I always had excellent service from Activehound and I'm really sorry they have closed down. I was looking forward to may years supply of Chukkit balls and other treats for my furry friend Alfie.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used this company a few times now. Small business, but still manage to offer competitive prices and unbeatable service. Speedy delivery, well packaged and a free gift thrown in! What's not to l... See more
I've used Active Hound for a while now and always receive my orders quickly. The team are GREAT at answering any questions regarding their services or any of their products, the customer service over... See more
at first was alarmed when Post Office informed me that the article had been delivered. Got in touch withActive Hound who acted immediately. the problem was with the Post Office and article arrived t... See more
Company details
Written by the company
Active Hound was a small, British business based in Devon but is now closed.
Contact info
United Kingdom
- woof@activehound.co.uk
- www.activehound.co.uk
Very impressed
Very impressed that am incorrect item was immediately replaced with the correct item and an apology. Excellent customer service!
August 15, 2017
Unprompted review
Very efficient service
Very efficient service, easy to use website and competitive pricing. Could not fault this company extremely satisfied with experience.
August 15, 2017
Unprompted review
Fantastic service with quick delivery …
Fantastic service with quick delivery at a very competitive price. Would definitely recomend your company to all my friends who care for their pets.
August 15, 2017
Unprompted review
Thank you for the speedy delivery.
The Hurrta harness and leash arrived safely today in time to take on holiday. Thank you very much for the speedy turnaround. Very much appreciated.
August 15, 2017
Unprompted review
Active Hound -good service
Good service and minor issue with the order sorted quickly. Friendly and efficient
August 15, 2017
Unprompted review
Ordered on the Saturday recieved on the …
Ordered on the Saturday recieved on the Wednesday brilliant service
August 14, 2017
Unprompted review
Excellent service
I ordered a dog flotation device at short notice as I left it too late prior to our holiday to shop for one. I was updated from the time I made the order to the time of arrival. Item arrived within 2 days as specified and was good quality. I was not disappointed. Great company to deal with and quick and professional service.
August 14, 2017
Unprompted review
Brilliant product
Brilliant product - would definitely recommend. Service was great - kept up to date. Quick dispatch and very good follow up.
August 14, 2017
Unprompted review
The lead is beautiful and soft
The lead is beautiful and soft, it arrived quickly. Very happy, Thank you !
Yuan
August 14, 2017
Unprompted review
Would recommend and will use again
August 14, 2017
Unprompted review
Harness
Service as always was amazing. Nothing is too much trouble. I needed a harness as a matter of urgency and it arrived the next day. Brilliant!
August 14, 2017
Unprompted review
Excellent service
Easy to order. Kept informed of delivery status. Delivered on time as notified. Excellent service. Would definitely recommend Active Hound to family and friends.
August 14, 2017
Unprompted review
Harness purchase and exchange
I ordered a harness for my dog having measured and thought o had picked the right size, but it was too small, within 1 week of the original order not only was the return made but the larger sized harness arrived on my door step I couldn't be happier with the service
August 14, 2017
Unprompted review
Excellent service all round
Excellent service all round. Kept notified at all stages with quick delivery. Great prices too.
August 14, 2017
Unprompted review
Great service
Great service. Thank you Tess is thrilled with your service, as am I
August 13, 2017
Unprompted review
Quick and Reliable.
Quick and Reliable.
An easy to navigate website. They have a growing product range, including some items difficult to find elsewhere. Small but competitively priced - with quick delivery and friendly, informative communication throughout the process.
August 12, 2017
Unprompted review
Unfortunately the dog coat was not …
Unfortunately the dog coat was not suitable but the service both on the phone and the prompt refund were first class, hope I can successfully order from you again
August 12, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.