I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
A big thank you to Chris, he made the buying process of our new car so easy. Very easy to talk to and he listened as to what we were looking for. Very thorough from start to finish and he explained th... See more
Company replied
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... See more
Company replied
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... See more
Company replied
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
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The team are great!
Chris was informative and helpful. Kept me up to date the whole way through the purchase of my vehicle

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great service from start to finish when purchasing a vehicle, no pressure at all.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
The purchase of my new Kia Sportage could not have been easier. Mark Potts was outstanding. Will certainly come back to Kia Macclesfiel in the future

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Put a reserve on a car i was after, explained as i live 1 hour away would it be possible to keep the reserve on for 2 days until I could travel to have a look and they were more than welcoming for this.
Had the pleasure of having Katie look after me, she was so lovely and brilliant. Took the car out for a drive, and by the end was sold.
Katie has kept me up to date with everything, and it was a pleasure buying my car from here. Staff are lovely, very welcoming space.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Johnathon was so kind and put me at ease straight away . He helped me with choosing my next motability car and made the whole process very easy

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Relates to acorn kia Macclesfield I am disgusted this company sold a vehicle to my best friend who is 80+ years old took a deposit and then sold the vehicle to someone else and saying "sorry" how can this happen he has a receipt for the sale showing a deposit yet they sold the vehicle to someone else is this not breach of contract? You should be ashamed Acorn

Reply from Acorn Motor Group - Acorn Kia Macclesfield
David was warm, friendly and professional. He was very knowledgable and approachable. This was also helped by good service, quality vehicles and competitive pricing. Well done.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Everything was exactly as described and dealt with in a friendly manner and on completed on time

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Katie and the team really looked after me when I went in looking for a part exchange. Katie took her time explaining everything and was super kind and friendly. I walked away with a new car and a huge smile on my face! Thank you all so much! I highly recommend coming here for your new car.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Chris and Katie were very friendly and professional and helpful. Katie was so helpful on the test drive and i think that the car is fantastic.😃

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Fast response, quick visit, Katie brilliant, knowledgeable and got the coffee right immediately. Paperwork instant and perfectly explained, car beautifully presented.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
First year service check on my EV3 at Acorn in Macclesfield. Great presentation of the checks via a video from the technician all completed with a complementary car valet. The company always delivers service satisfaction with regular updating of my service timings and a comfortable environment to wait if required.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Absolutely over the moon with my Kia Sportage. I was looked after by Katie who couldn’t do enough for me. The whole experience from my first enquiry to driving off the forecourt was faultless. I would highly recommend this dealership

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Really pleased a battery test was sorted at the same time as 2 new tyres fitted, when I asked on the day.
I was a little disappointed the alloys were left dirty after the tyre change.
When I had a Mini Cooper the BMW garage always valeted my car, so again a little underwhelmed this is not part of the Kia customer profile.
Staff always lovely, friendly and willing to help.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Personal Service, Excellent They Look After You,🙂↔️Ask How Much It Is for A Service Plan 👍

Reply from Acorn Motor Group - Acorn Kia Macclesfield
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