My wife and I was welcomed by a lovely lady on Reception, Saturday 25th July 2926. I can’t remember her name but she made us feel so welcome. She was extremely helpful. She introduced us to Chloe Cald... See more
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My experience so far has been really good. Chloe Caldwell has provided excellent, friendly, pressure free customer service whilst I have been deciding if I want to go ahead with my car purchase. I am... See more
Company replied
We have had a fantastic experience from start to finish dealing with Acorn motor group. We have been assisted from start to finish with the purchasing of our car by Chloe. Chloe is an absolute credit... See more
Company replied
Second time I’ve had a mg car from here. Always been very professional and dealt with my car efficiently. Would definitely recommend using them
Company replied
Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Marshfield Bank, CW2 8UY, Crewe, UK, Cheshire, United Kingdom
- 01270507490
4.8
Excellent
232 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was met by a friendly and informative…
I was met by a friendly and informative member of staff who informed me of what they were going to do to my car and how long it would take and offered my a drink and a real,ing place to wait.
November 22, 2023
Reply from Acorn Motor Group - Acorn MG Crewe
Hello, , we are so pleased you enjoyed your visit to Acorn MG Crewe thank you for your kind review; we are happy to pass along your comments to the team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day.
Kept me updated on car progress
Kept me updated on car progress. On time and sorted everything I asked
November 9, 2023
Reply from Acorn Motor Group - Acorn MG Crewe
David Hough, we are so pleased you enjoyed your visit to Acorn MG Crewe! , thank you for your kind review; we are happy to pass along your comments to the team . Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day.
Thank you for an efficient and reliable…
Thank you for an efficient and reliable service on my Kia Picanto
November 3, 2023
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Sandra Renson-smith, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn MG Crewe! We do hope we can be of assistance in the future. Take care and we hope you have a great day.
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Brian Appleton, we appreciate you taking the time to leave us this feedback. we will pass along your comments to the team here at Acorn MG Crewe! Thank you again for letting our team know how we did! We look forward to helping again in the future. We hope you have a great day!
Helpful and speedy repair
October 19, 2023
Reply from Acorn Motor Group - Acorn MG Crewe
Ian Lightfoot, we really appreciate your feedback! we are very happy to have provided you with such a positive experience! thank you for your kind review; we are happy to pass along your comments to the team here at Acorn MG Crewe! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Feel free to reach out to us if you need anything. Have a wonderful day.
Chloe was professional & also kept the…
Chloe was professional & also kept the human touch which I appreciated so much.
October 16, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Pauline Wilson, we are so pleased you enjoyed your visit to Acorn MG Crewe! , thank you for your kind review; we are happy to pass along your comments to the team ., we're happy you found our staff to be so supportive during your experience. Our team strives to deliver an excellent experience, and a re glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
Excellent service from Dean
We met with Dean who really helped us explore our options and went through the pros and cons with us of any cars that met our requirements. We were able to test drive our favourite car and then discussed options and prices afterwards. Dean wasn’t pushy in asking us for a decision and was really helpful in answering any questions we had.
October 14, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello, we appreciate you taking the time to leave us this feedback. we are very happy we could provide you with a positive experience! we're happy you found our staff to be so supportive during your experience here at Acorn MG Crewe. We always strive to provide top quality service to every guest , and are pleased to hear that you enjoyed your experience. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day.
Simply thebest. An excellent company to deal with ,very…
An excellent company to deal with ,very knowlegable staff and very helpful it felt like dealing with old friends.
Nothing was too much trouble.
October 9, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello, we are so pleased you enjoyed your visit to Acorn MG Crewe! thank you for your kind review; we are happy to pass along your comments to the team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
First class service
First class service, problem with car diagnosed over telephone and then repaired same day
October 5, 2023
Reply from Acorn Motor Group - Acorn MG Crewe
We are so pleased you enjoyed your visit to Acorn MG Crewe! , we appreciate you taking the time to leave us this feedback. we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day.
Excellent customer service
I visited several car showrooms before I chose Acorn MG for my new car. They weren’t local to me either but worth the drive across as the team were so welcoming, supportive and honest. It never felt like a ‘hard sell’ either, something which always puts me off!
I would highly recommend the team at Acorn in Crewe if you are on the market for a new or used car.
September 29, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Jonathan Muspratt, we appreciate you taking the time to leave us this feedback. thank you for your kind review; we are happy to pass along your comments to the team here at Acorn MG Crewe! we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
Excellent services
What I like about acorn is that they help you straight away, don't rush you ,very professional in what they do thank you so much Graham Faulkner.
October 2, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Graham Faulkner, we appreciate you taking the time to leave us this feedback. thank you for your kind review; we are happy to pass along your comments to the team here at Acorn MG Crewe! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day.
I would honestly recommend this…
I would honestly recommend this company. Good service without being too pushy. Excellent sales person-Andy, very friendly.
September 28, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Lynne, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
New X-Power owner
Ordered an X-Power, process was seamless and smooth. I was kept informed every step of the way. Given test drives without hesitation. What more could I wish for?
Handover was smooth and easy too.
Can’t recommend enough.
September 27, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Brett Hughes, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. thank you for your kind review; we are happy to pass along your comments to the team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
Thank-you Chloe
Many thanks to Chloe who was extremely helpful and nothing was too much trouble. The little extra customer service touches that Chloe added really made my Granddaughter's experience of receiving her eighteenth birthday present that extra bit special.
September 15, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Nick, we are so pleased you enjoyed your visit to Acorn MG Crewe! , we appreciate you taking the time to leave us this feedback. we're happy you found our staff to be so supportive during your experience . Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We wish your Granddaughter lots of happy motoring. We hope you have a wonderful day.
New car.
The salesman explained everything about the mobility scheme which other garages hadn't .made me feel at ease a very good experience with no hassle and no tactics to force you to having the vehicle.i would go back there again.
September 8, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Philip Hulse, we appreciate you taking the time to leave us this feedback. we are very happy we could provide you with a positive experience! we are so pleased you enjoyed your visit to Acorn MG Crewe! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a wonderful day.
Always a pleasure
Always a pleasure dealing with this company this is my fourth vehicle with them, Nadine has been brilliant keep up the great service😀
September 11, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Carlos , we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we're happy you found our staff to be so supportive during your experience . Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
The purchase of the car with Nadine…
The purchase of the car with Nadine went very smooth and professional.
Love the car
September 9, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello , we are so pleased you enjoyed your visit to Acorn MG Crewe! , we appreciate you taking the time to leave us this feedback. we're happy you found our staff to be so supportive during your experience . Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
First electric car
Personal service from Dean to make sure I understood every screen/ button was really helpful especially since I've never had an electric or automatic before. Loving my MG4
September 1, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Deb Denby, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback.we're happy you found our staff to be so supportive during your experience. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.
Chloe was very professional and…
Chloe was very professional and explained the PCP purchase method and made a list of questions I had regarding servicing etc. She has since got back to me with most of the queries I had.
July 25, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Ann Morley, we appreciate you taking the time to leave us this feedback. we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn MG Crewe! Thank you again for letting our team know how we did! We look forward to helping again in the future.
Matt was amazing he just makes it so…
Matt was amazing he just makes it so stress free. Love my new car pick it up on Friday thanks once again Grensons this is why I keep coming back to you guys .
Such an enjoyable experience
August 19, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Andrea Lamph, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn MG Crewe! We sincerely thank you for the positive review, and look forward to seeing you again soon! Until the next time we meet, take care!
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