Airportag Reviews 

285
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven... See more

Rated 1 out of 5 stars

Awful delivery service. Ordered weeks ago and still don’t have an estimated delivery date. What are you charging me $14.90 delivery charge for exactly, carrier pigeon food?

Company replied

Rated 5 out of 5 stars

These are high quality, durable tee-shirts with strong, clear image application that will stand up for a long time with careful and proper care while wearing and laundering. The person who received th... See more

Company replied

Rated 5 out of 5 stars

I have ordered several different products from Airportag and each time have been very happy with the service and the products. I have just received 4 mini packing bags for an upcoming family trip and... See more

Company details

  1. Gift Shop

Written by the company

The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

285 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(285)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Soaring Comfort and Stylish Travel Gear

Soaring Comfort and Stylish Travel Gear
I recently purchased a new t-shirt from Airport Tag, and I'm absolutely blown away! The fabric is unbelievably soft, making it the perfect travel companion. The fit is spot-on, and the clever phrase "flying as my second favorite f word" is both humorous and relatable.

I can't wait to rock this shirt on my upcoming trip to the Cap Cana in the Dominican Republic in March.

Airport Tag consistently delivers high-quality, stylish, and comfortable travel gear. Their attention to detail and commitment to customer satisfaction is evident in every product. I highly recommend checking out their collection for your next adventure!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Love Airportag!

Love Airportag! Surprised at some poor reviews. My experience was very positive. Our son is in training to be a commercial pilot and have ordered and received great gifts from this company. Love the products - they are fun gifts, quality items and have not had a problem with shipping. Would highly recommend!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products

I have ordered several items over the years from Airportag. I've always received fast shipping and great products from them. The designs are fun and make the perfect gifts for aviation enthusiasts.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible customer service and high…

Incredible customer service and high quality product! We had shipping issues, and Airportag was very responsive and corrected the problem immediately. My sister travels a lot for her work and I know she's going to love this tag for her luggage. Looking forward to giving it to her this Christmas!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fun and catchy

The most fun conversation starter of my travels! Everyone comments on the HELLO bag tag. It’s an addition to a great trip no matter why or where you go

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Quality - Poor Business Practices

I purchased a luggage tag from Airportag.com a few weeks prior to a really big vacation I was planning. I got the tags I ordered and I initially loved them, until I actually used one on a checked bag with my airline. After just one use it was torn up and damaged. I just reported the problem (with a photo) and explained how disappointed I was. The response I got: I'm SO sorry, but we are unable to refund or replace the item for you....BUT we will offer you a 50% off coupon to buy a new one. COME ON! They also went on to say they've changed the material they use so they will now not get damaged, basically telling me the materials they used for the one I got was inferior and sub-standard, so they changed it. I just think this is really poor business. I'll never shop here again. They can keep their coupon.

October 7, 2024
Unprompted review
Airportag logo

Reply from Airportag

Hello Larry! We appreciate your feedback. At this time, we understand that our form of compensation was not satisfactory to you. As you received your tag in good condition, and a third party has broken it, I am afraid we cannot refund you for this or replace your tag. Thank you for understanding.

Rated 1 out of 5 stars

Overpriced and poor quality

Overpriced and poor quality. I was very disappointed with the t-shirts I bought. They are very thin and cheap feeling material; one t-shirt has torn at the seam after the first time wearing it (fit is fine) and the print quality is fairly shoddy. Another example of a social media company that's excellent at advertising and looking like they have great products but they really are not.

July 24, 2024
Unprompted review
Airportag logo

Reply from Airportag

Hello Paul! I'm very sorry about your experience with us! It doesn't sound like our product standard. We want to send you a free replacement for the torn T-shirt. Can you email us with your order number? Our email address is hello@airportag.com. We'll be happy to assist you.

Rated 5 out of 5 stars

Great site for the travel enthusiasts

Great site for the travel enthusiasts. I order, I pay, I receive without any hassle or delay. Love my acrylic heavy duty luggage tags that can be customized. With the cable wire fasteners I’m assured they can handle a heavy toss from your airline baggage handler.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great t-shirt

Fast service. Great product. Fast delivery
I love my t-shirt. I know people will ask where I got it.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

I love my new luggage tags

I love my new luggage tags. They are sturdy, and so cute. I also had the pleasure of working with one of your customer service people when I thought my package was delayed (USPS issue, not airportag). Yasmim was very helpful and my package was only slightly delayed by the post office.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Wow!

When I ordered these I thought they were the size of a cosmetic bag. Boy was i wrong! They are huge and you can put SO much in them! I xant wait to use them next week

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product

I bought the boarding pass mug and I proper love it. It's a great reminder of a great holiday. The product is is well made and of good quality.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch products!

My top gifts have come from Airport tag! Every person that has received gifts from here has LOVED them. I love the quality, design, the personalization, creativity, customer service follow-up— in short, I come here to gift to special people and love it! Only wish shipping was free :) but for the joy it has brought, I’d do it anyway.

May 22, 2024
Unprompted review

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