I always had excellent service from Activehound and I'm really sorry they have closed down. I was looking forward to may years supply of Chukkit balls and other treats for my furry friend Alfie.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used this company a few times now. Small business, but still manage to offer competitive prices and unbeatable service. Speedy delivery, well packaged and a free gift thrown in! What's not to l... See more
I've used Active Hound for a while now and always receive my orders quickly. The team are GREAT at answering any questions regarding their services or any of their products, the customer service over... See more
at first was alarmed when Post Office informed me that the article had been delivered. Got in touch withActive Hound who acted immediately. the problem was with the Post Office and article arrived t... See more
Company details
Written by the company
Active Hound was a small, British business based in Devon but is now closed.
Contact info
United Kingdom
- woof@activehound.co.uk
- www.activehound.co.uk
Good service
August 8, 2017
Unprompted review
Amazing!!!
Amazing customer service, personal touch with every order and prices better than most massive retailers!! Would recommend 100% and will definitely be using again!!! Thanks Active Hound!! 🐾
August 8, 2017
Unprompted review
Recommended
Items well packaged and received in good time. Found this company after making fruitless searches to find a source which would deliver to Ireland. They're good and care about Customer Service. I would certainly use them again.
August 8, 2017
Unprompted review
Always excellent!
I've used Active Hound a few times now (every time my dog has lost her last ball) and have always received an excellent service. Delivery times have usually been shorter than expected. Great range of products.
August 7, 2017
Unprompted review
Dog Harness
I've recently ordered a harness for my dog from Active Hounds. Zak was very helpful when there was an issue regarding an exchange with the supplier, however I did receive my item when scheduled. Product is fantastic quality and good customer service. Thank you
August 7, 2017
Unprompted review
Ordered a harness from here lovely …
Ordered a harness from here lovely harness and very pleased with it and delivery was very quick
August 7, 2017
Unprompted review
I ordered what I wanted
I ordered what I wanted, it was delivered with no problems.
August 7, 2017
Unprompted review
Good quality products, great service
Good quality products, quick delivery, excellent customer service.
August 7, 2017
Unprompted review
Outstanding experience
August 3, 2017
Unprompted review
Very helpful Great quality good …
Very helpful Great quality good reliable and fast service
August 3, 2017
Unprompted review
Fast & fabulous service
Fast, efficient, friendly, great product advice and fab service. Cannot rate Active Hound highly enough, defo recommend & will certainly use them again! Thank you!
August 3, 2017
Unprompted review
I always go back to order from Active …
I always go back to order from Active Hound - as all works well and good price too - what more do you want.!.
August 3, 2017
Unprompted review
I had to change the cool vest because …
I had to change the cool vest because too big For my lurcher and everything run smoothly. Good customer service.
August 3, 2017
Unprompted review
Great service yet again
excellent service and product knowledge again from this superb company. these are my "go to guys" for my dogs' needs.
thanks again
August 3, 2017
Unprompted review
A good harness for a Staffordshire Bull Terrier
We were looking for a good quality harness that would suit our staffy. When it arrived you could tell it was well made and the fit was better than previous harnesses we had purchased. We are very happy with this product.
August 3, 2017
Unprompted review
Easy to order from
Easy to order from. Great regular communication and fast delivery.
Would definitely recommend using.
August 3, 2017
Unprompted review
Excellent service and quality goods
Excellent service and quality goods - always very helpful and prompt despatch of orders.
August 2, 2017
Unprompted review
Brilliant company
Brilliant company - excellent quality and excellent service - third time I have bought from them
August 2, 2017
Unprompted review
Happy Collie
Happy Collie
Great communication from the moment you order and even a nice freebie this time.
August 2, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.