Airsupply Shipping Agents Reviews 193

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Holly was amazingly helpful. Communication was nearly immediate, and she is very knowledgeable. There's not much more to say except - service provided to perfection!

Rated 5 out of 5 stars

Sarah was my contact, I have only compliments for the entire service offered, from concept to my pet landing took several months to complete. Like any owner I was extremely nervous/scared of how my pe... See more

Rated 5 out of 5 stars

I would highly recommend Airsupply Shipping (Passport for Pets) they were super helpful from start to finish, responded quickly and came up a lot cheaper than other pet shipping companies. We used the... See more

Rated 5 out of 5 stars

Dealing with Katherine at Passport for Pets was a real pleasure - she was professional, friendly and went above and beyond when a delay caused by our vet created complications for our timeline. She wa... See more

Company details

  1. Pet Moving Service

Information provided by various external sources

Airsupply Shipping is a multi-modal freight forwarder with over 25 years in international shipping. Contact us for a highly competitive quote today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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Rated 5 out of 5 stars

The company was excellent

The company was excellent. Sarah was very helpful at all times. The delivery driver was very good, sorry I don’t remember her name. I would recommend this company to anyone.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Airsupply (Passport for Pets) were excellent from start to finish. Communication was clear and consistent throughout the process, and they kept us fully up to date at every stage, which gave us real peace of mind. The team were knowledgeable, responsive, and easy to deal with, and their pricing was very competitive compared to other providers we considered. We would happily recommend Passport for Pets and would use them again without hesitation.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fab service, competitive pricing & friendly team

I would highly recommend Airsupply Shipping (Passport for Pets) they were super helpful from start to finish, responded quickly and came up a lot cheaper than other pet shipping companies. We used them to transport our cats from London to Spain and it was a smooth journey! Holly and Katherine were lovely to deal with and gave me confidence that our cats were in safe hands!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Pet Travel

I cant thank these people enough for what they did for us and getting my sons dog to America to be reunited with her human Dad .
The process was si easy with these guys as they did everything for us as I wouldn't have known where to start .
From the moment Pearl was picked up from our house to the time, she arrived in Miami I was giving updates and felt so at ease .
A big thank you to all the team for Pearl's safe arrival and a big shout our to kerry for everything

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing amazing outstanding performance. Well trusted

There is not enough stars to praise this organisation!!! 20 out 10 service and communication and LOVE. Kelly has looked after myself and my dogs to travel from UK to EGYPT. I would say we travelled 1st class thanks to them. I would recommend anyone from each corner of the globe ti have piece of mind and fantastic service. Can’t thank this team enough. God bless and lots of love ❤️

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplory Service and Coutesy

Sarah was my contact, I have only compliments for the entire service offered, from concept to my pet landing took several months to complete. Like any owner I was extremely nervous/scared of how my pet, a German Shepherd, would cope with a 14 hr flight and all the stress of pre flight medical and post flight customs. Air Supply handled the import duties at Heathrow and liaised flawlessly with the export company. They helped calm my fears and delivered pet/transport crate to my home within a 10 ETA estimate. I can not praise the service highly enough.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Holly was amazing

Holly was absolutely fantastic to deal with from start to finish. She answered every query promptly, was very informative and was always available. I felt as though she genuinely cared about our dog and this made the process a lot less stressful. I hope to not have to move country again. But if we do I would definitely use Airsupply.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Relocation to Kenya

Katherine and Holly, were so unbelievably helpful and patient with me as I went through the process of relocating my dog to Kenya. The final cost was as quoted and they were so kind to my dog on arrival at their warehouse. My parents, were dropping her off and had loads of questions and the Holly really put them at ease. The process was very smooth in all. So excited to be reunited with my dog.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing company!!

What an amazing company!!! Was an absolute pleasure working with Kelly from start to finish. You can really see that they love animals. Really can not fault them at all. Great communication from start to finish. Lots of photos during the trip to keep me informed. Absolutely brilliant. Thank you so much for helping Henry come home safely.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

We relocated to Dubai with our mini…

We relocated to Dubai with our mini dachshund and I was so stressed before speaking with Passport for pets. They took away every bit of anxiety and honestly completed the process seamlessly. Aero, our dog was delivered to our door in Dubai thanks to Passport for pets. Can’t thank you all enough!!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Katherine and Holly have been fantastic…

Katherine and Holly have been fantastic from start to finish moving our dog out to Jamaica.
I had a lot of issues with my vets and the labs, Holly was there for me every step of the way giving me sound advice.
I highly recommend passport for pets and will continue to use them should I need to in the future. Thank you girls for everything!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional from start to finish

From start to finish, Airsupply (Ian and Sarah) were exceptional. They offer an incredible, seamless, professional service of relocating pets into the UK. I would not consider using anyone else.
Their co-agents in Greece were as wonderful to deal with. The whole process was such a pleasant experience.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Holly and Katherine were hands on and…

Holly and Katherine were hands on and easily contactable via WhatsApp. They knew all the needed bits and pieces and even with hiccups took responsibility and helped me throughout the process. Highly recommend them for helping you get your animals over to Australia.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Cats to Malta

We shipped our cats to Malta and the service was fantastic. We were kept updated throughout the process and our cats arrived happy and healthy.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Stellar service!

I just relocated my cat to the USA from London and Kelley was absolutely amazing from beginning to end. The service was stellar and I appreciated the communication throughout, including the day of travel with picture updates!! :)

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Relocated to Dubai

I recently relocated my 2 cats to Dubai, I chose Passportforpets and I couldn't be happier, My agent Holly was amazing, on the day of travel I had constant updates as to at what stage of the process they were at, I even had pictures of them which really put me at ease. I couldn't thank Holly at Passportforpets or Ralph from sandy paws this end and everyone else in-between enough for taking such good care of them, they all made the whole process as relaxed and stress free as possible. I would highly recommend. Jan :)

July 30, 2025
Unprompted review

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