Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven... See more
Company replied
Awful delivery service. Ordered weeks ago and still don’t have an estimated delivery date. What are you charging me $14.90 delivery charge for exactly, carrier pigeon food?
Company replied
These are high quality, durable tee-shirts with strong, clear image application that will stand up for a long time with careful and proper care while wearing and laundering. The person who received th... See more
Company replied
I have ordered several different products from Airportag and each time have been very happy with the service and the products. I have just received 4 mini packing bags for an upcoming family trip and... See more
The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.
North Dixie Highway 1700, 33432, Boca Raton, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very poor quality, all cheap stuff from China. Wanted to cry when I opened it and saw the quality. Even packaging is crap.
On top of it, had to wait 1.5 month to get first deliveries (all comes one by one) and half of it still hasn’t arrived. Had to pay extra on each delivery (appr. 10 dollars/package).
At least online customer service is responsive, but other than that I would never recommend. Will send it all back once all will arrive - at my expense, ofc.
Ordered 5 T-Shirts. Only 2 were delivered. Support doesn't help.
Rip off company, you'll get half your order at best. Terrible customer service and no phone number to contact them. I've been waiting for nearly two months and they just use repeated stall tactics.
Great tag-Makes my bag a super snazzy stand out among the masses :)
Prompt shipping as well!
I’ve purchased 3 items one month ago, since then nothing, absolutely nothing, no shipping, no tracking, no answer to my emails, no news from the live chat. I think the good reviews here are fake. Disgusting way to loose your money
Waiting. Waiting. Waiting.
Order glitch. Oh, we found it, and it's in production.
Oh, your photos aren't good.
Oh, those were someone else's photos. Your products have been produced.
Oh, it's on the way and soon we'll send you a tracking number.
Waiting. Waiting. Waiting.
Good quality and nice design. It makes a pretty unique gift.
I'M A FLT ATTENDANT & LOVE AIRPORTAG.COM FOR THE BEST GIFTS!! NEVER DISAPPOINTED & HAVE BOUGHT SEVERAL PERSONALIZED BAG TAGS, KEY CHAINS, POUCHES, COASTERS ETC!!!
What a great company to business with. The products are high quality and one of a kind. My order did have two small issues but I reached out to customer service and they sorted them right out. Very impressed with the personal attention from the customer service department.
Recently I purchased an Airportag cover for my passport and also an identification tag for luggage. As a frequent traveler, I have seen a lot of travel products and find most to be unimpressive, so am rarely tempted to buy any of them. By contrast, Airportag products are cleverly designed, colorful, useful, and sturdy. I would highly recommend them for anyone who wants to get a smile out of their travel experience.

Reply from Airportag
This is such a cool and unique item. It seems very solid and durable. The printing is good quality. They had so many fun options. I am very pleased with my choice.

Reply from Airportag
Thank you! Never knew you existed until I saw a post on Facebook. Have purchased 2 unique items for family birthdays now. Just the ‘right’ thing that I could not have found around here. Didn’t know I wanted it until I saw it. Now- 2 perfect choices for 2 perfect people. Thank you! lol

Reply from Airportag
Excellent finish
Very nice materials, looks and fell very sturdy it will protect my documents very well, the design is very nice just what I was looking for!

Reply from Airportag
I very much like Airportag and buy lots of stuff from them. The items are of high quality, and I very much like the the aviation-oriented design. I have mainly phone cases, watchbands, luggage tags, and pouches. All four types of products are satisfying and well-built. I particularly like the "tough" line of cases with the additional rubber liner.

Reply from Airportag
I bought few products like iPhone passport cover, boarding pass iwatch strap & airport-one wireless iPhone charger, it’s all so stylish ‘ I love it, more than I like it, my friends envy on my purchased items…👍👍

Reply from Airportag
Order No. 164978
Good quality, sturdy and well packaged.
I will buy again.
Many thanks.

Reply from Airportag
* HORRIBLE CUSTOMER SERVICE **
Poor quality items. Unprofessional customer service. Ordered and paid for three item and received no shipping update for two weeks. Emailed for status only to be told a "glitch" in the system didn't process my order but they DID manage to charge my CC. Printing on pouches is poor quality and blurry and rep said she checked with warehouse and they stated it met its "standards." Additionally, numerous loose strings impeding the zippers on 3 of the 4 bags and had to cut them off just to close the pouches.
Offered me a $5 gift card - no refund - and left with no choice but to use on yet another purchase; a glasses case that will not zip closed with only two glasses cases in it despite buying the second largest pouch available. No size references or images on the website to help determine which size pouch would work best.
After several back and forth emails, was able to get on a call with a rep that advised she agreed with my frustration and offered to replace all four pouches. Then she follows up two days later RESCINDING that offer and telling me I have to pay to return the items at MY cost for a refund. What a joke of a company!!
One and done customer here, buyer beware. Buy anywhere else but here.

Reply from Airportag
I ordered the Pan Am tags because I used to work for this company. Allan was most helpful in suggestions and I cannot say enough good things. The items are very sturdy and will withstand baggage claim!

Reply from Airportag
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.