Acorn Motor Group - Acorn Kia Macclesfield Reviews 

654
TrustScore 5 out of 5

4.8

The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Chris, he made the buying process of our new car so easy. Very easy to talk to and he listened as to what we were looking for. Very thorough from start to finish and he explained th... See more

Company replied

Rated 4 out of 5 stars

The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... See more

Company replied

Rated 5 out of 5 stars

1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... See more

Company replied


Company details

  1. Kia Dealer
  2. Car Dealer
  3. Car Leasing Service
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom

  • 01625 422226

4.8

Excellent

TrustScore 5 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(654)

687 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Staff David and Chris where great with me and kids especially my disabled son, really helpful and kind made me feel very at ease highly recommend they explained everything I needed to know

January 13, 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful feedback. We are delighted to hear that David and Chris provided such trustworthy support for you and your children. Making you feel at ease. Your recommendation truly means the world to us, and we can't wait to welcome you and your family back to collect your new car. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Efficient service and MOT check

Efficient service and MOT check. Good communication throughout the service and let me know how the car status is. Easy to book in website and clear price showed. Definitely will use the service next time.

January 12, 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review, We are delighted to hear that you found our service efficient and our communication clear, as honesty and reliability are at the heart of what we do. Your trust in us is invaluable, and we can't wait to provide you with the same quality support next time you need it.Take care and have a fantastic day.

Rated 5 out of 5 stars

Great service from Chris at acorn Kia…

Great service from Chris at acorn Kia Macclesfield.
He was genuine, informative and kind.
I didn’t feel pressured at all an I Love my new Kia.

January 9, 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful feedback, Laura. We're delighted that Chris provided you with genuine, informative and kind service without any pressure, reflecting our commitment to honesty and reliability. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to assisting you in the future. Take care and enjoy your new Kia . Happy driving. 🚗 Have a fantastic day.

Rated 5 out of 5 stars

I just wanted to say a massive thankyou…

I just wanted to say a massive thankyou to DAVID!!! I am a very nervous person and he made me feel so so compfortable ! Its changed my whole experience buying cars after the bad experience i have had and i will 1000% be back ! From start to finish the comunication was perfect! David did everything for me from helping with transport and filling forms in for me i am super greatfull! He is a pleasure to have on your team! If there was 100 stars i would give use it ! Fantasic experience i will not be shopping anywere else ! And i will be telling friends and family to go to david at accorn macclesfeild ! Thankyou so so much x

January 12, 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic feedback, Leah. We are overjoyed to hear that David provided you with such reliable support and made you feel comfortable throughout your car buying experience. Your trust in us is invaluable. We appreciate your business. Don't hesitate to contact us if you have any further questions. We look forward to serving you in the future. Take care and enjoy your new car. Happy driving 🚗Have a fantastic day.

Rated 5 out of 5 stars

Great high level service in Kia…

Great high level service in Kia Macclesfield Leslie take care of me from the beginning to the end with the high level of communication you would expect from the Kia Dealership staff. Fully recommend. Thank you.

December 13, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful review, Artur. We are thrilled to hear that Leslie provided you with the high level of service and communication that reflects our commitment to honesty and reliability at Kia Macclesfield. Your recommendation means a lot to us, and we look forward to welcoming you back for more trustworthy support in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Really great

Really great

January 5, 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful review, Anne. We are absolutely thrilled to hear that you found our service really great and appreciate your kind words about our reliability and quality. Your feedback inspires our team to continue providing trustworthy support, and we genuinely look forward to welcoming you back soon. Take care and have a fantastic day.

Rated 4 out of 5 stars

Great customer service

Great communication. Great deal on car. Friendly sales team.

December 29, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your fantastic feedback, Scott. We're delighted to hear about the great communication and the friendly, trustworthy service from our sales team. Your insights are invaluable, and we are committed to enhancing our quality and support even further in the future.We appreciate your business. Feel free to reach out if there is anything additional we can do for you. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Jenna at Macclesfield branch was…

Jenna at Macclesfield branch was excellent we bought a ceed after she showed us round and a test drive . Everything explained in detail very pleased with the car and staff . Would recommend to anybody .

December 29, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review, Gary. We're delighted that Jenna provided you with excellent service and that you're pleased with your new Ceed. Your recommendation means the world to us, and we look forward to offering you our reliable support in the future. Feel free to reach out if you have any further questions. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Excellent prompt service to resolve a…

Excellent prompt service to resolve a problem with the MOT on my car. Thanks, Lesley!

December 19, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful feedback, Michael. We are delighted to hear that you received excellent prompt service to resolve your MOT issue. Your trust in our reliability means the world to us, and we can't wait to support you again in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great staff always available

Jenna was really attentive and did everything to make the process from buying the car to collecting as smooth as possible.

December 23, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic feedback Mr Tyzack. We are delighted to hear that Jenna provided such attentive support and made your car buying process smooth and reliable. Your trust in our service means a lot to us. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Happy driving 🚗. Have a fantastic day.

Rated 5 out of 5 stars

100K service

Efficient service, grood communication. Pick up car service. Car check up video.

December 23, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your fantastic review. We are delighted that you appreciated our efficient service and good communication, especially the car check-up video. Your trust in our reliability means the world to us, and we can't wait to support you again soon. Feel free to reach out if you have any further questions. Take care and have a fantastic day.

Rated 5 out of 5 stars

All though I have done one review but…

All though I have done one review but mark posts was 💯 percent brilliant and he worked fast to get me on the road before Christmas as he promised he got me my new motability car on the 22nd of this month mark was just 💯 percent brilliant and all the staff was brilliant I would recommend anyone that wants a motability car to go and see mark as he dose his most best to get you sorted quickly the service its just 💯 percent brilliant preformence

December 19, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review,. We're absolutely delighted to hear that Mark provided you with such brilliant service and got you on the road before Christmas as promised. Your recommendation means the world to us, and we can't wait to support you again in the future. We truly appreciate your business. Feel free to reach out if you have any further questions. Take care and have a wonderful day.

Rated 5 out of 5 stars

Great Service! The staff were friendly and…

The staff were friendly and professional both in reception and in the workshop.

December 20, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your fantastic feedback. We are thrilled to hear that you found our staff friendly and professional in both reception and the workshop. Your kind words motivate us to continue providing reliable and trustworthy service, and we can't wait to welcome you back soon. Take care and have a fantastic day.

Rated 5 out of 5 stars

My Kia was due its service

My Kia was due its service. I booked on line which was very easy & could select the date I wanted. I also knew what it was going to cost.
The team at KIA Macclesfield were friendly & the garage was clean & welcoming. I also could get a free coffee whilst I waited. The bill was explained to me when it was time to pay. The garage itself is very convenient for transport links & the town centre should I choose not to wait for my car in the future.

December 18, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful review, Hugh. We are thrilled to hear that you found our online booking easy and appreciated the friendly service from our team at Kia Macclesfield. Your compliments about our clean garage and convenient location mean a lot to us, and we look forward to providing you with the same reliable and trustworthy service in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great service and many thanks for…

Great service and many thanks for sorting out the car.

December 18, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic feedback, Niall . We're thrilled to hear about the great service you experienced and that we could sort out the car for you. Your trust in our reliability and support means the world to us, and we look forward to welcoming you back soon for more quality service. Take care and have a fantastic day.

Rated 5 out of 5 stars

Chris was the Sales person I dealt with…

Chris was the Sales person I dealt with and he was very thorough and patient talking through products, while giving me space to make a decision. I didn’t feel at all pressured to buy. He was warm, friendly and not too ‘salesy’. Very happy with my experience.

December 13, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review, Carrie. We're delighted that Chris provided you with thorough and patient support while ensuring you felt no pressure to buy. Your experience truly reflects our commitment to honesty and quality service, and we can't wait to welcome you back soon. Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

Friendly and interested

Friendly and interested

December 12, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful feedback. We're delighted to hear that you found our service friendly and interested, as we strive for honesty and reliability in every interaction. We truly appreciate your support and look forward to welcoming you back soon for more quality experiences.Take care and have a fantastic day.

Rated 5 out of 5 stars

Acorn Macclesfield

Katie was great, providing an excellent service.

December 10, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful feedback, Noor. We are delighted to hear that Katie provided you with excellent service, showcasing our commitment to honesty and reliability. Your kind words inspire us to continue delivering trustworthy support, we appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future Take care and enjoy your new car .Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Great service for my service!

Pleasant staff, courtesy car given without any upsell of insurance for the day, good communication, flexible on pickup when I was running late. Really great experience, so different to Hyundai who are AWFUL compared to the excellent service with you! Thanks!

December 10, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic feedback, Dan. We're delighted to hear you enjoyed our pleasant staff, appreciated the courtesy car without any upsell, and found our communication reliable and flexible. Your kind words about our service truly inspire us, and we can't wait to welcome you back for more trustworthy support soon. We look forward to your next visit! Take care!

Rated 5 out of 5 stars

All aspects of the car purchased were very good.

All aspects of the car purchased were very good. Jenna was very friendly, knowledgeable, patient and not at all "pushy". She was very understanding when we had to postpone collection at short notice. The car was very well prepared and sufficient time was spent to fully explain controls etc. The whole purchase was a pleasure!

November 28, 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review. We are delighted to hear that Jenna provided you with friendly, knowledgeable and patient support, making your purchase a truly enjoyable experience. Your feedback on our service and the quality of the car is invaluable, and we look forward to welcoming you back in the future with the same level of honesty and reliability.Feel free to reach out if there is anything additional we can do for you. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look