Excellent service at Gatwick Airport. We decided to use this brilliant transfer service after BA cancelled our flight to London City airport. We were able to transfer from Gatwick to Londo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient, friendly, safe and reliable service that put our minds completely at ease at the end of a very difficult return journey from Spain. We were exhausted after a 7 hour flight delay and we were... See more
Company replied
Absolutely super experience. After being let down by multiple Uber and Bolt, we found the young gentleman on reception super courteous and efficient and within 5 minutes we had our driver. Given this... See more
Company replied
Excellent service from Airportcars Gatwick on a journey from Worthing to Gatwick. The driver was friendly and professional and arrived at my hotel ahead of time which was great. The car was very comf... See more
Company replied
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
So Easy
So easy, straight out the terminal and into the cab.
Cheaper than Uber for me.
Driver was great. Thank you
June 23, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear David, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Douglas, thanks for your positive review.
Rude driver
Driver didn’t speak the whole journey, then got in a heated argument with a member of staff at the hotel. Totally unacceptable and our drivers fault. The other guy was just getting into another car.
The drive itself was fine but the driver needs a lesson in manners.
June 22, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Sue, we are sorry to hear of your poor experience. Can you please send us the time that you booked, which terminal you booked form and the destination postcode and we will investigate this fully. Please email drivercompliance@airportcars-gatwick.com and we will start the investigation. Once again, please accept our sincere apologies for this incident.
Reply from Airportcars Gatwick
Dear Susan, as an official airport concession we regularly benchmark our fares with those of other Airport transfer companies. We are always within the same fare brackets of our competitors.
My taxi driver was great
My taxi driver was great! Very professional and his car was extremely clean. He arrived slightly early meaning that it was completely stress free - thank you!
June 21, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Grace, thanks for your positive feedback.
Reply from Airportcars Gatwick
Dear Caroline, thanks for your positive feedback.
As a single lady travelling I felt…
As a single lady travelling I felt safe, the driver was polite, car was immaculate, price was very similar to Uber but quality was top.
June 18, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear WJH, thanks for your lovely review.
Driver was excellent
Driver was excellent. We didn’t really want to get a train back so it was quick confinent
June 19, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Phillip, thanks for your positive feedback.
Excellent service
Used Airport Cars loads of times from the airport home. It’s always been a great experience. The drivers are so polite and helpful, can’t recommend them enough
June 19, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Yomi, thanks for your positive feedback.
Our driver was polite, car was clean
Our driver was polite, very helpful and good customer service overall. Clean car
June 18, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Natalie, thanks for your positive feedback.
Great door to door service,highly…
Great door to door service,highly recommend
June 18, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Duncan, thanks for your lovely review.
Excellent transfer from Gatwick to…
Excellent transfer from Gatwick to Woiking. Highly recommended. Thank you. Therese
June 16, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Therese, thanks for your positive review.
Booking process simple.Taxi waiting
Booking process simple.Taxi waiting
Reasonable cost
Careful and safe driver.
Will be using them again
June 16, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Mr and Mrs Harris, thanks for your positive review.
driver was very polite and considerate…
driver was very polite and considerate of the fact that i needed to get to my destination with rocket speed. he drove so safely !!
June 15, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Ruth, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Lisa, thanks for your positive review.
The driver was technically very…
The driver was technically very proficient and personally very pleasant . The car was very comfortable and the journey was without any problems
June 15, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Bernard, thanks for your positive review.
Nice and easy to find the taxi and nice…
Nice and easy to find the taxi and nice comfortable trip home
June 14, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Dan, thanks for your positive review.
Reply from Airportcars Gatwick
Dear Fiona, thanks for your positive review.
Airport cars helped me out when the was…
Airport cars helped me out when the was desperate to get home as my planned return journey went very wrong.
An excellent service and a really lovely driver.
June 14, 2026
Unprompted review
Reply from Airportcars Gatwick
Dear Zoubie, glad to hear that we got you home safely.
Reply from Airportcars Gatwick
Dear Heather, thanks so much for your positive feedback.
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