AFerry.com Reviews 

64,606
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love how simple it is to navigate the online platform and consistently find competitive prices without encountering any unexpected hidden fees during checkout. Consumers frequently mention that securing travel tickets is remarkably quick and stress-free, making the overall process of organizing holiday trips wonderfully straightforward and efficient. However, some customers also noted that the automated booking system occasionally generated incorrect travel routes or confirmed entirely wrong directions for their ferry crossings. A few other people also felt that trying to make reservation amendments or contacting support teams to update existing travel plans was exceptionally difficult and frustrating.

What people talk about most

Booking process

Customers had positive experiences with booking_process, describing the website as friendly and the process... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast, clear, and very easy to... See more

Price

People report positive experiences with price, often noting that tickets are very competitive and lower... See more

Service

Consumers find service to be positive, highlighting the fast, clear, and effective booking process and... See more

Website

Reviewers mention positive feedback about website, consistently praising it as easy to use and navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall a very good website and gives the best prices for ferry crossings Dover to Calais. They don't charge a service fee, like some of the other comparison sites. I once had to make a change and A F... See more

Rated 4 out of 5 stars

It always works for the booking itself, but adding extras (like the pet lounge on a Calais - Dover ferry was impossible)

Rated 5 out of 5 stars

I liked the fact that there are no hidden fees when booking, you are able to save any quote and go back to it and find it's exactly the same as advertised. The team are genuinely interested in helping... See more

Rated 5 out of 5 stars

We have used AFerry for many years to book our ferries going to France for our holidays towing our caravan. This time we used them for going to Spain. It's so simple to input the car and caravan size... See more



Company details

  1. Ferry Service

Written by the company

AFerry.com is the world's leading ferry platform enabling customers to book ticket with 150 major ferry operators on over 3000 ferry routes worldwide.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

65K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(64,606)

2,886 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid for breakfast but never got it 24 July and now aug

I booked a return ticket for two persons, a car and breakfast. In the meantime I contacted AFerry because I had to change my license mr because of a new car. No problem, it is changed. But: on the ship there was no breakfast! We did pay for it but it was impossible to arrange the breakfast. They assured us on our way back breakfast would be arranged and I was confirmed. But: on our way back AGAIN NO BREAKFAST! It was booked but not paid for by AFerry. So that’s 4 times breakfast fee which o DID pay for!

August 4, 2026
Unprompted review
AFerry.com logo

Reply from AFerry.com

Hello,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how frustrating this must have been, especially after being assured that the issue would be resolved for your return journey.

Please be assured that this matter has been reviewed by our Customer Service team. Our customer service will be responding to you directly via your account to discuss your case further and work towards a resolution.

We sincerely apologise for the inconvenience caused and appreciate your patience while we bring this matter to a close.

Kind regards,

The AFerry Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. We've used A Ferry a couple of times now and had no problems. We usually find the best prices on A Ferry's website

August 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look