Airportcheapparking Reviews 

190
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were somewhat happy with their experience overall, noting that the service met their general expectations. Consumers often mention that booking online is simple, making the process of arranging parking very straightforward for travellers. Many people also appreciate the competitive pricing offered, finding that the rates represent good value compared to other options. Some reviewers were not happy with long waiting times upon arrival and departure, which caused considerable frustration. Customers frequently noted unexpected additional charges for airport drop-offs that were not clearly disclosed beforehand. A few people experienced rude behavior from the staff members during communication or vehicle handover.

What people talk about most

Service

People report negative experiences with service, describing it as the worst and most disgraceful they have... See more

Price

Users describe widespread frustration with unexpected extra expenses. Many reviewers report unexpected... See more

Staff

Customers consistently note negative experiences with staff, describing them as highly unprofessional,... See more

Booking process

Reviewers share mixed feedback about the booking process, highlighting both positive and negative aspects. On... See more

Customer communications

Consumers find contact to be frustrating due to widespread difficulties reaching support. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hi unfortunately my electric car charger was missing as I realised after I came home, I have contacted your team and Mr Reza assured me they will post the charger to my address. I am not sure why it w... See more

Rated 3 out of 5 stars

The service was as expected but when my car was returned I noticed that both front dash cams had been disconnected. When asked no one.could give me a reason. Just seems to be a weird thing to do if ev... See more

Rated 4 out of 5 stars

Whilst the process was easy the hidden charge of £10 drop off each way seems very excessive. There was reference to a drop off charge but no indication of how much - this is dearer than Heathrow. Taki... See more

Rated 4 out of 5 stars

Convenient, cost effective. My only gripe is the confusing use of the ' meet and greet' terminology, it is quite easy to confuse this with the 'official' meet and greet service at the airport - this... See more



Contact info

2.8

Average

TrustScore 3 out of 5

190 reviews

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2.8

All reviews

(190)

103 reviews in the last 12 months

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Rated 1 out of 5 stars

Meet, greet and keep you waiting!

Booked a number of times with meet and greet companies, always telling you to call to collect your car, as soon as you have your baggage, as sometimes it can take up to 30 minutes to receive your vehicle.
This rubbish, not once have I received my vehicle in under an hour, after making the call, every time I have been left waiting and having to call the number again, to be told that mine is the next vehicle to be brought by the next driver available.
90 minutes this trip, 120 minutes last trip.
Dropping the car is easy enough, as all the drivers are waiting to meet and greet you, but now they have your car, you can wait until they are ready.
Not again!

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Do your research on the companies that Airport Cheap Parking recommend

Using Airport Cheap Parking to source options wasn't a problem. The problem was who they recommended. I booked a Meet and Greet service at Stansted with Safe Meet and Greet. The drop off and collection was quite easy (maybe I just got lucky) but my car was returned to me in awful state. Clearly it had been parked in a field as both the exterior and interior was covered in dried mud, it was such a mess that I had to get the car valeted. In conversation with them now but don't hold out any hope of them coming up with an acceptable solution. Do not use under any circumstances.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap for a reason—hidden fees and terrible service. Avoid!

​I chose New Farm Parking because of the low price, but it ended up being a massive headache. Here is why you should stay away:

​Hidden Charges: They lure you in with a low base price, but then demand an extra £20 for the shuttle to the airport for every car owner. By the time you pay this "mandatory" fee, it’s no longer a bargain compared to professional parking lots.

​Appalling Customer Service: The staff on the phones are incredibly rude. I missed a turn and arrived just 10 minutes later than planned, and I had to deal with a man literally shouting at me. They have zero respect for their customers.

​The "Mud Pit" Lot: The parking area is a disaster. It is completely covered in deep mud. Expect your shoes, clothes, and eventually the inside of your car to be a mess when dropping off or picking up your vehicle.

​Significant Delays: Don't believe any "quick transfer" claims. Expect to wait at least 30 minutes for the shuttle to even show up, followed by a 20-minute drive to the terminal. You need to factor in at least an hour of buffer time just for their logistics.

​Bottom line: Unless you enjoy being shouted at and walking through mud, do yourself a favor and pay a little extra for a reputable airport parking service. I will never use them again.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Not impressed

Not impressed. Booked Bristol Park and ride. Discoverepoat booking that parking wasxtop far away and an extra £8.50 each way transfer fees payable on arrival. Cxd booking. Fees are not transparent at time of Qoute.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good pricing and booking experience

In terms of the pricing and booking experience I can’t fault them. We have used the site before and had an overall positive experience hence using it again. It is undoubtedly a very competitively priced portal an always worth a try. I would recommend a look. I’ll report later on the actual parking experience and subsequent customer experience

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

am extremely disappointed…

am extremely disappointed with Airport Chip Parking.
The waiting times were incredibly long and completely unacceptable. On top of that, when I got my car back, it was absolutely filthy — much dirtier than when I left it.

This level of service is not adequate at all, especially for a parking service that should offer convenience and reliability. I am giving only one star because it’s not possible to give zero. I will definitely not use this service again and I do not recommend it.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever. I booked park and ride service to discover that their Van get broken while I was only 15 minutes away from the airport. Customer service not answering the calls. Had to wait too long for them to pick me up from the airport

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely hopeless/cowboys.

The company we booked with through airport cheap parking, is useless.

Called at 5am, warned we were 20 minutes away. Arrived at carpark, no sign. Called them 7 times asking where they were, said around the corner. Got to 5:56am, our bag drop off closed at 6am. And the UNPROFESSIONAL man on the phone told me to leave my car keys on passanger wheel and run to my check in. In any normal circumstance, I would have said not a chance. But I had 4 mins to get from the short stay to the check in desk. Arrived late (staff accommodated for us LUCKILY), so we made it by the skin of our teeth. Last people to the gate and just managed to catch our flight.

Same story on arrival on the way home. Landed, called as soon as we had collected our bags. They were told when we booked we would be in the carpark waiting for our car at 11:15pm. When I called at 10:50pm to say we had arrived, they told me they couldn’t be with us for nearly 45 mins. Terrible, terrible service. We have done many drop and go parking services and this has been the absolute worst by miles.

I suggest Airport Cheap Parking gets in contact with me (I will also be contacting them) and also contacts the muppets they subcontract out to do the job. This has been abysmal. I have not received the service I have paid for.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, great price for meet and greet. Quick and easy. Haven’t used the parking yet but sure it’ll be gine

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Rude

They do not let you know that you have to pay for the drop off and pick up parki g untill you are down there.
They are so rude and unprofessional!
I gave them a call after i pick up my car to ask some questions and they put the phone down on my and did not pick up the call again.
Not customer service at all.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away

Stay Away – A Nightmare Meet and Greet at Stansted
What began as a simple “orange car park drop off” promise turned into a nightmarish ordeal that any traveller would rather avoid. The service advertised a convenient pick up point right outside the terminal, yet upon arrival I was redirected to the distant blue car park and I was forced to wait more than twenty minutes for the driver.
The horror didn’t end there. After a long flight, I called the company at the exact moment my car was supposed to be ready—23:45. Instead of a prompt hand over, I was told it would take an additional hour and fifteen minutes to retrieve my vehicle! When I tried to voice my frustration, the representative abruptly hung up, leaving me stranded.
When the car finally appeared, it was drenched in thick, black mud on all four sides, clearly the result of reckless driving off road. The condition of my vehicle was a stark contrast to the professional image the company tried to project, and only underscored a total lack of care for customers.
In short, this meet and greet service failed at every turn: false advertising, egregious delays, dismissive customer support, and a damaged, mud covered car.

January 18, 2026
Unprompted review

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