AGA Reviews 2,352

After a very painful and prolonged problems with our first AGA Rangemaster, a replacement model was sent out. The team ( Lak and Mark) were first class. Very thorough, friendly and helpful, they rebui... See more

Upon ordering with Tracey from Kendal AGA to taking delivery the whole process was a pleasure! The two delivery men Dwayne and Patrick were Wounderful! Took time to protect the door way in which the A... See more

The guys who so professionally installed our new Aga especially Lak, Mark and Zen. The whole process of removing the old Aga and safely installing the new purchase was completed smoothly without damag... See more

It was a long wait for the product to become available but when the installation day finally arrived the installation went very smoothly. An existing gas range cooker was removed for disposal and the... See more

The Aga was delivered on 12th March and the wok ring was not working. We had to wait until 8th April before the part came and it could be repaired. When the engineer came he pulled the Aga across... See more

Bought AGA woodburn stove 2 and a half years ago. Quite expensive but thought it would be good quality. Little used.Small stainless steel parts failed, obviously a design fault or substandard materia... See more

We are Very happy with Lak and Mark they are a credit to AGA. From the care they took in bringing the cooker into our home. To simple and clear directions that were given regarding the cooker, to the... See more

Moved into a new house with an AGA but no user manual. Couldn’t find the model or serial number either. Called customer services and very kind girl Jackie helped me access the right manual and emailed... See more

Well I have finally managed to get my RAYBURN 345W repair with no help from AGA Living or EURO SAV. I managed to find a very helpful man at COUNTY CHOICE COOKERS who repaired it within 24 hours after... See more

The Aga team (in particular Eddie) were very responsive to teething issues with the door seal and the front handle. Eddie and the Oundle Aga team (Susie and Jen) was very reassuring that any issue... See more

I emailed Aga in August concerning having to change to a smart meter and our concerns over doing so. The response from Dean was incredibly helpful. He replied very quickly and he was clearly wanting... See more

Our 25 year old oil AGA was a very tight fit with the units built either side of it however Lak and Simon were confident and professional, their experience shone through and they soon removed it. H... See more

Excellent experience with removal of old and delivery of new aga. Office were very helpful with quick responses over queries of how to prepare space. Delivery team (Lak and Mark) were very efficien... See more

Today we had our new electric AGA ER7 fitted. Lak and Paul were so professional throughout the installation. Guy from our local Aga shop in Oundle has also been so helpful in recommending the righ... See more

After purchasing my aga Masterchef deluxe 110, the communications from Aga were great. Always informed and advised of an earlier date for delivery which was unexpected and a real positive. In the d... See more

Really positive experience. Lak and Mark kept us informed about their arrival time and kept to it. They were really thoughtful, efficient and obviously highly competent, polite and customer focused.... See more

Koreene was very helpful in arranging the delivery of two oven grid floor shelves.I only requested one for the baking/simmering oven in my recently installed Aga but she wanted to make sure I got the... See more

AGA was bought in the Kendal shop - fantastic experience there! Delivered to our house on the agreed date. Unfortunately, when the AGA was unwrapped, there was a small amount of damage on the ename... See more

Lak and mark were absolutely brilliant. My mum was really nervous about her new rangemaster delivery and install- especially as she is partially sighted. She didnt need to worry- Lak explained everyth... See more

Very happy with my new Heatranger Rayburn. Delivery by Zen and Skip was excellent- good communication and punctual . They clearly knew exactly what they were doing and gave me great confidence . Thank... See more

The whole experience has been fantastic. Roger, Linda and the Aga Kidderminster team have been so helpful, and the cooking demonstrations in the shop were invaluable for helping make our decision.... See more

What a brilliant team Simon and Paul are. They rang the previous day to check everything was ready for the delivery of our new Aga oven and the removal of the previous range. They arrived on time... See more

Everything was brilliant from start too finish The ladies in the office were brilliant. The logistics were excellent. Was sent a video with all the things that was needed too be done n was su... See more

We bought a new Aga gas fire which carried a warranty. After being fitted by an experienced gas engineer we had issues with it straight away with a valve sticking on not igniting. We contacted Aga... See more

Had a replacement oven due to previous one being faulty. Lak and Mark were on time friendly and courteous. Replaced the oven quickly and Lak added a couple of metal plates underneath the oven to make... See more

We recently purchased an AGA R3 and the experience from start to finish was genuinely excellent. The team at Diss Iron Works were professional, knowledgeable and very easy to deal with. The sales... See more

Had my Aga Rangemaster Masterchef installed today so early days. Longer than anticipated wait for a delivery date but they kept me informed and I’m delighted with it so far. Have to say the delivery a... See more

After 23 years the ‘Aga’ sign on the front of our Aga melted on the face probably because we were hanging damp clothes over the front to dry. I messaged Aga and Alex got straight back to sort the issu... See more

Top class customer service! Our new rangemaster was to be delivered 23rd Dec but unfortunately it had been delayed in manufacturing. The team were fantastic they gave me a call let me know and sorted... See more

I spent over 8K on a new aga, when it was delivered the fitters were first class. However there was a fault on a switch and the fitters reported it to aga service dept,a few days later i got a call fr... See more

Faultless delivery, installation of new range cooker and removal of old one. Lak and Mark were absolute professionals, fast and took care to not make any mess despite the tight space. 5 stars! Thank... See more

Lak and Mark were thoughtful and polite and took great care of the installation of our new Aga, removing all packaging very carefully. They could not have been more helpful in showing us how to use th... See more

Despite asking again and again to board the limestone patio the workmen decided to drag the pallet truck across and ended up breaking and damaging 6 paving slabs. Damage that was totally avoidab... See more

Lak and Mark delivered our replacement cooker with minimal fuss and Lak gave good tips. He in particular has restored our faith in rangemaster. We love our falcon range it cooks like a dream.

Unfortunately both of my recent orders were sent out without my full address on and I received two letters from Parcelforce asking for my full address to enable them to be delivered. You left off the... See more

I called up for some pre sales info and was met over the phone by Alex, she was polite and eager to help offering advice and contacts for certain retailers and let me know about a trade in deal going... See more

Their offer of ‘lifetime warranty’ on their cast iron cookware is a huge attraction to purchase, until you put that promise into practise. My claim was dismissed. My advice; stick with Le Creuset.

From my first contact with customer services regarding an area on my top plate lid which had lost some of the enamel, I felt that Aga would sort it out for me. I have had regular calls with updates on... See more

Requested several colour samples for a replacement Rayburn ,one colour sample was out of stock but all were delivered within a week . First class service ! The only problem is which colour to choose... See more

Original delivery date 20March 2026 changed due to manufacturing delays with revised date 10April. 2 days before delivery date and following conversation with installer had to contact AGA and told i... See more

There was a 2 week delay in delivery of the Extractor Hood and Aga was unable to install the Rangemaster causing extra cost as I had to pay the fitters for installation. After saying that I absolutel... See more

What started off as a standard trade enquiry for a part, a control thermostat, it turned into a right mess. How difficult is it for you to understand what I need, what appliance I’m working on and th... See more

Lack and Mark the fitters for our Aga were quick, efficient and knowledgeable about fitting our Aga and moving it to our new house one year after the initial installation. It’s a fabulous addition to... See more

Lak and Mark arrived this morning just after 7am as planned. Aga was removed from my property with care and precision. The pair worked well together and were very polite and conscientious. We would lo... See more

I have dreamt of having an Aga for many years. I am delighted with my Blush R3. Absolutely beautiful. The service from Aga was brilliant. Lak and Mark who delivered the Aga added to the occasion. Frie... See more

Old Aga taken out by Lak and Mark last Friday. Great communications and quick efficient job. A credit to the Company Good advice re installation requirements from the new one so guess who I am requ... See more

We received our cooker almost a year ago. Due to unresolved faults, which affected our confidence in that particular cooker, the cooker was exchanged in January 2026. The replacement cooker so... See more

Aga installation was exceptional. Lak and Mark went above and beyond with difficult access issues. A truly professional and experienced team. Thank you so much. Linda and Chris.

I was very impressed with Alex G who was charming, helpful and followed up very quickly. 5/5 rating Very unimpressed with stock levels and the lead time to get parts delivered as well as clarity on... See more

Great service and advice from Lak & Mark in the removal of our old Esse cooker. Looking forward to seeing them again for our new Aga!

The process from start to finish was very agreeable. Mark and Lak the installers were very helpful, knowledgeable, polite and friendly. Lak showed us how to use the aga and explained everything bef... See more