AGeek Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and friendly, offering helpful advice and efficient service. Many people highlight the exceptional service, noting quick problem resolution, clear communication, and fair pricing. Reviewers appreciate the transparency and the stress-free experience provided by the team. The company is highly recommended for its technical support and ability to handle various issues, from video transfers to computer repairs. However, some customers noted that while the service is excellent, it might not always be the cheapest option, though they feel the quality justifies the cost.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, helpful, and knowledgeable.... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency, knowledge, and... See more

Product

Customers had ambiguous experiences with products, with some reporting positive outcomes like old video tapes... See more

Price

Customers consistently note positive experiences with price, often finding it to be fair and clearly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a large number of old Hi8 camcorder video tapes transferred onto an external hard drive. This business was very professional and knowledgeable from the start. Because of the large numbe... See more

Rated 5 out of 5 stars

Friendly kind people and very helpful and fast service. Very transparent service will discuss your IT problems with you and tell you how they are going to fix it. Excellent communication throughout th... See more

Rated 5 out of 5 stars

I took my computer in yesterday as it had stopped working, and the team provided a free diagnostic check. Unfortunately, my computer has died, but Nathan gave me advice about the spec I needed to buy... See more

Rated 5 out of 5 stars

I submitted a request for help on the aGeek website, and someone contacted me the same day to arrange an appointment for me to bring my phone and external hard drive in. The following day, I left my d... See more


Company details

  1. Electronics Repair Shop

Written by the company

We are an IT , Electronics & Mobile Phone Retailer & Repairer. We will sort your PC, Laptop, Macbook, iMac, Data, Managed Service Provider needs and much more. We fix electronics down to PCB board level.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(177)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

I was blown away by the fantastic service I received. I took in some sentimental christmas decorations to be repaired. ageek took very good care of them and returned them fully working. Their service was friendly and they kept me upto date with the progress. Would certainly use their services again. Thank you ageek

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

I spilt coffee on the keyboard of my laptop

I spilt coffee on the keyboard of my laptop which i'd had for nine years, and I bought it reconditioned so it would have been older than that.
This resulted in it not working at all. I took it into the aGeek shop in Chesterfield, explained what had happened and left it with Nathan and Bryn for them to take apart and diagnose the problem, and decide if it was worth fixing. They kept me informed and explained that it was unable to produce any display due to a burnt line on the display cable. They advised me of my options and basically because the laptop was old with no guarantee that a chemical cleaning treatment would bring it back to life, I decided to replace it. I shopped around, then ran this info by Nathan who advised me on the real suitability of each laptop I was interested in, and pointed out issues with each one that I hadn't considered. This info was given free of charge and really helped me to buy the most suitable laptop for my needs and budget. He then set up my new laptop and transferred all the data that could be saved from my old laptop onto my new one.
He didn't charge me any extra, only the initial £49.99 payment to take the laptop apart and diagnose the probem(s).
I now have a reconditioned laptop that i'm happy with and would definitely use aGeek's services again for any computer or mobile phone problems.
I'm very happy with the service I received.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

These guys s Bryn and Nathan are totally amazing

These guys s Bryn and Nathan are absolutely amazing. I went to Geek this morning in a crisis moment. They both came together and immediately sorted my problem. What would have taken me days to sort was resolved in minutes. Life savers.

I went back to the shop near closing time, their motivation was just to make sure my computer was working before I left, even though it was after closing time.

Sometimes at the end of the day, workers can be grunty and standoffish. They were smiling, joking and laughing all the way. I am totally impressed and appreciate the technical support provided. It was worth every penny.

Would definitely use Geek again and refer them to anyone who needs technical support.

Well impressed 👏

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Renewing a mobile phone …

My first introduction to technology was putting 4 old pennies in a telephone box. The IT revolution has brought enormous advantages and challenges for people of my age. Geeks are incredibly good at helping through those challenges

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, had a poorly laptop needing a new battery, fortunately they had one in stock and we were on our way in under an hour

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

New MacBook screen

I needed a new screen for my Mac book after I trapped the charging cable when I closed it up (not a good idea). I was given a price for an apple part ( mortgage needed) and a price or a non branded part (not such a big mortgage). The repair was carried out within the week. I’m well pleased with the repair.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Always very helpful and courteous, giving sound advice and great service.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Broken iPad

Broken iPad. Staff just brilliant! So knowledgeable. Spelled out all the options. Decided to buy a refurbished iPad as an interim measure. Delivered very quickly and working perfectly. Thankyou Geeks!

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great help

The service from everyone at AGeek is amazing. Everyone’s happy to help however the can be that repairing technology or giving tips and help in regards to learning about PCs and everything in between.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

My phone was looping whilst on holiday so I took it to AGeek on my return. From start to finish, Mark, Nathan and Bryn were brilliant. Their customer service was excellent and I was kept informed at every stage. A very professional and personable service and I was very pleased with how the team handled the issue. I wouldn't hesitate to go back if ever needed. Thanks so much for taking the stress out of the situation too!

August 16, 2025
Unprompted review

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