I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... See more
Company replied
A big thank you to Chris, he made the buying process of our new car so easy. Very easy to talk to and he listened as to what we were looking for. Very thorough from start to finish and he explained th... See more
Company replied
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... See more
Company replied
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... See more
Company replied
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff David and Chris where great with me and kids especially my disabled son, really helpful and kind made me feel very at ease highly recommend they explained everything I needed to know

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Efficient service and MOT check. Good communication throughout the service and let me know how the car status is. Easy to book in website and clear price showed. Definitely will use the service next time.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great service from Chris at acorn Kia Macclesfield.
He was genuine, informative and kind.
I didn’t feel pressured at all an I Love my new Kia.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
I just wanted to say a massive thankyou to DAVID!!! I am a very nervous person and he made me feel so so compfortable ! Its changed my whole experience buying cars after the bad experience i have had and i will 1000% be back ! From start to finish the comunication was perfect! David did everything for me from helping with transport and filling forms in for me i am super greatfull! He is a pleasure to have on your team! If there was 100 stars i would give use it ! Fantasic experience i will not be shopping anywere else ! And i will be telling friends and family to go to david at accorn macclesfeild ! Thankyou so so much x

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great high level service in Kia Macclesfield Leslie take care of me from the beginning to the end with the high level of communication you would expect from the Kia Dealership staff. Fully recommend. Thank you.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great communication. Great deal on car. Friendly sales team.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Jenna at Macclesfield branch was excellent we bought a ceed after she showed us round and a test drive . Everything explained in detail very pleased with the car and staff . Would recommend to anybody .

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Excellent prompt service to resolve a problem with the MOT on my car. Thanks, Lesley!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Jenna was really attentive and did everything to make the process from buying the car to collecting as smooth as possible.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Efficient service, grood communication. Pick up car service. Car check up video.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
All though I have done one review but mark posts was 💯 percent brilliant and he worked fast to get me on the road before Christmas as he promised he got me my new motability car on the 22nd of this month mark was just 💯 percent brilliant and all the staff was brilliant I would recommend anyone that wants a motability car to go and see mark as he dose his most best to get you sorted quickly the service its just 💯 percent brilliant preformence

Reply from Acorn Motor Group - Acorn Kia Macclesfield
The staff were friendly and professional both in reception and in the workshop.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
My Kia was due its service. I booked on line which was very easy & could select the date I wanted. I also knew what it was going to cost.
The team at KIA Macclesfield were friendly & the garage was clean & welcoming. I also could get a free coffee whilst I waited. The bill was explained to me when it was time to pay. The garage itself is very convenient for transport links & the town centre should I choose not to wait for my car in the future.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Great service and many thanks for sorting out the car.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Chris was the Sales person I dealt with and he was very thorough and patient talking through products, while giving me space to make a decision. I didn’t feel at all pressured to buy. He was warm, friendly and not too ‘salesy’. Very happy with my experience.

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Katie was great, providing an excellent service.

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Pleasant staff, courtesy car given without any upsell of insurance for the day, good communication, flexible on pickup when I was running late. Really great experience, so different to Hyundai who are AWFUL compared to the excellent service with you! Thanks!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
All aspects of the car purchased were very good. Jenna was very friendly, knowledgeable, patient and not at all "pushy". She was very understanding when we had to postpone collection at short notice. The car was very well prepared and sufficient time was spent to fully explain controls etc. The whole purchase was a pleasure!

Reply from Acorn Motor Group - Acorn Kia Macclesfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.