AGeek Reviews 

178
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, who are described as friendly, helpful, and transparent in their communication. Many people highlight the excellent and efficient service, often noting quick repairs, fast turnaround times, and clear explanations of processes and options. Reviewers also appreciate the fair and transparent pricing, often feeling that the service provided is well worth the cost. Many consumers trust the company for their technical needs, appreciating the helpful advice and the peace of mind provided by their reliable service.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and helpfulness.... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, kind, and very... See more

Product

People report ambiguous experiences with products, with some customers praising services that extend the life... See more

Price

Customers had positive experiences with price, often finding it fair and clearly communicated from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a large number of old Hi8 camcorder video tapes transferred onto an external hard drive. This business was very professional and knowledgeable from the start. Because of the large numbe... See more

Rated 5 out of 5 stars

Friendly kind people and very helpful and fast service. Very transparent service will discuss your IT problems with you and tell you how they are going to fix it. Excellent communication throughout th... See more

Rated 5 out of 5 stars

I took my computer in yesterday as it had stopped working, and the team provided a free diagnostic check. Unfortunately, my computer has died, but Nathan gave me advice about the spec I needed to buy... See more

Rated 5 out of 5 stars

These guys s Bryn and Nathan are absolutely amazing. I went to Geek this morning in a crisis moment. They both came together and immediately sorted my problem. What would have taken me day... See more


Company details

  1. Electronics Repair Shop

Written by the company

We are an IT , Electronics & Mobile Phone Retailer & Repairer. We will sort your PC, Laptop, Macbook, iMac, Data, Managed Service Provider needs and much more. We fix electronics down to PCB board level.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(178)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

The staff was very informative and know their stuff friendly and very quick and efficient. I had stick drift on my ps5 controller i enquired by email and got a phone call which got it booked in the afternoon and returned to me the morning after. Very quick and pleased with the work and price

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great service, they replaced the keyboard on my 6 year old HP Envy and it now works as good as new. Full health check carried out as part of the service and I'm happy with everything. Great friendly service by people who know what they're doing.
Highly Recommended.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Honest, reliable and efficient!

The boys are really thorough and efficient and keep me informed throughout the time my mobile was at the shop .. I have called in with various problems in the past, iPad, mobile etc., and they've always been brilliant .. wouldn't go anywhere else with my technical problems!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . New screen and battery on my I phone and works perfectly now . Full explanation re battery integration . Fixed on the day , very fair price .. Would have no hesitation in recommending

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement IPhone

Replaced my husbands phone with a re conditioned one after 2 dunks in seawater. Fair prices and extremely helpful for non techi people!! Thanks will definitely recommend.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service, as is normal reading other reviews. Went in with what I thought was a cracked phone screen, turns out my screen protector did it's job when I dropped the phone, and it was the protector cracked! Fitted a new gel screen protector, and on my way in a few minutes, saved money, time, and anxiety! Many thanks.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Re-mastering of old tape recordings

Mark did an excellent job of re-mastering an old tape recording I had of a rock group I know. Another firm were rubbish at it but Mark did the job properly and even impressed 'Wraggy' the guitarist of the group who likes it over the original mix. Good work done and friendly shop staff as well

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted top service.

Trusted top service.
I have used aGeek several times now and completely trust them with my computer (MacBook) and my data.
They are professional, open about cost and time re work done and I know they will only do the work that is needed.
A great little company, would highly recommend.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

New Gaming PC

Hi I have just picked up my new gaming PC from Ageek. Bought a new PC due to low FPS during game play. AGeek was accommodating to my spec request and even suggested some components to make it better. Nathan and Bryn was only happy to oblige. Totally impressed on the quick build and turn around and I was playing my game in no time once I have setup the PC. No hassle and no issues!! I have the BeQuite Case and was very impressed with the (No Noise!!) coming from the cooling fans!!! Thank you guys for a very pleasant experience and quick turn around. I am more than impressed. Thank you again as my game play difference in playing Gray Zone Warfare has been AMAZING!!!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Helpful, friendly and approachable. Easy to contact by phone or message. Very reassuring; they took time to listen and solved my tech problem quickly. Highly recommend.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Such helpful service from Nathan today

Such helpful service from Nathan today.
My cats had stepped on the screen magnifier on my chromebook and I'd absolutely no clue how to fix it !!
Nathan did it in less than a minute at no charge
Throughly recommend this great INDEPENDANT company

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Bryn you are a godsend.

Bryn you are a godsend.
came into store today to buy a full new custom pc, i spent 2 hours speaking to bryn he went through everything i could ever need to know with me. his knowledge is endless. as a noob to pc builds. he enlightened me on every subject, and no amount of questions was too much hassle.

i ended up spending £2900* on my new pc. bryn made sure i was getting everything i wanted the way i wanted it! i really cannot thank you enough you are great!

Exlen technologies was horrible to me in the past, spoke down to me and were very condescending, i went with geek and dont regret it

Love all you guys keep it up!!!!!!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Thorough Work and Great Service

Thorough work and great service. I will be returning should I need any other electrical repairs, and I would recommend to anyone. Thank you for repairing my iPhone.

January 4, 2025
Unprompted review

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