Acorn Motor Group - Acorn Suzuki Crewe Reviews 

456
TrustScore 5 out of 5

4.8

Marshfield Bank, CW2 8UY Crewe, Cheshire, GB


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Rated 5 out of 5 stars

My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.

Company replied

Rated 5 out of 5 stars

The whole buying process was very easy. Charlie our sales executive was very helpful and friendly as well as being very professional and knowledgeable. We were offered a test drive and were able to ex... See more

Company replied

Rated 5 out of 5 stars

We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional. He took us through all options both model and financial wise.we eventually signed for a new... See more

Company replied

Rated 5 out of 5 stars

My 4 year old Kia E Niro had just recently had its 90000 miles service with Acorn Kia Crewe and just like the car itself everything involved with service was 5*. Including booking service, collection... See more

Company replied


Company details

  1. Kia Dealer
  2. Car Dealer
  3. Car Leasing Service
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • Marshfield Bank, CW2 8UY, Crewe, Cheshire, United Kingdom

  • 01270 507490

4.8

Excellent

TrustScore 5 out of 5

456 reviews

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4.8

All reviews

(456)

691 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff very polite and helpful

Staff very polite and helpful. Jobs done efficiently. They send me an email with video of what they examined and found during the examination.

February 12, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mrs Phillips, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need a nything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 4 out of 5 stars

Simple and efficient

Booking easy. Reception friendly and efficient. Service thorough.
Had difficulty finding a parking space.

February 14, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Graham ,we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best Wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Hayley was very friendly

Hayley was very friendly, not all pushy. She had a good understanding of the ev vehicle. Being able to have a decent length of test drive was very useful.

February 14, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mrs Davies, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. We appreciate you taking the time to leave us this feedback. We're happy you found our staff to be so supportive during your experience. If you have any further questions, please give us a call. We're always happy to help. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

A lovely visit

A lovely visit. The front desk staff are always a pleasure to deal with.

February 12, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mr Derwent, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Very friendly and always give the car a…

Very friendly and always give the car a courtesy clean after they've seen to my vehicle, very handy during these winter months with all the salt in the roads

February 11, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Phil , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Great service from collection of car to…

Great service from collection of car to delivery back to my home address. Service and mot never been easier. Highly recommended

February 4, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Janet , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

MG Trophy fantastic

We visited Acorn Motor Group to look at MG not really knowing alot about them. Andy made us feel welcome, with out being over powering and answered any questions we had. On the first visit we were not really looking for a new car, but Andy kept in touch and invited us to return to test drive a pre registered MG Trophy and we were blown away, the car was lovely and drove well. We were offered a good deal on part exchange and purchased the car there and then. The 7 year warranty provides real security.

February 7, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Hilary . thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and enjoy your new car.
Have a wonderful day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Always friendly helpful

Always friendly helpful

February 4, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Tracey, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

Rated 5 out of 5 stars

Efficient customer care

Software problems on my Picanto were dealt with efficiently.

January 29, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Eric And Di , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

No clean mugs

Good service, but nobody looking after cups as dirty try full clean try empty

January 31, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello . we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Suzuki Crewe. We take all our customers feedback very seriously, and your comments have been passed onto our management team. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Easy to book

Easy to book. Regular reminders. Efficent when at the garage.

January 28, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Chris , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

Rated 5 out of 5 stars

Excellent and professial

Excellent and professial service.every thing explained really well thank you.

January 21, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Pauline, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Fantastic team

Fantastic team , could not be happier ! Thank you

January 23, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Maureen , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Very accommodating with my needs for my…

Very accommodating with my needs for my xceed and the speed it was done, looking forward to my next visit to Acorn Crewe

January 21, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello William, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

Rated 5 out of 5 stars

Great Service & a Great deal -all done exceptionally well !

What a wonderful experience ,totally hassle free , & Matt looked after us really well through-out the entire process from my 1st visit to ACORN in Crewe . I originally went to the garage to book a service and MOT, but mentioned to Matt that I might be looking for a replacemnt car .From that moment on , we got the most professional and personal service we could have wanted .
At the end of the experience I can only hope that Matt and Acorn are as satisfied as we are !
Having been a KIA Grenson Crewe customer before , our experience clearly showed us that they still deliver a great service along with a great product .
Many thanks !!

January 17, 2025
Unprompted review
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mike , we are so pleased you enjoyed your visit to Acorn Crewe! thank you for taking the time to leave a review for us. We're happy we could meet your expectations! , reviews like this give us motivation and help us ensure we provide high-quality care. thanks for your praise and kind commen ts about our team. we strive for 100% satisfaction, and it is great to see you had such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and have a wonderful day.
Best wishes
Acorn Crewe

Rated 4 out of 5 stars

Great service for my cars service

I had a service, it was so easy booked in then sat down with my book and free drinks about one and a half hours. I was then given my keys back, shown the paperwork then escorted to my car which had been cleaned as well. What more could I ask.

January 16, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Very good sales service from Chloe who…

Very good sales service from Chloe who made everything clear, and took time to demonstrate all the features of the car.

January 11, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello John thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations! we are so pleased you enjoyed your visit . thanks for your praise and kind comments about our team. we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you have any further questions, please give us a call. We're always happy to help! We do hope we can be of assistance in the future. Take care and have a wonderful day.
Best wishes
Acorn Suzuki Crewe.

Rated 5 out of 5 stars

Very helpful

Very helpful, as my 24 plate sportage had the exhaust regeneration warning light come on at 1800 miles! car booked in and sorted, thank you Kia Crewe

January 8, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Jane, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day
Best wishes
Acorn Crewe.

Rated 5 out of 5 stars
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello James,, thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Rated 5 out of 5 stars

Excellent service

Friendly welcome. Service done on time. Car washed and hoovered ready for us to drive off.

December 18, 2024
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Linda, thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care.

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