Active Garden Reviews 209

Absolutely lovely service when ordering. Very friendly attentive and their to help with any questions I had. Extras I ordered came very quick and packaged well. The children absolutely love the blue rabbit pent house.I couldn’t be happier c

We bought a Blue Rabbit Penthouse climbing frame from Active Garden. Right from our initial enquiry, ordering, delivery and the build, everything went so smoothly. It arrived on time, beautifully packaged with clear instructions and the quality of the product is superb. It was a lovely surprise for our granddaughter who we have missed terribly throughout the lockdown period. Having finished the initial build, we have already added more accessories which were delivered within 48 hours of ordering. Marianela was a superstar throughout the process. She advised us through our enquiries, arranged the delivery and kept us informed throughout. This is customer service at its best. We thoroughly recommend Active Garden and Marianela. Thank you once again, Paul & Sue

Ordered a Blue Rabbit Kiosk which took about 4 weeks to arrive. Active Gardens kept me well informed by telephone as to when it would be dispatched and also offered some advice regarding the ground fixtures so I felt utterly confident in them from the beginning. It's a fantastic slide which my boys love to play on. Thanks so much Active Garden!

Ordered a jungle gym climbing frame with swing attachments- some issues with original delivery as swing set was not delivered (all done during the lockdown period) but Marianella of Active garden has been very helpful when we had problems - easy to contact & speak to & put it right straight away.
Also send the guy who assembled our swing set back to refit it when we had a problem.

Brilliant service from Marianela throughout the design process, and excellent installation carried out by Henrikas. Will be recommending you to all our friends - thank you!

Due to coronivirus goods have yet not been delivered. I was told to expect a 4/5 week delivery date. However I keep being asked to complete review of my experience at this time I can only give a 1 !.

Great communication, excellent product and service. Special thanks to
Marinella for your help and advice.

Very happy with the service received from Active Gardens and wouldn’t hesitate using them again... we ordered a Jungle Gym and Blue Rabbit Frame and the communication from order to delivery has been brilliant. Both delivered recently and look amazing! Thank you Active Garden!

I sent a query email to Active Gardens and within a couple of hours I had a comprehensive answer. I went ahead and ordered the Jungle Gym Villa with the wooden roof option. Despite the warnings on the order about delays due to Covid-19 it arrived within 2 weeks of ordering. The delivery was seamless. I had a discrepancy with one piece of wood, I sent an email (again the same person replied, Marinella) she asked for a photo and within the day she had confirmed that the company would send a replacement, it arrived 2 days later!
Our 4 year old loves his climbing frame and slide, it’s big enough for us to sit up with him. I’m sure he will have many years of fun out of it. Highly recommend Active Gardens and Jungle Gyms

Decided during lockdown to build our 7 children a play area with Wendy house. Ordered lot's of components from Active Garden. Brillant price, fast delivery despite delays in deliveries. And items perfect for what we needed. Will definitely shop again

Great communication, excellent products and service. Happy with all my items.

We ordered some monkey bars and handles to fit onto a system we are building ourselves. They are great quality and delivered in a good time frame. Thank you

The climbing frame arrived on time over the easter period. The wood is great quality nice and sturdy. Our kids absolutely love it, hours of fun! We purchased the blue rabbit pagoda and although we thought it may be a little high for our 2 year old she mastered it in a matter of days! A big thank you to Marianela for answering all my questions and queries. Highly recommend

Fast delivery. Good communication.

Ordered a toddler swing for my jungle gym climbing frame, order confirmation was good, no expected delivery date though. I did chase up delivery date after a week, (delays fully expected during Coronavirus lock down) I got a quick reply and Swing arrived the following day. all in all pretty good.

Service was second to none. Needed a slide to complete a garden project (which was keeping hubby occupied during lockdown)... Their advice was amazing as was the speed of service and they were very competitive on price. I would (& shall) highly recommend 😊

No communication about delivery but I have received at least 4 requests for feedback on the product.
I phoned last week to ask for an approximate date and was told that they would phone back, alas they have not done so.
I will update this review when the Jungle Gym has been delivered!
A very prompt response to the above thank you.
Will update again when it has been delivered.

So happy with my purchase! Delivery was so fast too! Definitely recommend!