Active Garden Reviews 209

Excellent, repeat customer, highly recommend

Really helpful when I contacted the company for advice. Order arrived promptly and we feel much safer now we have the mats for our garden slide.

Really great company to work with
Good quality product, awesome delivery (next day!) and great customer service.
Couldn’t fault them-highly recommended

Extremely efficient service! They kept me informed the entire time as to my delivery of my swing and installation. Great installation team. Would highly recommend!

Really helpful customer service team and order arrived before Christmas as promised. Also cheapest site for Jungle Gym add-ons!

I found the whole thing from the beginning. to having the wonderful climbing frame in the garden went like clock work.

Efficient ordering and delivery of matting to place beneath my swing. Also a well designed trapeze with extra hand holds.

I ordered a fireman's pole for my granddaughters for Christmas. The item arrived speedily by courier - well packed and looks perfect. Perhaps next year Father Christmas can use it instead of the chimney?

Excellent service, easy to use website and I was kept up to date with the progress of the order.

Bought the blue rabbit Belvedere for my two little ones. Possibly one of the easiest and most efficient large transactions I’ve ever done. Email correspondence clear and rapid, phone conversation for final purchase easy and Marianella was helpful and knowledgeable. Delivery of equipment was super efficient and then the guy that came to assemble was brilliant. No hiccups and stress free and the kids love it!!!!

From start to finish, sales to installation - brilliant :) - wonderful company to deal with - thank you so much

Excellent service and quality climbing frame

Excellent service and communication, thank you.

Fantastic Service, nothing is too much trouble for Marianela! She has been really helpful and guided me through all of the options available.
The equipment is solid and well made, Henry did a great job of putting it all together for us my son loves his swing set and climbing frame.
The after service has also been spot on.
Many thanks to a great team

I bought the BlueRabbit Penthouse (with swing module) which my 3 year-old daughter absolutely loves. The three levels are perfect, offering plenty of opportunities for imaginative play. It is accessible for her as a 3-year old, but at the same time, it feels like it has a lot to offer for may years to come. The accessories I have - climbing wall, two slides and climbing net - are all great. The climbing frame as a whole is very solid and well designed.

I had decided I liked the BlueRabbit range and had searched around for a UK company that supplied them. When I contacted Active Garden, they had had a busy summer and didn't have much in stock. Nevertheless, they were extremely accommodating and able to make the kit with components available to them, rather than waiting for the manufacturers to send them over from Belgium. I spoke to Marianela on a number of occasions. She was always extremely friendly, responsive and helpful; setting out what was available, explaining how the wood is sourced (locally) and how the kits are put together. When the kit was delivered, one of the packages was missing, having got lost by the delivery company. Marianela was very quick to send out a new replacement package. I felt the service was excellent throughout. I would very much recommend the BlueRabbit range and Active Garden.

I phoned for advice and the lady who talked to me was very helpful and extremely pleasant. The swing I purchased is good quality and was delivered on time. I am very satisfied with the whole experience, thank you ‘Active Garden’.

Excellent service from booking to installation.

Friendly staff helped with the ordering.
Everything arrived on time.

First rate customer service. Highly commended.