I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
A big thank you to Chris, he made the buying process of our new car so easy. Very easy to talk to and he listened as to what we were looking for. Very thorough from start to finish and he explained th... See more
Company replied
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... See more
Company replied
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... See more
Company replied
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good reception on time, clear indications of work and likely time to collect - just good service all around

Reply from Acorn Motor Group - Acorn Kia Macclesfield
customer focused friendly service
Danielle Pollard was extremely helpful
Car service how it should be!!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
The branch was lovely and welcoming. Johnathan let us have some time to look around the car and inside and was on hand for any questions. He then guided us on a test drive, again on hand for any questions. Once we were back at the branch, he was extremely helpful and we got the sense he truly wanted us to get the best deal. We had a fab experience here and I can’t wait to get the keys to my new car!!

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great company to deal with, all staff are very pleasant which makes life easy for the customer.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Excellent service all round provided by both John and Danielle. Felt like I was treated like a member of the family!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
The salesman Johnathon Smith was great and made the whole really easy and stress free. Its the second vehicle I have bought from Jonathon and I will be returning to Acorn for my next vehicle.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Outstanding service from Jon. Couldn’t have asked for more. Highly recommend!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
I brought a Kia Sportage from Chris Stockell, he was great, lovely friendly guy and did not push anything. He gave me all the information about various specifications and allowed me to make the right choice for me. He kept me informed of when to expect my car, talked me through all the financial options available and made it very easy to buy a car. When I collected my car he went through everything and made collection a smooth process too. I also have to mention the Manager- Stewart, who was also a great help and nothing was too much trouble. The car itself is amazing, I am extremely happy with it, it is a comfortable and lovely drive, with a lot of space and features.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Easy to make an appointment. Followed by a phone call a couple of days before the car was due to go there. Very welcoming, very thorough. Washed and hoovered out, which didn't get done at a previous Kia garage. Mot explained.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
I called in to see David Cunningham about the progress of my new car order. David is always very friendly, helpful and welcoming when you see him. My new car had arrived early and David kindly allowed me to view the new vehicle in storage. The new car looked amazing. I have found David to always be cooperative, helpful and professional in his approach. I am glad that David has been my first point of contact at Acorn Motors. I would highly recommend Acorn Motors to anyone purchasing a new vehicle.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great service from initial call to book MOT to picking the car up
First class

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Just picked up my new car from Acorn. All sorted really quickly and smoothly. David C was very helpful and made the whole experience a pleasure.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
I was unable to bring in the car myself after I had a fall, but Lesley was very kind and understanding and arranged for the car to be collected and returned after service and MOT. Everyone has been extremely helpful and supportive with any queries I’ve had during a difficult year for me and their kindness is much appreciated

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Very well organised. Kept me informed of progress

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Another 5 star experience. great helpful staff very satisfied thank you

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
As always a welcoming, swift, efficient service provided. Thank you.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.