Airnsquare Reviews 

305
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more

Rated 5 out of 5 stars

Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more

Rated 5 out of 5 stars

There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more

Rated 5 out of 5 stars

My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more

Company details

Information provided by various external sources

We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly

Honestly, I had my doubts. I was very sceptical. But, they got our money. I'm very surprised and impressed. Thank you for helping us.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

really great!

I recommend everyone who’s had a delayed flight or maybe any other issue with airlines to use AirnSquare! I got 300 € back for a delayed flight. Totally worth it!

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Smooth, painless and professional.

I gave up on my compensation months ago but Airnsquare did not. Despite the pandemic, rumors of bankrupcy, bailouts & general calamity, the airline suddenly paid up. Very impressed, Airnsquare.

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

First class all the way

First class all the way. Sitting in the airport waiting for a new flight to Spain as original flight a day earlier cancelled for reasons we still do not know. We were approached by Airnsquare staff who offered to help with remuneration. We lost 2 days of travel, but were entirely reimbursed for our roundtrip flight. All done via email. Four of our group of 6 were reimbursed with little delay, but again for unknown reasons we were denied. Airnsquare came forth once again, resubmitting our claim, and full payment was received. They are first class all the way.

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

Full refund

My flight to barcelona was delayed 2 days. When I spoke with the airline personally they declined to compensate me in anyway. Airnsquare worked with the airline on my behalf and got a refund for my full round trip flight. It took about 8 months but the money was deposited right into my checking account. They were easy to work with, responded to my emails, and got the job done. Really grateful for their help!

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

I’m so so great full for Airnsquare

I’m so so great full for Airnsquare,
Best personal so professional and they answer fast.
They gave me the help I need and Moore.
Long story short.
We missed our flight because of some trouble with the airline. And the same airline lost our luggage’s so in our vacation we got our things on the 4th day of the vacation.
The air company didn’t want to pay for our lost bags. But Airnsquare helped us to get paid for the things we needed to buy. And above that they even helped us to get paid for the missed flight.
I have forgotten about it and then me and my wife get an e mail about payment.
Thank you thank you thank you Airnsquare.
Everyone at my work knows about you. Thank you

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

The service has been excelent

The service has been excelent. We have provided information and they have been working without disturbing us.
They have kept informed accordingly
Great

March 19, 2020
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Enric,

Thank you for the kind words.

It was our pleasure to assist you.

Rated 5 out of 5 stars

We were Skeptical but now are true believers in Airnsquare

We were skeptical when someone from Airnsquare approached us during a long delay at the airport about a delay compensation that we might be entitled to. We did a quick internet search and saw nothing but glowing reviews. So we thought why not we have nothing to lose. After speaking with the representative from Airnsquare we signed up. Within minutes we got an email confirmation from them. It took approx 6 months from start to finish. Airnsquare not only did all of the work, they kept us updated regularly. I wish ALL companies were as proficient as Airnsquare! I highly recommend them!!

March 19, 2020
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Paul,

Thank you for the kind words.

It was our pleasure to assist you.

Rated 4 out of 5 stars

Great service!

Took a long time (9 months) but I am very satisfied with service and results. Will definitely use Airnsquere again! 👍

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service.

I particularly appreciate the support of Fredrik at Airnsquare in getting a refund for me from Alitalia. He very carefully evaluated my travel troubles and asked for all the necessary documentation. He was both persistent with Alitalia, and a very prompt and reliable communicator to me. I can't say enough good about the customer service he delivered.

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, don't hesitate to contact them!

I would have been suspicious of this company, if it was not that I read about it in the Boston Globe. I had been delayed for over 9 hours on a flight to Belgium, but it was more than 6 months before I learned about Airnsquare. I contacted them anyway. They were very responsive and told me they could still make a claim. After that everything went exactly as advertised. Filled out their online forms, telling the story. Today, about 2 months later, I received $460 in my bank account. I will let all my friends know about them.

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed & satisfied!

Did not think this was real, but after 2 months I received my money, and more than I expected!! Customer service was very fast and helpful as well.

December 22, 2019
Unprompted review

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