DFDS Newhaven Dieppe Reviews

A product’s star rating is calculated as the average of all its reviews.


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64.6K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.3

86 ratings

Staff

4.5

84 ratings

Value for money

4.5

88 ratings


All reviews


Rated 5 out of 5 stars

The crossing went well, we were late at Newhaven but the guy at the gate was very flexible. The ferry was quite full and maybe a little "tired" but everything went to plan and there were good views from the decks. We disembarked easily and were in our hotel in Dieppe within 15 minutes.

Quality: 4
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Lovely, a cross channel ferry as they used to be with freshly prepared food and reasonably priced cabins.

Quality: 4
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Nice facilities, comfy recliners and lovely staff

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Perfect day for the crossing to Dieppe , flat sea and sunshine all the way. Sadly no dolphins swimming beside us !

Quality: 4
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Good trip very calm experience.

Quality: 5
Staff: 5
Value for money: 5
Rated 2 out of 5 stars

23:00 ferry delayed 4 hours. Why didn’t DFDS text all passengers warning of delays allowing them to make alter plans to eat and drink: because zero food on site any it had been 32degrees+ all day. Also, on arrival cars were backed up towards the town behind deserted cars and vans. Gridlock. Zero initiative by ferry/port staff.

Quality: 2
Staff: 1
Value for money: 3
Rated 5 out of 5 stars

Staff helpful. Ship clean and comfortable

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

All good so far 3 ferries still to get

Value for money: 4
Rated 5 out of 5 stars

Excellent service, always clean, staff polite & helpful

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

I had a fantastic experience, very welcome by the member staff, I was upgraded to a business cabin, I will definitely use them again.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Great crossing

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

A convenient, cost effective crossing. Nothing occasion we booked a cabin to rest before onward travel in France, the cabin was well prepared , also towels allowed us to freshen up. Unfortunately our was adjacent to cabins with dogs locked up in them during the crossing. There was continuous barking during the crossing as it appeared that the dog owners leave them unattended during the crossing. For us it made our use of the cabin to rest impossible, as cabins close to the animal s quarters are compromised. We feel cheated by paying for our cabin in such close proximity..

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very good everyone helpful. First time on this crossing will definitely use again.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Everything went perfectly

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very good throughout.

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Good and relaxed as few people but a bit cold wherever you were

Quality: 3
Staff: 4
Value for money: 4
Rated 5 out of 5 stars

This is excellent service for the money

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very easy,we left earlier than expected and made good time,would highly recommend

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Just very chilled out I travel a lot on ferry’s and this was excellent The only negative was waiting to long to go down car deck.

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Good crossing as weather was reasonable

Quality: 4
Staff: 4
Value for money: 4