tennis player here, the clothes are average like always, but the shoes last longer than any other brand in the market, specially if you are playing in hard courts.
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See what reviewers are saying
I changed my address on the app and deleted the old one. The order still got placed on an old address and then they clearly say we cant to anything. No willingness to help nothing. Never ever buying a... See more
Rotten customer service. I won a drop on Confirmed App to buy Yeezys and they shipped them to me via T,-Force Logistics who lost of stole them. Adidas would not replace my stolen shoes only offering a... See more
Ridiculously poor customer service. Hours spent on customer chat - they keep telling me they have refunded me, even though it says 'in inspection' on their website. Have now had to go through my bank... See more
Company details
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Contact info
Highway 27 8100, L4H 3N2, Vaughan, Canada
- www.adidas.ca
Adidas will always be #1
Continental80s and all my footy gear. Predators 19.2, socks, shin pads. All bought online. Great stuff
February 8, 2022
Unprompted review
Long time Adidas costumer
Long time Adidas costumer. I've ordered two pair of shoes and they were shipped very fast. They came perfect. No complaints
October 29, 2021
Unprompted review
My experienced with Adidas.ca was a…Disappointment
My experienced with Adidas.ca was a disappointment.
I ordered the wrong size shoes, and according to Adidas.ca policy in certain models, they won't refund or exchange them.
Adidas.ca NEVER AGAIN!
I will continue shopping at AMAZON! Great policy!
Ps: (Fast delivery 5 stars)
March 17, 2021
Unprompted review
Excellent when it comes to exchange…
Excellent when it comes to exchange products online. No need to say about quality
February 9, 2021
Unprompted review
Slow delivery.
Slow delivery.. took 3 weeks to get my item that was basically 2 hours away.
August 4, 2020
Unprompted review
The UPS package they claim was…
The UPS package they claim was delivered was never delivered (we have every angle on camera). They are not responding to email, I have been on the phone trying to get through to customer service for more than an hour.
June 12, 2020
Unprompted review
I have been holding on the phone for 2…
I have been holding on the phone for 2 hours and when i was able to get an agent to talk to me they hung up... I ordered a pair of shoes a month ago and didn't not receive any notice that my order has been canceled. WORST CUSTOMER SERVICE EVER.
June 1, 2020
Unprompted review
I placed an order online
I placed an order online, when I got to the payment to process I received a message saying payment failed entered something wrong so I tried again 2 more times but same thing. I decided to check my account and saw that the payment DID in fact go through ALL 3 TIMES even though the error message said otherwise.
I received 2 email confirmations with different order numbers but I have not received the third confirmation.
Adidas Canada site says we can either phone or chat, well I’ve tried both and couldn’t get a hold of anyone. The chat says their are no reps available and when I phoned in I was on hold for almost 2 hours, why did I wait that long? Well I figured due Covid you all were probably short staffed.
I decided to try adidas.com and I was able to speak with a live person AND chat with a rep but to my disappointment they could not help me because they are Adidas US.
This is my first time purchasing online with Adidas Canada, I was quite excited about this product being on sale but now I am highly disappointed. I just want one product and the other 2 refunded. I do not need 3. I was going to also purchase slides and sneakers but now I absolutely will not!
I checked out reviews and found even before Covid other customers has had issues with your customer service team and some complaints on BBB. If I had know I would never have ordered with you people.
As I mentioned there are currently 3 orders of the same product, received 2 different order numbers. I would like to only receive 1 and the other 2 cancelled! I do not want to have to go though the hassle of returning than waiting who knows how long for a refund!
May 19, 2020
Unprompted review
effy customer service
the online chat customer service reps don't seem to care much and are not very helpful when dealing with problems. The shipping is fine.
April 2, 2020
Unprompted review
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