Airport parking spaces limited Reviews 

The worst service imaginable! APS did not turn up to collect our prebooked valet at Heathrow, we waited an hour and called 4 times exactly as they had instructed us to. The man on the phone was abusive and shouted at us - telling us to leave our car keys on the roof of the car for him to collect later that day! Eventually, we had to pay another valet to take our car or we would have missed our flight.
APS does not reply to our emails and has offered no apology or refund so we are over £100 out of pocket, as well as having gone through a lot of stress.

We were an hour earlier than expected due to an easy run to the airport and as requested we called the number given - 07354209118 - to inform them we were 30 minutes away. We were told we were too early so we went to the designated area at Terminal 3 short-stay car park, Level 4 prepared to wait a while. None of the operators at the booths at Level 4 had heard of this company (Parking Panda Meet & Greet) so we rang again to inform them we were there and waiting. We were told the driver was on his way. Eventually after an hour's wait and several calls he arrived, took the keys and departed, leaving us with no paperwork but telling us to call on arrival and the car would be in the same area waiting for us. These are also the instructions given in the confirmation e-mail. On my return two weeks' later (my husband had another two weeks holiday so I was on my own) I called the number above as instructed. I couldn't really understand what he said but I called again when I got to Level 4 of the short-term car park. He was rather annoyed that I'd called him twice as this time he said the driver was on his way and would call me to arrange collection. I repeated that I was waiting where we had dropped off the car and he said the driver would let me know where he was when he got there. While I was waiting in the short-stay car park I noted that the three operators based there (Blue Circle, MBW Meet & Greet and Purple Panda) were all swiftly dealing with their customers much more efficiently and politely. I waited 40 minutes in the freezing cold and finally called again to be told that the driver couldn't get through to me and was waiting at the drop-off area outside the terminal! I then received a call from a private number telling me he was waiting at the drop-off. I rushed down from the short-stay car park and searched up and down the drop-off area but there was no sign of my car and I couldn't contact the driver as he'd called from a private number. Eventually after another 10 minutes I saw the car driving to the drop-off and went to meet him. As I was putting my suitcase in the boot he slunk out of the driver's seat and walked hurriedly away without a word to me or any confirmation of who I was or any apology! So unprofessional and we will never use this company again. The car was filthy but at least I had it back! Do not use this company - we booked through Airport Parking Spaces but the service was provided by Parking Panda Meet & Greet although I've seen from other reviews that they also trade under other names but with the same mobile number. It was a long wait for the 'Meet' on both occasions and certainly no 'Greet' at all on my return!

We have been absolutely appalled with the service we received. It took 40 minutes upon arrival before a driver came to collect our car meaning we almost missed our outbound flight even though we gave a call 30 mins prior to arriving at LHR.

Upon landing last night earlier than planned at 2215, we called to give notice we had landed. Each time we were told, it will be 50 minutes, then 30 minutes and so it went on until the driver showed up at 00:25am instead of when we came through after collecting bags at 2240pm. The children needed to go to school this morning and if our car was ready as we had planned, we would have been home almost 2 hours earlier. We were left waiting for almost 2 hours in the cold on level 4 parking. This is not what we had anticipated when booking saying drivers would be there with 20 minutes prior warning.

Also I would like confirmation as to where the car was kept as there were 30miles driven and the car returned in a filthy state.
This company operates under several names but they are all the same person

I look forward to your response. Thank you

Drop off was ok, however I followed instruction and called as soon as my bags were collected then waited 1 hour 25 min for them to return my car defeats the point of meet & greet! my dash cam was also unplugged.
Going to use long term parking next time it will be a lot quicker.

Likewise, I completely endorse the negative reviews about this company. Avoid like the plague. It took them 1 hour and 25 minutes for them to return my car when I arrived back at heathrow. Avoid, avoid, avoid.

Postscript: May 30. That it takes them nearly six months to respond to this review should tell you everything you need to know. The response is also BS. It was very easy to establish that the booking agency and the company that carries out the service are one and the same.

The whole process from booking to collection was worked very well. This company has good service and very polite driver. They were very helpful and journey was on time.
Will see you again. Highly recommend!!!

The first point I would like to make is that although my booking was made through airportpakingspaces.co.uk the actual sub company that they used to fulfill my request is called Parking Panda.
This is important, as this is the company and service that I am bitterly complaining about, and they do not appear to have a separate website through which to do this
I am an easy going individual and appreciate that sometimes things do not go to plan, this however, was next level awful
Obviously, if I could I would leave a zero star review.
Anyway, here we go.
On the morning of 27/12/2022 at 10.25 I arrived at Heathrow Terminal 2. I had rung ahead 30 minutes previously as per instructions. At 10.25 I rung Parking Panda again on 07354209118 and they said a driver would be with us shortly.

At 11.00 after no driver had arrived, I rang back to be told that the police had pulled over the driver on his way to the airport. The man on the phone said, go into the airport for your flight and hide your keys on your car tyre and the driver will pick the car up! I declined this idiotic suggestion and he said he would send another driver who would arrive within 20 minutes.

Another 30 minutes passed still no driver. I rang back to be told ' if you buy cheap what do you expect, you should have paid more to a better company". When I said I was now extremely concerned that we were going to miss our flight, he told me "to chill out and the driver would be there when he gets there "

One and a half hours and many unanswered phone calls later no driver had come.

At this point I was definitely going to miss my check in / flight, so I had no choice but to pay £250 to on site parking company because no one had arrived after one and a half hours.

I was in the airport when driver eventually rang, 2 hours late at 12.30.

I told him what I had done regarding alternative parking and he started screaming ' w*nker' at me on the phone. I now had visions of him attacking and scratching up my car which was still in the car park.

I have never dealt with such an awful and threatening company in all my 59 years. At no point was I rude, all I wanted was what we had paid for

I contacted airportparkingspaces.co.uk on my return from holiday and they said this was totally unacceptable and that they would refund my original cost of booking, I am still waiting for this to happen some 5 days later.

In my mind Parking Panda should be liable to pay £250 compensation for the fact that I ended up having to go with an on site company.
I am going to use a brilliant free service called Resolver to attempt to get this money back, although I am not holding my breath.
Terrible threatening company, avoid at all costs because if you don't, there will be many extra costs!!
UPDATE. It is now nearly 4 weeks since this happened and STILL I have not received my promised refund.
DO NOT USE THIS COMPANY
UPDATE 2. Six weeks and counting. It is now airport parking spaces Ltd too that I have a real problem with. They have now stated that a technical error is stopping them from refunding my credit card. I asked them to send me a refund cheque in the post, which they stated was impossible as ' the head of finance is on holiday'!
They have now emailed asking for my bank account details. I have refused to give them this information as I do not trust them following their perfomance so far.
I have now asked them to refund me through Paypal. I will keep this post updated as and when anything happens.
AVOID AVOID AVOID AIRPORT PARKING SPACES LTD AT ALL COSTS

I'm pretty sure this is a one-man band - he uses the phone number 07354209118 and many business aliases -Prestige Parking Heathrow, parkatgatwickairport.co.uk, Premium parking - all booked through compareyourparking.co.uk. It took him 2.5 hours to return my car yesterday. He lied on multiple occasions about where my car was - I could see from the tracker that it had not moved. He even impersonated a dispatcher to try and lay the blame elsewhere. Appalling service. Please do not use.

I booked meet and greet car parking services from them. Pick up was perfectly fine. But on return its was a nightmare . They did not have my booking details and were asking me for every single detail. I had 9.30 mins flight and I was completely tired. By mistake I may have given wrong terminal over the phone but on my booking form it was clearly mention right terminal. When I called back and asked their location they said t3 and I was at t4 . The operator verbally abused me and even used the dirtiest language and said he has no f******** information, Told me to come take my f******* car from the t3. I had to take uber for 34.50 and paid extra for parking about 14.50. This all conversation was on mobile phone number 07354209118 . Then I called on the landline where I found that company hired out another company who were so unprofessional and illiterate. I was really angry because of the abusive language used by the operator. At the end they told me to take legal action as they won't help me further. Please do not use their services and please make people aware of their name and services. Do not take risk and leaving your car with these unprofessionals rather use offical airport parking which may be expensive but worth it. Stay away from these abusive and illiterate people.