I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
A big thank you to Chris, he made the buying process of our new car so easy. Very easy to talk to and he listened as to what we were looking for. Very thorough from start to finish and he explained th... See more
Company replied
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... See more
Company replied
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... See more
Company replied
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
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Friendly, helpful, and knowledgeable staff. Great selection of vehicles.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
From walking in to leaving with a new car the experience and professional support was very valuable.
Dave Cunningham was very helpful and made sure I got what I wanted.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
The last time we bought a new Kia through a dealership the experience was awful, the salesman was pushy and we were not kept up to date with anything. Our experience this time with Jenna was completely different, she listened to what we wanted and was attentive to our needs and went out of her way to get us the best deal,thank you.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Fantastic team, Simon is an excellent mechanic and Steve in parts was brilliant. Had service and MOT done. Had wipers changed and the only reason slightly marked down is that my wipers needed adjusting as they were not clearing the screen. Will be going back for my MOT advisories.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Professional and friendly service, have used Acorn for my last 3 car services and MOT

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
I was Greeted with politeness and professionalism From Sales Team Katie. She Then Let me Have 2 Test Drives in 2 Vehicles! Which I thought was Very Kind & Trustworthy! Katie Then Made me A Lovely Coffee. While she Explained To me What Deal Could Be made? I Then Decided To purchase The Kia Xceed ( Demonstrater) which I will be Collecting very Soon . Many Thanks Again.Kind regards David…

Reply from Acorn Motor Group - Acorn Kia Macclesfield
New car handover.
I was met by the salesman on time he could not have been more helpful ,he took time to go through all the information I asked for. A very nice experience 👌

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Chris is a pleasure to do business with - I was up front that I would not be signing on the dotted line that day when I first enquired about the vehicle and took it for a test drive. He was very patient and listened to my thoughts and needs. He was not pushy at all, but showed an interest in my needs and wishes for a car. He was very respectful of the fact I wished to try out a competitor model before deciding which car, if either, I’d go for. When I did come back to him he arranged a second test drive for me and then worked with his sales manager to reach a deal we both could accept. Since purchasing the vehicle he has quickly responded to the couple of queries I’ve had about the car. A pleasure to do business with!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Very good experience buying a second hand EV here - lots of helpful advice and un pressured sale. There was a range of vehicles in stock which was helpful as we weren’t quite sure about what year/trim we wanted. Highly recommend

Reply from Acorn Motor Group - Acorn Kia Macclesfield
great service flexible good environment to wait while vehicle was serviced. Hassel free

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Kept to the estimate and helped me to park

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Arrived at the Acorn motor group with a jammed seat belt . I couldn’t drive as it would have been both illegal and unsafe The receptionist was extremely helpful and realising my predicament arranged for the mechanics to address the situation.
Within an hour the team had removed my seat , fixed and sorted the seat belt -and checked it was safe
I had not realised the complexity behind the base of the seatbelt , it was complicated as controlled the air bag
However having been offered a lovely coffee the team sorted the problem and I was on my way .
Grateful thanks to the whole team .

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Excellent experience.Receptionist was very helpful.Got a safety video of the tyres and suspension.I got a text when the car was ready.First time having a service with them.Highly recommended.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Very efficient and friendly service. Lovely staff and really helpful

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Just had a great experience buying a new Kia at Acorn Macclesfield. All the staff we met were very friendly and informative, the coffee was lovely, and Katie took us through the whole process seamlessly, making sure that we were kept up to date with the progress of our order and when it arrived making sure every thing was in place for the handover and helped us set up the car before we drove off. We highly recommend Acorn Macclesfield and the excellent Kia EV3.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
They picked my car up from my home address and were very caring especially Lesley Tute who arranged my car at a different date as my husband had passed away, Lesley was very helpful and caring. The service is always top notch and I can’t thank the team enough.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
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