The main thing was the food. chips were like yesterdays dry and shriveled. price was high.
Date of experience:
Quality: 4
Staff: 5
Value for money: 4
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Always friendly, extremely helpful staff for a really relaxing journey.
Date of experience:
Quality: 5
Staff: 5
Value for money: 5
Shame the other ship was out of service because it affected our short trip for family funeral
Quality: 4
Staff: 4
Value for money: 4
All as expected
Quality: 4
Staff: 4
Value for money: 4
Very good service
Quality: 5
Staff: 5
Value for money: 5
Very professional
Quality: 4
Staff: 4
Value for money: 5
Perfect quick professional and clean
Quality: 5
Staff: 5
Value for money: 4
Went smoothly, very good crossing.
Quality: 5
Value for money: 5
No problem booking, friendly staff at Newhaven and Dieppe.
Quality: 4
Staff: 5
Value for money: 5
Great route and good value
Quality: 5
Staff: 5
Value for money: 5
Cabins are really nice to rest in and break up the journey.
Quality: 4
Staff: 3
Value for money: 3
This is a really pleasant alternative to the busy Dover-Calais crossing if you happen to be in the Sussex/Hants area.It's rather like a mini-cruise, and ideal especially for those heading for a holiday destination in Normandy.
Quality: 5
Staff: 5
Value for money: 5
The crossing went well, we were late at Newhaven but the guy at the gate was very flexible. The ferry was quite full and maybe a little "tired" but everything went to plan and there were good views from the decks. We disembarked easily and were in our hotel in Dieppe within 15 minutes.
Quality: 4
Staff: 5
Value for money: 5
Lovely, a cross channel ferry as they used to be with freshly prepared food and reasonably priced cabins.
Quality: 4
Staff: 5
Value for money: 5
Nice facilities, comfy recliners and lovely staff
Quality: 5
Staff: 5
Value for money: 5
Perfect day for the crossing to Dieppe , flat sea and sunshine all the way. Sadly no dolphins swimming beside us !
Quality: 4
Staff: 5
Value for money: 5
Good trip very calm experience.
Quality: 5
Staff: 5
Value for money: 5
23:00 ferry delayed 4 hours. Why didn’t DFDS text all passengers warning of delays allowing them to make alter plans to eat and drink: because zero food on site any it had been 32degrees+ all day. Also, on arrival cars were backed up towards the town behind deserted cars and vans. Gridlock. Zero initiative by ferry/port staff.
Quality: 2
Staff: 1
Value for money: 3
Staff helpful. Ship clean and comfortable
Quality: 5
Staff: 5
Value for money: 5
All good so far 3 ferries still to get
Value for money: 4