5 out of 5

668 reviews

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4.8

All reviews

(668)

554 reviews in the last 12 months

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Rated 5 out of 5 stars

Our experience with Chris at Acorn Kia…

Our experience with Chris at Acorn Kia Macclesfield was a very positive and pleasant one . We came in to choose a mobility car for our daughter . Chris was very knowledgeable and helpful and we received the vehicle amazingly two weeks later . Communication was excellent , with Chris being in contact each step of the way . Hand over was quick and flawless . Thank you Chris .

August 12, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Tracey, Thank you for your kind words. We are so happy to hear about your positive experience with Chris at Acorn Kia Macclesfield. Our team takes great pride in providing knowledgeable and helpful service, and we are thrilled to hear that you received your mobility car so quickly. We are dedicated to excellent communication and a flawless handover process, and we are glad that Chris exceeded your expectations. Thank you for choosing us for your daughter's vehicle needs. Please don't hesitate to reach out to us if there is anything additional we can do for you. Take care and have a wonderful day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Mark was extremely helpful

Mark was extremely helpful. He explained the features of the car and also the process of buying very well.
A very pleasant person. An asset to the company.

August 14, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Janet, thank you for taking the time to leave us this feedback. We are glad you enjoyed your visit to Acorn Macclesfield. Thank you for your kind words about Mark. Our team takes pride in providing exceptional service and we're glad to hear he made your car buying experience smooth and informative. We'll be sure to pass along your praise to him. Please don't hesitate to reach out if there is anything additional we can do for you, We hope to be of assistance to you in the future. Take care and Happy driving 🚗 We hope you have a great day.
Best wishes
Acorn Kia Macclesfield
#CustomerSatisfaction #Teamwork

Rated 5 out of 5 stars

great service from Lesley & Danielle as…

great service from Lesley & Danielle as always

August 8, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Howard, Thank you for taking the tome to leave us this feedback. Thank you for your kind words. We are delighted to hear that Lesley & Danielle provided you with great service, as we strive to provide outstanding customer experiences. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Excellent service and couldn't have…

Excellent service and couldn't have been more helpful. Thank you Chris for putting me at ease before setting off in my new car.

August 9, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Bryan, Thank you for the kind words. We're thrilled to hear you had a great experience with us and that Chris was able to make you feel at ease with your new car. We take pride in providing excellent service to all of our customers. We sincerely thank you for your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We do hope to be of assistance to you in the future. Take care and enjoy your new car. We hope you have a great day. Happy driving
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Straight forward

August 8, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Robert, Thank you for your review. We take pride in providing a straightforward experience for our customers. We appreciate your support and look forward to working with you again in the future .Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

I found my perfect new Picanto at Acorn…

I found my perfect new Picanto at Acorn Macclesfield on the Friday and needed it to go away with on the Monday. Katie organised everything so that it was checked, prepped and taxed by first thing Monday morning. Katie completed compliance efficiently, provided information about extra insurances and products without being pushy and sent me everything via email. Altogether, an excellent experience. Thank you Katie !!!

August 4, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Karen, Thank you for choosing Acorn Macclesfield. We're thrilled to hear that our team, especially Katie, provided you with a seamless and efficient car buying experience . Reviews like this give us motivation and help us ensure we provide high quality care. Please don't hesitate to reach out to us if there is anything additional we can do for you, we sincerely thank you for your business. Enjoy your new Picanto . Take care and have a great day. Best wishes
Acorn Kia Macclesfield
#HappyCustomers #AcornMacclesfield

Rated 5 out of 5 stars

Fabulous service

From the initial phone call to picking my car back up everything was professional and efficient. Molly was an absolute star and kept me informed through out the whole process

August 7, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Anne, Thank you for the kind words. We are so glad to hear that your experience with us was professional and efficient. Molly will be thrilled to know that she was able to keep you informed throughout the process. We appreciate your business and hope to see you again in the future. Take care and have a lovely day.
Best wishes
Acorn Kia

Rated 5 out of 5 stars

Car serviced

Car serviced, and also washed and hoovered 😀. Well informed throughout the process.

August 7, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Jane, Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you were happy with your car service and the added bonus of a wash and vacuum. Our top priority is keeping our customers informed every step of the way. We appreciate your business and look forward to serving you again in the future. Take care and have a great day
. Best wishes
Acorn Kia Macclesfield
😀🚗💨 #CustomerSatisfaction #AboveAndBeyond

Rated 5 out of 5 stars

Excellent service

The sales people were very thoughtful and attentive, replying to my questions and, if they didn't know the answer, they found out there and then. Very amenable.

August 5, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Andrew, We are glad you enjoyed your visit to us. Thank you for your kind words. Our sales team takes pride in providing exceptional service and making sure all of our customers' questions are answered. We are glad that you had a positive experience with us. Its experiences like yours that really keep us motivated. Please don't hesitate to reach out if there is anything additional we can do for you. We do hope to be of assistance to you in the future. Thank you for choosing our business.. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield
#excellentcustomerservice #attentive #customerfocused

Rated 5 out of 5 stars

Very good

Very good, very welcoming staff and liked the updates and video

August 4, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Matthew, Thank you for the positive review. We are thrilled to hear that you enjoyed our welcoming staff and appreciated our updates and video. Your satisfaction is our top priority and we hope to continue providing you with excellent service. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Chris was excellent from start to…

Chris was excellent from start to finish, very easy to deal with and not one bit pushy with other products although he did run through them fully. When it’s time to upgrade again he’ll definitely be my first port of call.

July 31, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Colin, Thank you for taking the time to share your positive experience with Chris. We strive to provide excellent service and it means a lot to hear that he was easy to work with and not pushy. We look forward to being your go-to for any future upgrades. Please don't hesitate to reach out if there s anything additional we can do for you, We thank you for your business. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
#happycustomers #superiorexperience

Rated 5 out of 5 stars

Great service

Great service. Very friendly.

July 30, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hi there, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

The staff at Acorn Macclesfield are…

The staff at Acorn Macclesfield are always really helpful and polite.

Communication is always excellent.

July 26, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Simon, Thank you so much for your kind words. We're thrilled to hear that you've had such positive experiences with the team at Acorn Kia Macclesfield. Providing helpful, polite service and clear communication is very important to us, so it's great to know we're getting it right. We really appreciate your support and business as we treasure all of our customers. We hope to be of service to you again in the future. Best wishes, take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff.
Reception staff very helpful.
Vehicle was fixed in a timely fashion.
Will have no hesitation to use again if the need arises.

July 25, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello John, Thank you so much for your kind words and taking time to express your visit to our dealership! We're thrilled to hear that you found our staff helpful and knowledgeable, and that your vehicle was repaired in a timely fashion. Providing excellent service is our top priority here at Acorn Kia Macclesfield, and it’s great to know we met your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day, all the very best and take care. Acorn Kia Macclesfield.

Rated 5 out of 5 stars

The staff and service at Acorn Kia were Excellent.

The staff and service at Acorn Kia were excellent, especially the ladies who were on the service desk . Welcoming, knowledgeable and friendly, they were happy to assist at every point . The best service I've had at a Kia dealership. Good job.

July 23, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello, Thank you so much for your kind words and positive review! We are thrilled to hear that our staff and service impressed you so much. The staff on the service desk work extremely hard to provide the best customer service and experience for all our customers. Providing exceptional customer service is our top priority and we are happy to hear we succeeded. Thank you for choosing Acorn Kia Macclesfield and we look forward to serving you again in the future! All the very best, take care and have a lovely day, Acorn Kia Macclesfield.

Rated 5 out of 5 stars

Excellent service

I had arranged for the routine service of my car with Acorn. The service was excellent again and of a great standard, thank you!

July 23, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Anthony, Thank you for choosing Acorn Kia Macclesfield for your routine car service! Our team takes pride in consistently delivering excellent and high-quality service. We appreciate your support and look forward to continuing to exceed your expectations. Thank you again for leaving us a very lovely and honest review. All the very best, take care and have a lovely day, Acorn Kia Macclesfield.

Rated 5 out of 5 stars

Chris who dealt with us at KIA was very…

Chris who dealt with us at KIA was very professional, helpful and attentive.
5 star service.

July 23, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Steven, , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Thanks for your praise and kind comments about Chris and our team. Its experiences like yours that really keep us motivated. Please don't hesitate to reach out to us if there is anything additional we can do for you. We hope to be of assistance to you in the future, Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Efficient and helpfulness

Efficient and helpfulness

July 25, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Janet, Thank you for the time to express your positive feedback here at Acorn Kia Macclesfield! It's our goal to be both efficient and helpful in providing the best service to our customers. We appreciate your support and hope to continue exceeding your expectations in the future. All the very best, take care and have a lovely day. Acorn Kia Macclesfield.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowledgeable staff.
Work was done in a timely manner.
Even though not a Peugeot dealer, technicians were able to identify and remedy issues.
Have used in the past and will do again if the need arises.
Reception staff very helpful.

July 24, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello John, Thank you so much for your kind words, it means a lot to us! We are glad that we were able to assist you with your vehicle, even though we're not a Peugeot main dealer. Our team takes pride in providing friendly and very knowledgeable service to all of our customers. We look forward to working with you again in the future! All the very best and take care Acorn Kia Macclesfield.

Rated 5 out of 5 stars

Great friendly and helpful

Great friendly and helpful

July 22, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Sophie, Thank you for the fantastic review. Our team strives to provide excellent service and it's great to hear that we were able to make a positive impact during your experience with us. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us. Take care and have a great day. Best wishes
Acorn Kia Macclesfield

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