Airfrance Reviews 

Booking a flight from Seattle to Tbilisi, Republic of Georgia online
It was easy to navigate the site, and all the functions, such as adding leg room and extra luggage worked well. Not only AirFrance had the best route and connections, the shortest flight, and reasonable fare with a no-fee change, AirFrance had one of the best online sites.

Very smooth transaction, even with all the data required for an international flight.

Air France provided an excellent and effective process for booking my flight as I desired. It proved to be relatively easy to use and provided all the necessary
instructions in a timely and meaningfully way. I definitely recommend it and will use it for my future bookings.

I bought my ticket online but my $50 credit was rejected. W5YBA2 It was a birthday credit from AF. BDUSDECPIR is the code. Will you credit the $50? Thanks

I called because I had a problem filling a form and the person that answered was pleasant, and genuinely wanted to help me and did not rush me

Very clear Web , easy to use answer all my questions

I made a reservation, my credit card was charged, I got my booking code, S8G6BO, and my reservation was confirmed.
The next day, I couldn't find my reservation on the Air France site. The service telephone number kept disconnecting me because of "Call Volume." Through a chat, I was informed that my reservation was cancelled, with no explanation.
I had to make a new reservation, but my fare was no longer available, and I had to pay $300 more! I couldn't get the days I wanted, either.
This is the first time this has happened to me with Air France. I expect, at the very least, an apology.
An Airline concerned with its reputation would reimburse me the difference in ticket price.

The site is well designed making the booking process friendly and easy.

I could easily navigate on their website and have a help offer at reach if I needed on the same screen. Bravo!
The fact I didn’t have to rush was also appreciable. Merci.

Terrible site. The flight I wanted couldn’t be booked. Kept getting an error when I tried multiple times to book it. The flight I ended up booking had a totally different point/cost when I actually went to book it. Customer service is unreachable.

Very easy and quick reservation using points.

As usual AF continues to exceed expectations in the flight booking arena.

I want to choose my seats early but could not do so. All rest is fine on line.

Impossible to get a person on the phone.

I called multiple times, waited on hold for an hour, and then the phone system said "we won't be able to help you" and hung up.

There's no text or chat option, and there's no "give us your phone number and we'll call you back" option.

They claim to offer Facebook Messenger, and messages there also go unanswered.

Very disappointing customer service from Air France.

Easy to navigate and understand. Highly recommend using this company.

Awesome. Fast and easy to follow.

The website was accurate and convenient to use. I was able to find suitable flight options across a variety of dates.

We have travel all over Europe and use all the major carriers, once we travels with Air France,we stopped looking ,is our to go place before anyone, keep prices very competitice and is very friendly.
Kudos
Keep the good work!