Excellent service at Gatwick Airport. We decided to use this brilliant transfer service after BA cancelled our flight to London City airport. We were able to transfer from Gatwick to Londo... See more
Company replied
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Review summary
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Efficient, friendly, safe and reliable service that put our minds completely at ease at the end of a very difficult return journey from Spain. We were exhausted after a 7 hour flight delay and we were... See more
Company replied
Absolutely super experience. After being let down by multiple Uber and Bolt, we found the young gentleman on reception super courteous and efficient and within 5 minutes we had our driver. Given this... See more
Company replied
Excellent service from Airportcars Gatwick on a journey from Worthing to Gatwick. The driver was friendly and professional and arrived at my hotel ahead of time which was great. The car was very comf... See more
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4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Was a comfortable trip and driver was…
Was a comfortable trip and driver was pleasant enough. However price was extortionate! £20 more than a mini cab.
August 3, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Customer 8, we are pleased to hear that your journey went well, regarding the costs, we benchmark our prices with other Airport transfer services and believe that we provide a premium kerb side pickup experience at the terminal buildings at a competitive price.
Price Increases
Booked taxi for trip to the airport earlier in the week, they then decided it was £80 more than the amount I had paid
July 17, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Jack, I am shocked to hear this, as we would not knowingly misquote a booking by £80.00. Can you please email bookings@airportcars-gatwick.com with the date of your journey, the pick up and drop off address and the mobile number used to make the booking and we will investigate fully.
Very good service
Very good service. I had my elderly parents with me and the driver was very helpful and friendly all the way. Car was very comfortable, and the drive was smooth. At Gatwick South terminal arrivals, just follow the signs to the taxi area, and your pre-booked driver will be there.
July 12, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Rmy, thanks for your super review.
The driver was very courteous and when…
The driver was very courteous and when the roads were closed, causing awful detours in the early hours he continued to be positive and helpful. Thank you.
June 28, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Penny, thanks for your kind review.
Excellent service …
Excellent service and very helpful with our baggage as I am partially disabled.
June 28, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Richard, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Daniel, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Tracy, thanks for your positive review.
Fantastic service 5*
Fantastic service 5*. Premium class vehicles , super clean and comfortable, driver was very attentive, helped with my luggage. I had very enjoyable experience. Highly recommend.
June 28, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Ol, thanks for your positive review.
Twas a great drive
June 27, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Simon, thanks for your positive review.
My experience on whole was excellent my…
My experience on whole was excellent my driver was cheery and professional… unfortunately the first person I spoke to ( not the nice young man who made my booking) was surely and dismissive this bought my over experience down a bit but generally very happy.
June 26, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Ellie, thanks for your honest review.
Very efficient on time and good price…
Very efficient on time and good price for our local hotel connection.
June 26, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Shaun, thanks for your positive review.
Literally order cab and the driver was…
Literally ordered cab and the driver was there so no waiting. £34 for a 10 minute journey is a bit expensive but when you wonna get home after a flight you just pay it.
June 25, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Donna, thanks for your review.
Reply from Airportcars Gatwick
Dear Jacqueline, thanks for your positive review.
Service was excellent
Service was excellent. Our driver was also excellent. Very knowledgeable.
June 24, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Nick, thanks for your positive review.
Brilliant
Brilliant. Drivers are always very friendly and prompt. Saved our day with trains delayed and disrupted on the hottest day on record Thank you!
June 24, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Karen, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Rose, thanks for your positive review.
Very efficient service
Very efficient service, didn’t have to wait, the car was beautifully clean and the driver very good.
June 24, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Eileen, thanks for your positive review.
Early arrived, earlier taxi, no problem
Our flight arrived in early, went to the desk to ask if we could get our pre-booked and paid-for taxi some 40 minutes early. They said ,"Yes, no problem". The driver was very courteous.
June 23, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear M Elliott, thanks for your positive review.
My driver was lovely and got me to my…
My driver was lovely and got me to my destination in no time. Thank you!
June 23, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Coral, thanks for your positive review.
So Easy
So easy, straight out the terminal and into the cab.
Cheaper than Uber for me.
Driver was great. Thank you
June 23, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear David, thanks for your positive review.
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