Airportag Reviews 

285
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven... See more

Company replied

Rated 1 out of 5 stars

Awful delivery service. Ordered weeks ago and still don’t have an estimated delivery date. What are you charging me $14.90 delivery charge for exactly, carrier pigeon food?

Company replied

Rated 5 out of 5 stars

These are high quality, durable tee-shirts with strong, clear image application that will stand up for a long time with careful and proper care while wearing and laundering. The person who received th... See more

Company replied

Rated 5 out of 5 stars

I have ordered several different products from Airportag and each time have been very happy with the service and the products. I have just received 4 mini packing bags for an upcoming family trip and... See more

Company details

  1. Gift Shop

Written by the company

The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

285 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(285)

21 reviews in the last 12 months

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Rated 2 out of 5 stars

Very poor quality and disappointing - don’t order anything from here

Very poor quality, all cheap stuff from China. Wanted to cry when I opened it and saw the quality. Even packaging is crap.
On top of it, had to wait 1.5 month to get first deliveries (all comes one by one) and half of it still hasn’t arrived. Had to pay extra on each delivery (appr. 10 dollars/package).

At least online customer service is responsive, but other than that I would never recommend. Will send it all back once all will arrive - at my expense, ofc.

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

Rip off company

Rip off company, you'll get half your order at best. Terrible customer service and no phone number to contact them. I've been waiting for nearly two months and they just use repeated stall tactics.

October 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great!

Great tag-Makes my bag a super snazzy stand out among the masses :)
Prompt shipping as well!

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

I’ve purchased 3 items one month ago, since then nothing, absolutely nothing, no shipping, no tracking, no answer to my emails, no news from the live chat. I think the good reviews here are fake. Disgusting way to loose your money

November 2, 2022
Unprompted review
Rated 1 out of 5 stars

Waiting.

Waiting. Waiting. Waiting.
Order glitch. Oh, we found it, and it's in production.
Oh, your photos aren't good.
Oh, those were someone else's photos. Your products have been produced.
Oh, it's on the way and soon we'll send you a tracking number.
Waiting. Waiting. Waiting.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

I'M A FLT ATTENDANT & LOVE…

I'M A FLT ATTENDANT & LOVE AIRPORTAG.COM FOR THE BEST GIFTS!! NEVER DISAPPOINTED & HAVE BOUGHT SEVERAL PERSONALIZED BAG TAGS, KEY CHAINS, POUCHES, COASTERS ETC!!!

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome stuff from awesome people!

What a great company to business with. The products are high quality and one of a kind. My order did have two small issues but I reached out to customer service and they sorted them right out. Very impressed with the personal attention from the customer service department.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Airportag products give a 'lift' to jaded travelers

Recently I purchased an Airportag cover for my passport and also an identification tag for luggage. As a frequent traveler, I have seen a lot of travel products and find most to be unimpressive, so am rarely tempted to buy any of them. By contrast, Airportag products are cleverly designed, colorful, useful, and sturdy. I would highly recommend them for anyone who wants to get a smile out of their travel experience.

September 11, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Jeanne!

Thanks for the review and the kind words. :)

Best regards,
Airportag team

Rated 5 out of 5 stars

Cool and Unique

This is such a cool and unique item. It seems very solid and durable. The printing is good quality. They had so many fun options. I am very pleased with my choice.

August 30, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Derek!

Thanks for your review!

We are glad to know you like our products. :)

Best regards,
Allan

Rated 5 out of 5 stars

That’s it!!

Thank you! Never knew you existed until I saw a post on Facebook. Have purchased 2 unique items for family birthdays now. Just the ‘right’ thing that I could not have found around here. Didn’t know I wanted it until I saw it. Now- 2 perfect choices for 2 perfect people. Thank you! lol

August 8, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Amy!

Thank you for your review.

We are glad you have found us. :)

We hope you find more things you like in our store. ;)

Best regards,
Airportag team

Rated 5 out of 5 stars

Excellent finish

Excellent finish
Very nice materials, looks and fell very sturdy it will protect my documents very well, the design is very nice just what I was looking for!

August 3, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Enzo,

We appreciate your review. It is good to know you liked your order.

Best regards,
Allan

Rated 5 out of 5 stars

Excellent Source For Aviation-themed Travel Gear!

I very much like Airportag and buy lots of stuff from them. The items are of high quality, and I very much like the the aviation-oriented design. I have mainly phone cases, watchbands, luggage tags, and pouches. All four types of products are satisfying and well-built. I particularly like the "tough" line of cases with the additional rubber liner.

July 25, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Stuart,

We appreciate your review!

It makes us glad to share our aviation passion.

You are a valuable customer, and we love having you in our online store. :)

Best regards,
Airportag team.

Rated 5 out of 5 stars

iPhone Accessories

I bought few products like iPhone passport cover, boarding pass iwatch strap & airport-one wireless iPhone charger, it’s all so stylish ‘ I love it, more than I like it, my friends envy on my purchased items…👍👍

July 21, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Rao,

Thanks for your review!

You are a value customer to us and we love to have you on board. :)

Best regards,
Airportag team

Rated 5 out of 5 stars

Got my Taiwan Passport Cover!

Order No. 164978

Good quality, sturdy and well packaged.
I will buy again.

Many thanks.

July 14, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi Mark,

We always strive to provide an optimal service to our clients, and it makes us happy to know we were up to your expectation.

Best regards,
Allan

Rated 1 out of 5 stars

TOTALLY DISAPPOINTING!!!!!

* HORRIBLE CUSTOMER SERVICE **

Poor quality items. Unprofessional customer service. Ordered and paid for three item and received no shipping update for two weeks. Emailed for status only to be told a "glitch" in the system didn't process my order but they DID manage to charge my CC. Printing on pouches is poor quality and blurry and rep said she checked with warehouse and they stated it met its "standards." Additionally, numerous loose strings impeding the zippers on 3 of the 4 bags and had to cut them off just to close the pouches.

Offered me a $5 gift card - no refund - and left with no choice but to use on yet another purchase; a glasses case that will not zip closed with only two glasses cases in it despite buying the second largest pouch available. No size references or images on the website to help determine which size pouch would work best.

After several back and forth emails, was able to get on a call with a rep that advised she agreed with my frustration and offered to replace all four pouches. Then she follows up two days later RESCINDING that offer and telling me I have to pay to return the items at MY cost for a refund. What a joke of a company!!

One and done customer here, buyer beware. Buy anywhere else but here.

July 12, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi David,

We are sorry you didn't like our product.

Please note that the bag's specification as per the material and size of it can be verified on the product page.

Also, note that you have not received a deffective item, so if we send you a replacement, you might not like it either, so we are offering you a refund for the items. But in order to proceed with the refund process, we need the items to be sent back to us.

Best regards!

Rated 5 out of 5 stars

I ordered the Pan Am tags because I…

I ordered the Pan Am tags because I used to work for this company. Allan was most helpful in suggestions and I cannot say enough good things. The items are very sturdy and will withstand baggage claim!

July 6, 2022
Unprompted review
Airportag logo

Reply from Airportag

Hi there!
We appreciate your review. It is our goal always provide the best experience for our customer, and we are glad we you liked your tag.

We will be waiting to hear from you again. :)

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