Short Let Replenishment Reviews 

66
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

If it was possible to say 0 stars I would. Their service is appalling. I have had customers walk out and demand refunds because their cleaning is so bad. When you show them photos of how their clean... See more

Rated 5 out of 5 stars

I just want to say how impressed I am with the prompt and no hassle approach to customer service these guys have! I have a WhatsApp group with them and there’s always and operative on hand to deal... See more

Rated 1 out of 5 stars

The communications were good but the quality and cleanliness of the laundry rental products was like a bad joke! When the initial delivery arrived we thought we'd been sent a bag of dirty laundry inst... See more

Rated 5 out of 5 stars

I haven't needed anyone else to help Me run my holiday let in London- they always try and help me out when I get stuck for last minute cleaning and changeover and are always available when I need the... See more

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2.8

Average

TrustScore 3 out of 5

66 reviews

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2.8

All reviews

(66)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended company.

I've now used Airlinen on numerous occasions and cannot fault the service I have received. Easy from booking to delivery of services.
I certainly will continue to use and work recommend to anyone.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Best cleaning company in London

Booked a deep cleaning with Airlinen after hearing good things about them for quite some time from other friends who do Airbnb. The cleaning was super thorough and great value for the price. In addition I was able to organise the whole thing remotely and have the cleaner collect the keys from my local KeyNest store while I wasn't there. They even sent me the pictures when it was done - will definitely use them again. Much better than the others I tried before!

September 21, 2020
Unprompted review

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