Active Garden Reviews 209

If you're looking for garden playframes, look no further!

I spent so long looking at various different companies - Wickey, Fatmoose, Selwood, Dunster House, etc. - And it was the odd review here and there that put me off! I then stumbled upon ActiveGarden and what a find it was!

Absolutely fantastic end-to-end service - From discussing ideas with Marianela over the phone, putting together a completely bespoke Blue Rabbit design, sketch drawings, updates on delivery, and the fantastic installation service from Henri - What a treat!

I honestly couldn't rate AG any higher. Will certainly be passing on their details to any friends and family whom are in the market for any play frame equipment.

Thanks once again Marianella, Henri and the AG team - The playframe looks FANTASTIC!

If you want garden play equipment for your children then this is the place to go!

Incredible end to end service, competitively priced! Marianela was so lovely to work with, professional, responsive and designed a playground that captured everything I wanted for my children. Any extras I required like a wooden roof for one of the towers instead or canvas, a cover for the sandpit - Marianela was very happy to oblige and has hired tradesman that are very skilled and able to adapt the product to your needs.

It was hard to come across a company that offered installation. Active Garden did an incredible job. Henri really knows this product and his experience in installation shines through. The charge for this service was very reasonable for the workmanship. I especially loved the innovative sandpit cover he made.

I cannot recommend this company enough! 5***** from me!

From the first enquiry through to installation the service delivered was absolutely faultless. The team offered product advice and guidance based on the age of my child and were able to offer design adaptations to meet my very demanding requirements! Delivery was on time and easy to track and the 21 packages that made up our delivery served as a good reminder as to why I elected for the full installation service - by the time I would have unpacked all the parcels Henri was already half way to building our climbing frame. I can honestly say that watching Henri install was a work of art and he didn’t stop for the whole time he was with us. If you’re investing in an Active Garden climbing frame be sure to include installation - you certainly won’t regret it!! Fabulous product, fabulous service and amazing installation.

Rapid delivery of excellent components for my garden play centre

Product was excellent, arrived very quickly and was as described. Is now being much enjoyed!

Product was great and good value for money. The instructions were pretty good to follow, my only criticism would be better labelling of the wood, and pre cut items of wood where you need to cut into shape.

good products at good prices and excellent customer service

Ordered an extra large playhouse and the wrong parts turned up. Have spent the previous 2 weekends preparing the garden making space removing a hedge etc and bought what was supposed to be a premium product. Complete waste of time and not what i would expect when spending well over a thousand pounds.
Kids are dissapointed and im gutted.

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Cannot fault the service since I have notified the Active Garden team of the incorrect delivery

Brilliant, several competitors had messed orders up and blamed external factors, active garden exceeded my expectations and got it to me rapid

There was an issue with my order but it was sorted quickly and professionally. Excellent customer service!

The quality of the swings are excellent. I called and spoke to the team at Active Garden prior to ordering to get some advice and they were very helpful. We opted for professional installation which I am really pleased about - the guy who came was very efficient and I feel confident the swings are fixed in properly.

Delivery came packaged well and the timber and fixtures were of a good quality. Instructions were easy to follow and comprehensive. Overall very happy with my purchase. Sure my kids will have many hours of fun!

Excellent service, very quick delivery and brilliant contact re email

Amazing service from start to finish
Everything you want from a company not pushy and there knowledge about all my questions I had was easily answered delivered on time and when I had a couple of questions during setting up they was glad to help and the frame is top quality I run a business and couldn’t fort there’s would definitely recommend them to anyone 👌

Excellent company - great planning and installation service and reliable follow-up care. Marianela is fantastic!

Very efficient and timely. Very pleased with final result.

Very easy to deal with and a very quick delivery

Great service - really helpful and happy to answer all my questions. Delivered quickly and assembled very efficiently in freezing temperatures! Thanks so much! Kids absolutely love it (Blue Rabbit Penthouse) and it looks great in our garden.

Amazing service, Marianela is fantastic to deal with and the products (just installed blue rabbit swing and all out play centre) look to be equally brilliant and of a high quality. Both installation teams for the respective products were a pleasure to deal with and fully respected Covid guidance, whilst doing a fabulous job of building the structures where I wanted them to go. Thoroughly recommend dealing with Active Garden on all fronts!