My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.
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The whole buying process was very easy. Charlie our sales executive was very helpful and friendly as well as being very professional and knowledgeable. We were offered a test drive and were able to ex... See more
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We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional. He took us through all options both model and financial wise.we eventually signed for a new... See more
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My 4 year old Kia E Niro had just recently had its 90000 miles service with Acorn Kia Crewe and just like the car itself everything involved with service was 5*. Including booking service, collection... See more
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Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Marshfield Bank, CW2 8UY, Crewe, Cheshire, United Kingdom
- 01270 507490
4.8
Excellent
456 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My service done today in Crewe
My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.
July 30, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you, Fiona, for your fantastic review. We're delighted to hear that Becca provided you with such excellent service during your visit to our Crewe location. Our friendly staff is dedicated to ensuring a smooth experience for all our customers, and it's wonderful to know we met your expectations. Your recommendation is truly appreciated, and it reinforces our commitment to quality and customer satisfaction. If you need any further assistance or support, please feel free to reach out. We're here to help you throughout your ownership journey. Take care and have a wonderful day.
Used the acorn motor group for a few…
Used the acorn motor group for a few years now and cannot find any fault great service all round
June 4, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you for your wonderful review. We're thrilled to hear that you've enjoyed our excellent customer service and found our team to be reliable and friendly. Your satisfaction is our top priority, and it's great to know we've met your expectations over the years. We pride ourselves on providing a pressure-free environment and strong aftercare support. If you ever need assistance, we're here to help throughout your entire ownership journey. We appreciate your trust in us and look forward to serving you again. Take care and have a great day.
Great work and service in crewe
The work on our c3 aircross was exceptional. Although with it being our first car, I had doubts on the slack feeling brake. I took it in for a check and I was still concerned after it was given the all clear. As I was about to drive off, a nice chap came and explained why it feels odd and how a wet belt works. I went to an empty side street and did an almost emergency stop and they were absolutely right, it stops dead when you need it. Otherwise it glides to a halt. Now I know how it works, I'm actually driving it differently to make the most of it. We had new sensors, cam belt, air condenser, and suspension. The car is like new. Even the drinks whilst you wait is a great touch.
March 26, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your fantastic review, Gina. We're delighted to hear that the service on your C3 Aircross was exceptional and that our team could provide you with the reliable support you needed regarding the brake feeling. It's wonderful to know your car feels like new and that you're now driving it differently to make the most of it. We truly appreciate your trust in us and look forward to welcoming you back for any future needs. Hope you have a great day.
Collected new mg zs
I have collected my new car today, received excellent customer service again. All staff very pleasant, helpful and knowledgeable, especially Charlie who has dealt with my purchase from start to finish, lovely cheerful lady.
January 7, 2026
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your lovely review, Janet. We are delighted to hear that you received excellent customer service and that Charlie made your experience so enjoyable. Your trust in us means a lot, and we appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to providing you with reliable support and quality service in the future. Take care and enjoy your new car . Happy driving 🚗 Have a fantastic day.
Friendly efficient people who care…
Friendly efficient people who care about the customer
January 1, 2026
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you, Peter , for your fantastic review. We are delighted that our friendly and efficient team made you feel valued and cared for, as your experience reflects our commitment to trustworthy service and quality support. We truly appreciate your feedback and look forward to welcoming you back soon. Take care and have a fantastic day.
Helpful staff.
December 24, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your kind words, Paul. We are delighted to hear that you found our staff helpful as we always aim for honesty and reliability in our service. We look forward to welcoming you back soon for an even better experience. Take care and have a fantastic day.
First service on kia
Just had the first service done on our kia. Excellent customer service from start to finish, from phone calls to a video of the vehicle. I dropped the car off and it was ready in a couple of hours washed & cleaned.
December 20, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your wonderful feedback, Tina. We're delighted to hear that you experienced excellent customer service from start to finish and that your Kia was ready in just a couple of hours, washed and cleaned. Your trust in us means a lot, and we look forward to providing you with reliable support and quality service in the future. Take care and have a fantastic day.
Very happy with the service I received…
Very happy with the service I received at Acorn Kia,.
December 21, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your wonderful feedback, Micheal . We are delighted to know that you are very happy with the quality of service you received at Acorn Kia. Your trust in our honesty and reliability truly means the world to us, and we look forward to supporting you again in the future. Take care and have a fantastic day.
Outstanding service with happy face.
November 7, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your wonderful feedback, Coşkun . We are delighted to hear you experienced outstanding service with a happy face, and your kind words inspire our team to continue delivering reliable and trustworthy support. We genuinely look forward to welcoming you back soon for more quality experiences. Take care and have a fantastic day.
MG three trophy in for a recall
MG three trophy in for a recall. The guys also kindly fixed a small problem with the tailgate closure. Nicely cleaned the inside and out. The reception staff were a pleasure to deal with.
December 9, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your fantastic review, Gordon. We are delighted to hear that our reliable team fixed the tailgate closure and provided a thorough clean for your MG three trophy. Your kind words about our reception staff truly mean a lot to us, and we look forward to providing you with trustworthy support and quality service again in the future. Take care and have a fantastic day.
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you for your fantastic feedback, Mr Homer. We are thrilled to hear that you enjoyed our friendly reception and fast service, as we aim for honesty and reliability in all we do. Your kind words motivate our team to keep providing trustworthy and quality service, and we look forward to welcoming you back soon. Take care and have a fantastic day.
Good Service - Thank you
Serviced car as requested. Friendly staff. Washed and vaccummed on return. Kept car overnight - returned next day.
March 7, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you for your kind words. We are delighted that our friendly staff provided the reliable service you requested and that your car was washed and vacuumed upon return. We truly appreciate your feedback and look forward to welcoming you back for the same trustworthy quality next time. Take care and have a fantastic day.
Stress free purchase
The deal happened very quickly and went smoothly, which Chloe made possible. A very relaxed purchase, with no stress at all.
December 3, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you for your fantastic feedback, Mark. We're thrilled that Chloe's support made your purchase relaxed and stress-free, showcasing our commitment to quality service and reliability. We truly appreciate your trust in us. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car 🚗Have a great day.
Tip Top Service
Collection of my car kindly arranged at last minute to suit by commitments.
Service was done promptly and I was sent a useful video on e-mail of the job progress.
Car returned efficiently in the evening.
All in all great service from Kia, Crewe.
December 4, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you for your wonderful review. We are delighted that our reliable service was able to accommodate your last-minute needs and that you found the video update useful. Your kind words about our trustworthy service will be shared with the team, and we look forward to supporting you again in the future. Take care and have a fantastic day.
Adam on reception and staff were excellent, performed over expectations.
Excellent understanding of the impact of not having car, sorted appointment, had it repaired and back 3 days before appointment.
Great attitude by all in showroom.
December 3, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you for your fantastic review, Bernard .We are delighted to hear about your excellent experience with our reliable service and the great attitude of our team. Your trust in us is truly appreciated, and we look forward to supporting you again in the future. Take care and have a fantastic day.
Due to being on kemo therapy my car was…
Due to being on kemo therapy my car was collected and taken to garage. The staff couldn't have been more helpful. Car returned washed.
November 29, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your kind words. We are delighted to hear that our reliable staff provided you with the support you needed and that your car was returned washed. Your trust in our service means the world to us, and we look forward to serving you again soon. Take care and have a wonderful day.
Fantastic experience
Fantastic experience, courteous and professional service. Nothing was too much trouble - thank you
October 10, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you so much for your fantastic review, Anwen. We are delighted to hear that you had a courteous and professional experience with our reliable service. Your kind words inspire our team to continue delivering trustworthy support and quality service. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Happy Driving 🚗 Have a fantastic day.
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Hello Jonathan, Thank you for taking the time to leave us this feedback. . We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care.
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Thank you Mr & Mrs A Wade for your wonderful feedback about our reliable service. We are delighted to hear that you found our support trustworthy and of high quality. We genuinely look forward to welcoming you back soon for another exceptional experience. We can't wait to see you again, have a great day.
Excellent first class service
Excellent first class service. Went above and beyond. Would highly recommend
November 24, 2025
Reply from Acorn Motor Group - Acorn Suzuki Crewe
Hi Nicola, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
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