AirportParking.com Reviews 

412
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I parked at the Marriott DFW location. When I returned from my trip, I realized that the catalytic converter was stolen and the sensors to the front and back tires were sliced for no reason. They co... See more

Rated 1 out of 5 stars

Horrible experience at Denver Airport AmericInn hotel. They overbooked so finding a space is next to impossible. The spaces are way too small and our car was damaged by another customer. The shuttle f... See more

Rated 1 out of 5 stars

Why isn't there an option to post without any stars at all??? Since when is a Sienna considered a large SUV to add additional $7 per day? And who ever heard of being charged for the full 6 days of p... See more

Rated 1 out of 5 stars

Make sure you don't need to cancel. Even though their policy states cancel within 24 hours of making a reservation you get a full refund including service fee... They keep the service fee. False ad... See more

Company details

  1. Parking Lot
  2. Travel Agency

Information provided by various external sources

Find everything you need to make an informed decision about where to park and how much pay. Book your airport parking here today!

Airport Parking Savings

Written by the company

Save $5.00
Use coupon code: airportparking to save $5.00 off your airport parking reservations today!

Free Cancellations

No charge cancellations

AirportParking.com offers free cancellations on all reservations, up to the time of check in. Get 100% of your money back, when you cancel your reservation by the scheduled check in date and time.

Contact info

1.1

Bad

TrustScore 1 out of 5

412 reviews

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No recent history of asking for reviews

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1.1

All reviews

(412)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use

Easy to use, friendly staff and cheap place to park. The staff was efficient and was at airport on time! Perfect combination!

December 21, 2020
Rated 5 out of 5 stars

Pleasant shuttle driver

The driver John was very helpful in grabbing my luggage and I felt safe with his driving. I had a timely pick up from the airport back to my truck.

December 16, 2020
Rated 5 out of 5 stars

The lot was full

The parking lot was full when we arrived for our trip. The staff was great and ready to valet park our car and keep our keys safe until our return. The drivers and all the people are so polite and so friendly. They are Christian people who are great in running their business.

December 8, 2020
Rated 5 out of 5 stars

Reliable service

Reliable service; easy-to-use website, fast pick up from the airport. We have used this service for years and will continue to use.

December 8, 2020
Rated 5 out of 5 stars

It was freezy outside while waiting for…

It was freezy outside while waiting for the park and jet shuttle. Your darling, kind driver Elise Gubler let us sit in the Diamond shuttle while she was waiting for clients and we were waiting for the shuttle. We were so impressed with her thoughtfulness and will use your service on future travel. Thank you Elise. Kindness still exists in this crazy world. Margo and Jay D

December 5, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed and confused

I chose a parking lot based on price and location. When I clicked on my choice, I learned the low price was for valet parking. There was a higher-priced option for self-park. I chose self-park because I didn't want somebody else driving my vehicle, nor did I want to leave my key.

Upon arrival at the lot, I was told to leave my vehicle, with the key in it. I explained that I wanted to self-park my vehicle. The lot said they didn't have self-park. I explained I paid extra for self-park. The lot attendant then directed me to talk to the office staff. The office staff was confused by the options once I handed them my reservation confirmation, and said, "Oh, it was Airport Parking" and told me they didn't have self-parking. They had me pay the rest of what I supposedly owned after paying a deposit on the Airport Parking site, and ultimately allowed me to park my own vehicle, in the space they told me to park, which was blocking another vehicle, and they required me to leave the key in case the other vehicle was claimed before my return, so they could move it.

Next time, I'll use another nearby lot that I know has self-parking, charges basically what I paid, doesn't require me to leave a key and I'll go directly to their site instead of using AirportParking.com.

December 2, 2020
Rated 5 out of 5 stars

Excellent

Excellent. Wonderful service, prompt and attentive. I will use again and again,

November 16, 2020
Rated 1 out of 5 stars

Gold Coast Parking FLL is the WORST …

Gold Coast Parking FLL is the WORST parking experience I have ever had. The driver that was supposed to pick us up didn't tell us where to meet him, then ignored my calls when I tried to call him back. We had to use a different phone number to get him to answer. To purposely ignore a call at a business is totally wrong.

October 25, 2020
Unprompted review
Rated 1 out of 5 stars

This place is dangerous

This place is dangerous. First of all, they advertise they have a shuttle with shuttle hours but they do not honor those hours. Second, your car is not protected from the environment as it may crammed in a lot with piles of debris or it may be left on the curb outside the business next to debris.
First time that I used the company I had to convince the desk attendant to take me to the airport. He said point blank that we do not have a shuttle because of Covid. This was not true. On my return I was picked up in a Honda Odyssey by the attendant and his family (3 kids and wife). The driver and I had mask on but no one else did. Every light on the Odyssey dash board was illuminated (check engine, brake light, seatbelt, etc). The headlights only worked if the brights were on. It was night time on the freeway. I didn't feel safe with him.
The second time I used this company the attendant would not pick me up and told me to take a cab to his business despite their last shuttle pickup being advertised for 11 p.m. (listed on the website). My flight arrived at 10:25 p.m. This was too late for the attendant. I arrived at the lot office at 11:30 pm and called the attendant as instructed by him. He told me he left already but that I could find my keys under a piece of wood placed on my cars hood. There will not be a third time renting from this business. Tell anyone you know to stay away. The place is unprofessional and dangerous.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Polite Staff, Outstanding Service

Service received when parking and when coming for my car were both outstanding. I got in during parking in the early hours and came at almost midnight, staff were polite, shuttle was prompt, and had no negatives to complain about. I think fees are reasonable if you get a coupon to bring it down a little.
Felix

October 14, 2020

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