Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experienc... See more
Company replied
Location
Switch locationThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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See what reviewers are saying
was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈
Company replied
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... See more
Company replied
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... See more
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Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
- 01625 422226
4.8
Excellent
668 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was Greeted with politeness and…
I was Greeted with politeness and professionalism From Sales Team Katie. She Then Let me Have 2 Test Drives in 2 Vehicles! Which I thought was Very Kind & Trustworthy! Katie Then Made me A Lovely Coffee. While she Explained To me What Deal Could Be made? I Then Decided To purchase The Kia Xceed ( Demonstrater) which I will be Collecting very Soon . Many Thanks Again.Kind regards David…
November 23, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, David. We are delighted to hear about your positive experience with Katie and her trustworthy service, especially the lovely coffee and the two test drives. We can't wait to welcome you back soon to collect your Kia Xceed and continue providing you with the quality support you deserve. Have a wonderful day!
New car handover
New car handover.
I was met by the salesman on time he could not have been more helpful ,he took time to go through all the information I asked for. A very nice experience 👌
November 25, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic review G. Garside. We are delighted to hear that your new car handover was a very nice experience and that our salesman provided you with the support and information you needed. Your feedback is invaluable to us as we continue to uphold our commitment to honesty and reliable service, so please feel free to reach out if there's anything more we can do for you.We can't wait to see you again, have a great day.
Chris is a pleasure to do business with…
Chris is a pleasure to do business with - I was up front that I would not be signing on the dotted line that day when I first enquired about the vehicle and took it for a test drive. He was very patient and listened to my thoughts and needs. He was not pushy at all, but showed an interest in my needs and wishes for a car. He was very respectful of the fact I wished to try out a competitor model before deciding which car, if either, I’d go for. When I did come back to him he arranged a second test drive for me and then worked with his sales manager to reach a deal we both could accept. Since purchasing the vehicle he has quickly responded to the couple of queries I’ve had about the car. A pleasure to do business with!
November 20, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review iBandit. We are delighted to hear that Chris provided you with honest and reliable service while truly listening to your needs during the car buying process. Your satisfaction is our top priority and we look forward to supporting you with quality service in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Very good experience buying a second…
Very good experience buying a second hand EV here - lots of helpful advice and un pressured sale. There was a range of vehicles in stock which was helpful as we weren’t quite sure about what year/trim we wanted. Highly recommend
November 15, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Carol. We're delighted to hear you had a very good experience buying a second hand EV with our trustworthy team, and that our helpful advice and un-pressured service made a difference. Your recommendation truly means a lot to us, and we look forward to providing you with quality support again in the future. Thank you, and have a fantastic day!
great service flexible good environment…
great service flexible good environment to wait while vehicle was serviced. Hassel free
November 15, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review. We're delighted to hear you experienced great service in a flexible and hassle-free environment while your vehicle was serviced. Your feedback inspires our team to maintain our commitment to customer focused support, and we look forward to welcoming you back soon. Take care and have a fantastic day.
Best wishes
Acorn Kia Macclesfield
Kept to quote, helped with parking up.
Kept to the estimate and helped me to park
October 29, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi there, thank you for taking the time to leave us this feedback. Eliz., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. Our team at the reception desk works hard to provide exceptional service to all of our customers. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic feedback, Kieran. We're thrilled to hear that you found our staff friendly, as we strive for customer-centric service built on honesty and reliability. We can't wait to welcome you back soon for another exceptional experience. Take care and have a fantastic day.
Best wishes
Acorn Kia Macclesfield
Arrived at the Acorn motor group with a…
Arrived at the Acorn motor group with a jammed seat belt . I couldn’t drive as it would have been both illegal and unsafe The receptionist was extremely helpful and realising my predicament arranged for the mechanics to address the situation.
Within an hour the team had removed my seat , fixed and sorted the seat belt -and checked it was safe
I had not realised the complexity behind the base of the seatbelt , it was complicated as controlled the air bag
However having been offered a lovely coffee the team sorted the problem and I was on my way .
Grateful thanks to the whole team .
November 3, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Barbara, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day
Best wishes
Acorn Kia Macclesfield
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi there, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
Service Acorn Kia Macclesfield
Excellent experience.Receptionist was very helpful.Got a safety video of the tyres and suspension.I got a text when the car was ready.First time having a service with them.Highly recommended.
October 31, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello David, thank you for taking the time to leave us this feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
Very efficient and friendly service
Very efficient and friendly service. Lovely staff and really helpful
October 27, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Margaret, thank you for your feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
A Good Experience at Acorn Macclesfield
Just had a great experience buying a new Kia at Acorn Macclesfield. All the staff we met were very friendly and informative, the coffee was lovely, and Katie took us through the whole process seamlessly, making sure that we were kept up to date with the progress of our order and when it arrived making sure every thing was in place for the handover and helped us set up the car before we drove off. We highly recommend Acorn Macclesfield and the excellent Kia EV3.
October 16, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Richard, Thank you for taking the time to leave us this feedback. We are pleased you enjoyed your visit to Acorn Kia Macclesfield. We are thrilled to hear that you found Katie and our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day
Best wishes
Acorn Kia Macclesfield
Amazing…
They picked my car up from my home address and were very caring especially Lesley Tute who arranged my car at a different date as my husband had passed away, Lesley was very helpful and caring. The service is always top notch and I can’t thank the team enough.
October 18, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Pauline, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care.
Acorn Kia Macclesfield
Great dealership
Great dealership. Staff are friendly and helpful. Highly recommended.
October 18, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi Meghan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. We look forward to serving you in the future. Take care and have a fantastic day.
Best wishes
Acorn Kia Macclesfield
Lesley and the team resolved the…
Lesley and the team resolved the problem with my car quickly and professionally in a friendly manner. Appreciated. Also thanks to Danielle and Shaun. Cheers Bill
October 16, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Bill. Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
From booking the service to collecting…
From booking the service to collecting the car afterwards all the staff were excellent and couldn’t be more helpful. Don’t ever change
October 2, 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind review. We are committed to providing exceptional service and we're thrilled to hear that our staff made your experience a positive one. Your satisfaction is our top priority and we will continue to strive for excellence. Thank you for choosing our business. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
Kia super service
Chris was very friendly and helpful. He searched for the car i wanted and was very knowledgeable. He made handover very smooth and even stayed behind to make sure I could pick the car up when I wanted. Thank you.
October 3, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Roger, we are so pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for taking the time to leave such a kind review. We are thrilled to hear that Chris provided exceptional service and made your car buying experience smooth and convenient. Our team is dedicated to making sure our customers are happy and satisfied with their purchase. Thank you for choosing us. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car Have a great day.
Best wishes
Acorn Kia Macclesfield
Purchased a nearly new car
Purchased a nearly new car. The vehicle was purchased stress free and delivered directly to my home address. No drama at all and great assistance from staff.
October 10, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Matthew, thank you for taking the time to leave us his feedback. Thank you for choosing us for your car purchase. We are thrilled to hear that the process was stress-free and that our staff provided great assistance. Enjoy your new vehicle, and please don't hesitate to reach out for anything else you may need. We look forward to working with you in the future. Have a great day.
Best wishes
Acorn Kia Macclesfield
The sale of my car was managed by…Katie
The sale of my car was managed by Katie. She was approachable, knowledgeable and helpful throughout. No request was too much effort and she communicated well and went out of her way to ensure the sale went smoothly. Things were explained clearly and with good humour and the entire experience was a pleasure. Thank you Katie.
October 9, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi there, we are so pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for sharing your positive experience with Katie . She is committed to providing exceptional service and making the process as seamless as possible for our customers.Thank you for choosing us. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car, Have a great day.
Best wishes
Acorn Kia Macclesfield
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Neil, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield.
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