My wife and I was welcomed by a lovely lady on Reception, Saturday 25th July 2926. I can’t remember her name but she made us feel so welcome. She was extremely helpful. She introduced us to Chloe Cald... See more
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My experience so far has been really good. Chloe Caldwell has provided excellent, friendly, pressure free customer service whilst I have been deciding if I want to go ahead with my car purchase. I am... See more
Company replied
We have had a fantastic experience from start to finish dealing with Acorn motor group. We have been assisted from start to finish with the purchasing of our car by Chloe. Chloe is an absolute credit... See more
Company replied
Second time I’ve had a mg car from here. Always been very professional and dealt with my car efficiently. Would definitely recommend using them
Company replied
Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Marshfield Bank, CW2 8UY, Crewe, UK, Cheshire, United Kingdom
- 01270507490
4.8
Excellent
232 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic service
Booked a test, all sorted very quickly. Gave a few days booked another test drive different vehicle. Again all smooth and very quick
June 3, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hi Miss Hyde, thank you for taking the time to leave a review for us at Acorn MG Crewe. We're happy we could meet your expectations! we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Have a great day.
Best wishes
Acorn MG Crewe
Excellent all round
Excellent all round. Could not fault the pre and sales process and everyone super helpful and friendly. Can highly recommend.
May 17, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hi Miss W, thank you for taking the time to leave a review for us at Acorn MG Crewe. We're happy we could meet your expectations! we are so pleased you enjoyed your visit . we strive for 100% satisfaction, and it is great to see you had such a positive experience .thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn MG Crewe
Very helpful and knowledgeable not…
Very helpful and knowledgeable not pushy at all, explained in full options when purchasing the car
May 19, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Lesley Smith, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn MG Crewe! thanks for your praise and kind comments about our team. , we strive for 100% satisfaction, and it is great to see you had such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Have a great day.
Best wishes
Acorn MG Crewe
I registered with CarGurus and Friday…
I registered with CarGurus and Friday they sent a picture of the Car I then got in touch with the dealer and asked information about it we went and test drove the car on Saturday and I decided I wanted it First Responce are paying the dealer today so happy that we are having the car it’s mint and happy with the garage excellent service Just wondering if they’ve been paid
May 19, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hi Elizabeth Kaye Francis, thank you for taking the time to leave a review for us at Acorn MG Crewe. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. we're happy you found our staff to be so supportive during your experience . Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Thank you again for letting our team know how we did! Have a great day.
Best wishes
Acorn MG Crewe
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Tony, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn MG Crewe! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Feel free to reach out to us if you need anything. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn MG Crewe
Elliot was amazing
Elliot was amazing, he listened to my needs and recommended the right car to support my disability needs. Everything was completed smoothly
April 30, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Doobie Vaughan, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day.
Best wishes
Acorn MG Crewe
A professional and pleasant experience
Experience was pleasant, professional and seemed to genuinely care about what we wanted.
April 20, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Kevin Smith, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn MG Crewe! we strive for 100% satisfaction, and it is great to see you had such a positive experience. we're happy you found our staff to be so supportive during your experience. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day.
Best wishes
Acorn MG Crewe
Helpful staff, nice and easy transaction
I contacted Acorn Motor Group after observing an advertisement for a Vauxhall Astra on Autotrader. I conversed with Dean, who confirmed the vehicle's availability for viewing. Upon my arrival at the dealership, Dean greeted me and facilitated a test drive. Subsequently, I decided to proceed with the purchase of the car. Dean demonstrated exceptional helpfulness and humor, ensuring a smooth and pleasant transaction. I highly recommend Acorn to anyone seeking a positive car-buying experience.
April 15, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Ell, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Have a great day.
Best wishes
Acorn MG Crewe
Purchasing a car Call the Crewe branch…
Purchasing a car via the Crewe branch is a great experience and recommend anyone to make a visit or call and ask for Nadine or Lewis within the Sakes department. Their joint approach and customer service is exceptional! having been myself in the motor industry most of my life . There are now new features and benefits available since I last purchased a car and they all add value and protect your expensive car purchase both exterior or interior!! Worth a chat . My overall view of the Company is some of the supporting departments may need to take in consideration applying areas of the Sales team Customer Service styles and manner to enhance the buying experience or maintenance of the vehicle .thanks again to Lewis and Nadine
Mel Sherwin Companion of Inst .S.M.M
April 15, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Mel Sherwin, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback, we strive for 100% satisfaction, and it is great to see you had such a positive experience . we are happy to pass along your comments to the team. your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn MG Crewe.
Great service
Great service, Lewis met us on the forecourt and helped us greatly through the whole process of purchasing our next car.
April 5, 2024
Reply from Acorn Motor Group - Acorn MG Crewe
Maggie Wilkinson, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback.we strive for 100% satisfaction, and it is great to see you had such a positive experience ,thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and we hope you have a wonderful day.
Best wishes
Acorn MG Crewe
Professional service from start to finish
Visited Acorn MG to test drive a Peugeot 2008. Elliot was extremely helpful, explained details about the car and at no point put us under any pressure. We didn't immediately decide on the purchase however Elliot kindly sent a video of the car to view at home. This helped to make our minds up and we called to say we would like the car, paying a small deposit. The car was given a full MOT and vehicle check to ensure everything was right for us. We were kept fully updated with the process. When collecting the car Elliot did everything necessary to make the process as quick and easy as possible. We would definitely recommend Acorn MG to anyone considering a new car.
April 4, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello, we are so pleased you enjoyed your visit to Acorn MG Crewe. we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience . thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn MG Crewe
Thank you Acorn Crewe
Thank you , dealt with Chloe at Acorn Crewe office , would definitely recommend her , very helpful and listen to my queries and always happy to help and can’t wait to driving my new car thank you again
March 25, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Caroline Carter, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day.
Best wishes
Acorn MG Crewe
Reply from Acorn Motor Group - Acorn MG Crewe
Hello ,. we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn MG Crewe! we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn MG Crewe
Fantastic dealer on all metrics
Fantastic dealer on all metrics! Elliott was incredibly helpful and hooked me up with a quality first car. Very happy.
March 2, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Zach, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.We look forward to your next visit! Take care and have a great day.
Best wishes
Acorn MG Crewe.
Everything went so smoothly.
Everything went so smoothly. Great service and everything as described. Excellent service and great honesty.
January 31, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Ms Hambleton, we appreciate you taking the time to leave us this feedback , we are so pleased you enjoyed your visit to Acorn MG Crewe!. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. Feel free to reach out to us if you need anything. We do hope we can be of assistance in the future. Take care and have a wonderful day.
Best Wishes
Acorn MG Crewe
Exemplary service from Dean & Acorn
MG5 EV. It really was a pleasure to deal with Dean & Acorn. Exemplary service from first enquiry to driving out of the dealership in my lovely MG5.
He made me feel I wasn’t just another punter!
Thank you
January 26, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Hello Les Middleton, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn MG Crewe! thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day.
Best WIshes
Acorn MG Crewe
Reply from Acorn Motor Group - Acorn MG Crewe
Dominic Smith, we are so pleased you enjoyed your visit to Acorn MG Crewe! thank you for your kind review; we are happy to pass along your comments to the team . we strive for 100% satisfaction, and it is great to see you had such a positive experience. Please don't hesitate to reach out if there 's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and we hope you have a great day.
Best Regards
Acorn MG Crewe.
Spoke to a guy called Lewis
Spoke to a guy called Lewis, very polite and charming . First time in your show room and was very impressed
January 10, 2024
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Ray, we are so pleased you enjoyed your visit to Acorn MG Crewe! we appreciate you taking the time to leave us this feedback. we are happy to pass along your comments to the team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a good day.
Can't fault the staff realy
Can't fault the staff realy, very pleasant. Told them what was after next day I signed and only waited few days to pick up my new car.
A1
December 13, 2023
Unprompted review
Reply from Acorn Motor Group - Acorn MG Crewe
Lee Tyler, we are so pleased you enjoyed your visit to Acorn MG Crewe! we're happy you found our staff to be so supportive during your experience. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions , please reach out! We hope you have a great day.
The staff in branch were…
The staff in branch were fine.....however the phone and online contact system was terrible hence me having to go to the service desk to make a booking.
December 2, 2023
Reply from Acorn Motor Group - Acorn MG Crewe
Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Acorn MG Crewe! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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