Quick, easy and efficient. From start to finish the two ladies at Service reception were excellent,as previously. I had to drop the car off and pick it up afterwards. Highly recommended.
Location
Switch locationThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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See what reviewers are saying
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... See more
Company replied
I initially emailed Acorn Kia in Macclesfield as I had seen a few vehicles on their website that suited my price range. I was responded to by Katie, who offered to give me a call to go through complia... See more
Company replied
I've bought the car Kia Xceed a year ago and I must say I'm very pleased with all the process it was quick and straight forward Jonathan lead me through all the paperwork and got me a really good deal... See more
Company replied
Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
- 01625 422226
4.8
Excellent
650 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Safety recall for vehicle
Safety recall for vehicle, easy to arrange a convenient time for the appointment, staff were really polite and professional, investigation completed (turns out my car didn't need it), and car cleaned and vacuumed all by the time they said it would be.
August 17, 2026
Unprompted review
Quick
Quick, easy and efficient. From start to finish the two ladies at Service reception were excellent,as previously.
I had to drop the car off and pick it up afterwards.
Highly recommended.
August 19, 2026
Unprompted review
Welcoming and understanding
Welcoming and understanding. Work carried out without fuss. Nice facilities
August 14, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, David, for your kind words. We're delighted to hear that you found our team welcoming and understanding. Our friendly staff strive to provide a pressure-free experience, ensuring that every aspect of your visit is smooth and enjoyable. We appreciate your feedback on our facilities and are committed to maintaining high standards of quality and customer service. If you need any assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to supporting you throughout your journey. Have a good day.
Great Experience!
I initially emailed Acorn Kia in Macclesfield as I had seen a few vehicles on their website that suited my price range. I was responded to by Katie, who offered to give me a call to go through compliance for finance quotes or for me to come in. I decided to do the latter. From the moment I stepped in there, Katie made me feel at ease. The difference between here and other garages I’d visited was stark. I didn’t feel pressured in the slightest, which was my biggest concern being on my own, nor did I feel out of place - which some other garages did make me feel. Katie was kind, friendly and professional. She talked me through multiple vehicles, the whole PCP process (to which I was new) and got me a great deal on my rather old Nissan Juke that I part-exchanged. I honestly couldn’t thank her enough for her knowledge, friendliness and patience. Would highly recommend to anyone!
August 7, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Erin, for your wonderful feedback. We are thrilled to hear that Katie provided you with a friendly and pressure-free experience. Our team is dedicated to delivering excellent customer service, and it's fantastic to know we could assist you in navigating the PCP process with such ease. Your satisfaction is our top priority, and we truly appreciate your recommendation. If you need any further assistance or aftercare, please don't hesitate to reach out. Take care and enjoy your new car Happy driving. Have a great day.
The lady on reception was so helpful
The lady on reception was so helpful. She explained everything to me when and how.
July 31, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Derek, for your wonderful feedback. We're thrilled to hear that our receptionist provided you with such helpful service. Our friendly staff is dedicated to ensuring a smooth experience for all our customers. Your satisfaction is our priority, and we appreciate your recognition of our commitment to quality and aftercare. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to supporting you throughout your ownership journey. Take care and have a wonderful day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Helen, for your fantastic feedback. We are delighted to know that our friendly staff provided you with excellent customer service in a pressure-free environment. Our team is committed to ensuring a smooth and transparent car-buying experience, and we truly value your trust. We take pride in our strong commitment to quality aftercare and supporting you throughout your ownership journey. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again soon. Take care and enjoy your new car. Happy driving. Have a great day.
The reception staff were really friendly.
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that it needed refilling with water.There were some cans of soft drinks available though.
July 27, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind words, Mark. We're thrilled to hear that our friendly staff provided you with helpful service and that your car was serviced ahead of schedule. We sincerely apologise for the inconvenience caused by the coffee machine and appreciate your understanding. Your feedback is invaluable as we strive to enhance our customer experience and ensure reliability in our services. We look forward to welcoming you back for your next visit, where we aim to provide you with a seamless and enjoyable experience that reflects our commitment to quality and customer satisfaction. Take care and have a great day.
Helpful staff
Friendly, helpful and knowledgeable staff
Easy arrangements to view and test drive vehicle
July 29, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Nikki, for your fantastic review. We are delighted to hear that you found our friendly staff helpful and knowledgeable. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth car-buying experience. Your recognition of our commitment to quality customer service and aftercare means a lot to us. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our top priority, and we are here to support you throughout your ownership journey, We're looking forward to your next visit with us. Take care and have a great day.
Danielle was amazing she got me booked…
Danielle was amazing she got me booked in quickly and was super helpful. Shaun was great he always does a great job.
July 21, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Josh, for your fantastic feedback. We're delighted to hear that Danielle and Shaun provided you with such excellent service. Our friendly staff is dedicated to creating a pressure-free environment and ensuring a smooth experience. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you throughout your ownership journey with our strong commitment to aftercare. Take care and have a great day.
Why Kia?
As a driver of company vehicles for many years with many reputable brands to choose from choosing my own vehicle was new territory for me.
My decision to purchase my Kia was based mainly on my customer service experience led by your employee Katie Hayes.
I did not experience any of the usual sales pressure and Katie was extremely knowledgeable and clearly an ambassador of brand Kia which helped me make an informed decision on why to choose Kia.
I sincerely hope the navigation of my Kia over the next few years is as smooth as my customer experience.
July 9, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your wonderful feedback, Julia. We're thrilled to hear that your experience with Katie was so positive and that you felt no sales pressure. Our team are dedicated to providing excellent customer service and ensuring our customers make informed decisions. We are committed to supporting you throughout your ownership journey and hope your Kia brings you joy for years to come. If you have any questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle.
Excellent customer service amazing…
Excellent customer service amazing experience thanku so much for all the help
July 17, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Daisy, for your wonderful feedback. We're thrilled to hear that you had an excellent experience with our friendly staff. Our commitment to providing reliable customer service and a pressure-free environment is at the heart of what we do. It's great to know that our team was able to help you effectively. We truly value your satisfaction and look forward to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. Take care and happy driving, Have a wonderful day.
Helpful friendly service
Chris was helpful without being pushy and I got the car I wanted in what was probably the best experience I have had when purchasing a car over the last 20 years
July 11, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Janine, for your wonderful feedback! We're thrilled to hear that Chris provided you with a helpful and pressure-free experience. Our team is dedicated to ensuring a smooth and transparent car-buying journey, and it's great to know we met your expectations. Your satisfaction is our priority, and we appreciate your trust in us. If you need any assistance in the future, please don't hesitate to reach out. Enjoy your new car.
Lovely friendly staff
Lovely friendly staff, not in your face but they to help if needed. No pressure just such a relaxed atmosphere.
July 4, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Mark, for your wonderful feedback. We're thrilled to hear that you enjoyed our friendly and relaxed atmosphere. Our team is dedicated to providing excellent customer service without any pressure, ensuring a smooth and trustworthy experience. We truly value your satisfaction and are here to support you throughout your ownership journey. If you need any assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to welcoming you back. Enjoy your new car.
Acorn Kia in Macclesfield…
I have used Acorn Kia in Macclesfield to look after my EV6 since they opened about 3 years ago. This week my wife & I called on them to look at the possibility of reducing our 2 car fleet (?) down to one, and must say that the experience was remarkably smooth and pain free.
All my dealings with them have far exceeded my expectations, and I have no hesitation in recommending them to anyone who is seeking 5 Star service.
July 6, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Billy, for your fantastic review. We are delighted to hear that your experiences with Acorn Kia in Macclesfield have consistently surpassed your expectations. Our knowledgeable and friendly staff are dedicated to providing a pressure-free sales environment and ensuring a smooth and transparent car-buying experience. Your trust in us is invaluable, and we are committed to supporting you throughout your ownership journey with our strong aftercare. We truly appreciate your recommendation. If you have any further questions, please don't hesitate to reach out. We look forward to your next visit with us to collect your new car. Take care and have a wonderful day.
Brilliant and helpful service
Brilliant, helpful service when recently buying a Kia Sportage! Staff were well trained and knowledgeable without being pushy. If problems arose they sorted them efficiently and effectively. Would thoroughly recommend.
July 3, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Phiip, for your fantastic review. We are thrilled to hear that you enjoyed a brilliant experience with our friendly staff while purchasing your Kia Sportage. Our team is dedicated to providing knowledgeable and pressure-free service, ensuring that any issues are resolved efficiently. Your recommendation is invaluable to us, and we are committed to supporting you throughout your ownership journey with our strong aftercare. We truly appreciate your trust in our reliable dealership and look forward to serving you again in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and enjoy your new car. Happy driving, Have a great day.
Welcoming and knowledgeable staff
Welcoming and knowledgeable staff. Made me feel at home , kept me informed and explained everything. Brilliant team, would be proud to be part of it.
June 29, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, David, for your wonderful feedback. We're thrilled to hear that our friendly and knowledgeable staff made you feel at home. Our team is dedicated to providing a pressure-free experience, and it's great to know that you felt informed throughout the process. Your satisfaction is our priority, and we take pride in our commitment to quality customer service and aftercare. We appreciate your kind words and hope to support you throughout your ownership journey. If you have any further questions, please don't hesitate to reach out. Take care and have a great day.
Kia Xceed
I've bought the car Kia Xceed a year ago and I must say I'm very pleased with all the process it was quick and straight forward Jonathan lead me through all the paperwork and got me a really good deal. Very happy with the car didn't have any issues so far and enjoying my journeys every day 😊 was definitely worth the travel there thank you 😊
June 29, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Paulina, for your fantastic review. We're delighted to hear that your experience with us was quick and straightforward, and that Jonathan provided you with excellent support throughout the process. It's wonderful to know you're enjoying your Kia Xceed and that everything has been running smoothly. We take pride in our reliable customer service and pressure-free environment, and your satisfaction truly means the world to us. Should you need anything in the future, our friendly staff is always here to help. Enjoy your journeys ahead. Take care and have a great day.
The staff are friendly and polite
The staff are friendly and polite, booking is simple and the service is expedient. Very good.
June 17, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your wonderful review,. We're thrilled to hear that you found our staff friendly and the booking process simple. Our team is dedicated to providing reliable and quality customer service, ensuring a stress-free experience for everyone. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to support you throughout your entire ownership journey. Take care and have a wonderful day.
I had my service and first MOT…
I had my service and first MOT performed efficiently and without any nasty surprises.
Many thanks
June 12, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Martin, for your wonderful feedback. We're thrilled to hear that your service and MOT were performed efficiently and without any surprises. Our friendly staff always strive to provide reliable and honest customer service, ensuring a stress-free experience for all our valued customers. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance or aftercare, please don't hesitate to reach out. We look forward to seeing you again. Take care and have a great day.
Dealt with my phone connectivety…
Dealt with my phone connectivety brilliantly. The service dept. are superb
June 11, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Mrs Lovatt, for your wonderful feedback. We're thrilled to hear that our service department was able to assist you with your phone connectivity. Our friendly staff are dedicated to providing reliable and quality customer service, and it's great to know that you felt supported throughout your experience. We truly value your satisfaction and are here to help with any future needs. Your trust means a lot to us, and we look forward to serving you again
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