We ordered gift box sets, comprising of a branded box containing a branded pen, notebook, powerbank and mug. The service from Chloe was exceptional from start to finish and we were grateful for th... See more
Company replied
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See what reviewers are saying
We ordered branded pens and ducks from AdGiftsOnline to give away at an upcoming trade show, and we're really happy with both the product quality and level of service delivered. The team was real... See more
Absolutely fantastic service. Sarah B and her team were so honest and really helpful in helping us make a decision about what branded products would suit our industry and how it would entice suitable... See more
Company replied
Always great working with AdGifts. Chloe is incredibly helpful and always willing to go above and beyond to deliver what we need for our customers. No complaints, highly recommend!
Company replied
Company details
Information provided by various external sources
AdGiftsOnline is an award-winning specialist of promotional merchandise and corporate gifts. We have been providing bespoke merchandise for over 23 years.
Contact info
Hooters Hall Road, ST5 9QF, Newcastle under Lyme, United Kingdom
- www.adgiftsonline.com
4.9
Excellent
261 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and good products
Very helpful and good products. Thanks for your assistance.
December 1, 2020
Reply from adgiftsonline
Hi Mel
Thank you very much for the review,
Kind regards
Chloe
Great service!
Great service!
They were responsive and delivered products on time and to an excellent standard. Would highly recommend!
November 27, 2020
Reply from adgiftsonline
Hi Alison
Thanks for your review!
Kind regards
Chloe
Fantastic product and service...
Having left it a little late for our advent calendars, Chloe sorted everything out in no time and answered all my questions almost immediately. The design proof came through and looked amazing and we were delighted when the real thing turned up. Some were sent out directly and we have had a great response. Would definitely recommend these guys, great product and great service to match.
November 20, 2020
Reply from adgiftsonline
Hi Loraine
Thanks for the lovely review, really glad you were happy with the product and service.
Kind regards
Chloe
High Quality Awards
It was quick and easy to place an order. Chloe was lovely to deal with, nothing was too much trouble. The awards we ordered were of a high quality, as was the print and presentation box. Everything was well packaged for delivery and received in a timely manner. I will definitely be using them again.
November 13, 2020
Reply from adgiftsonline
Hi Claire
Thanks so much for the kind review, I really appreciate it.
Chloe
Abbay Precision
Had a few issues trying to get the design right in the first instance, probably due to fact manufacturing was in Germany, and sales in UK, but came through fine in the end, and please with end result, and on time as well.
Thanks Chloe for getting this sorted.
November 13, 2020
Reply from adgiftsonline
Hi Ray
Thanks for your kind review. As discussed there was a PDF glitch which was distorting your artwork in between it coming over from our studio in Germany and being sent to you, so I really appreciate your patience whilst we got that sorted.
We look forward to helping you with the advent calendars next year!
Kind regards
Chloe
Reply from adgiftsonline
Thanks Ian! :-) Great to deal with you as always.
Great customer service and…
Great customer service and communication. Product was exactly as described and expected. There was a very slight delay on delivery, otherwise it would have been 5 stars. Would definitely use again.
November 4, 2020
Reply from adgiftsonline
Hi Jeff
I am sorry to hear there was a day's delay on the delivery but really appreciate the kind review. have a great weekend!
Kind regards
Chloe
Excellent service and quality of goods
Excellent service and quality of goods. Really friendly and helpful and nothing is too much bother. Quick delivery.
October 15, 2020
Reply from adgiftsonline
Thank you so much for the kind review, have a great weekend. :) Chloe
EXCELLENT SERVICE
EXCELLENT SERVICE, GOOD QUALITY PRODUCTS, LOVELY COMPANY TO DEAL WITH.
October 15, 2020
Reply from adgiftsonline
Hi Richard
Thanks for the lovely review! Glad you are happy with the service and quality of the items.
Kind regards
Chloe
Very helpful and patient with me as…
Very helpful and patient with me as someone who wasn’t sure what I wanted. Excellent service. My branded clothing was spot on. Thanks.
August 20, 2020
Unprompted review
Reply from adgiftsonline
Hi Roy
Thanks so much for the great review! Glad the clothing is to your satisfaction.
Kind regards
Chloe
Reply from adgiftsonline
Hi Peter
That's brilliant, thanks so much for the review.
Kind regards
Chloe
Absolutely top class service & products…
Absolutely top class service & products as always.
March 23, 2020
Unprompted review
Reply from adgiftsonline
Hi Andy
Thank you so much for the kind review,
Kind regards
Chloe
Always a prompt response and a reliable…
Always a prompt response and a reliable and friendly service.
March 10, 2020
Unprompted review
Reply from adgiftsonline
Hi Trudie
Thanks for your review!
Kind regards
Chloe
Reply from adgiftsonline
Thanks Louis!
Great service
Great service - efficient and friendly and I'm thrilled with the mugs! Thanks
February 22, 2020
Unprompted review
Reply from adgiftsonline
Hi Lucy
Thanks so much for the lovely review!
Kind regards
Chloe
Excellent quality & service
Lovely teddies delivered on time for toddler group.
Quick response from Chloe to my queries via email before ordering.
Great service!
February 21, 2020
Unprompted review
Reply from adgiftsonline
Hi Janet
Thanks for the lovely review - glad you like the teddies!
Kind regards
Chloe
Excellent
Product received punctually and as described. Company very helpful and responded quickly to all communications. Previously I posted a less favourable review in error; it was intended for a different company and I apologise to adgiftsonline.
February 20, 2020
Unprompted review
Reply from adgiftsonline
Hi Penelope
Thank you for your lovely review, and for also rectifying the original review - we really appreciate it :-)
Hopefully work together soon,
Kind regards
Chloe
Great communication from the team
Great communication from the team. I had a tight timecale to stick to and Alex worked tirelessly to adhere to it. Thanks
February 10, 2020
Unprompted review
Reply from adgiftsonline
Hi Dean
Thanks for the review, I have passed your feedback onto Alex also.
Kind regards
Chloe
Reply from adgiftsonline
Thank you! :-)
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