Albion Windows and Conservatories Limited Reviews 

234
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, pointing out that the team provides clear guidance from the initial enquiry without any pressure. Many consumers highlight the outstanding quality of the products and mention that the installation process is exceptionally efficient, clean, and professional from start to finish. However, some people mentioned experiencing minor initial problems along the way, such as a few broken panes, spray foam cleanup issues, or slight defects with glass units. Nevertheless, reviewers consistently noted that these minor inconveniences were handled and resolved very promptly by the dedicated support team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that the fitters are... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Product

Customers had positive experiences with product, expressing immense satisfaction with outstanding goods like... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks Bri... See more

Company replied

Rated 5 out of 5 stars

We have used Albion windows several times in recent years . They are local to us which we like to use if we can. Excellent service from the first enquiry/ measuring and fitting of French doors this... See more

Company replied

Rated 5 out of 5 stars

We have been using Albion Windows for 30years and they have never disappointed. The products are of a very high quality for a very competitive price. We have received many compliments on our new fr... See more

Company replied

Rated 5 out of 5 stars

What a great company from beginning, to the door being fitted was a pleasure. There was no pressure on purchasing etc, saw at the show room exactly what we were getting. The quality of the goods w... See more

Company replied


Company details

  1. Double Glazing Installer

Written by the company

Albion Windows are a trusted family run business, trading for over 30 years, incorporated as a Limited company in 1996, having celebrated 25 years in 2021. Founder members of FENSA in 2002, endorsed by Which? Trusted Traders in 2017 and proud GGF group members. Operating across Bromley, Croydon, South London, Kent and Surrey we offer a wide range of double-glazing windows, doors and conservatories including casement and sash windows, bi-fold and composite doors in high quality Upvc, aluminium and wood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and product

Great experience with Albion windows from visiting their showroom to the installation of our porch and window. The team of fitters were professional and friendly and did an excellent job. I would highly recommend this company.

December 1, 2024
Unprompted review
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much. Its good to hear the showroom contributed to your decision too.

Rated 5 out of 5 stars

Great service, amazing company and brilliant results!!!

Highly Recommend - What a great service from the initial quotation stage and helping to choose the right windows, John was outstanding and patient. Through to sales stage and commercial options, measuring with Keith, Helen who helped with the paper works and the installation team were all A1 and did a fantastic job. Amazing results that have turned out home into a show stopper. Thank you all.

December 6, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you so much for such a lovely personal review.

Rated 5 out of 5 stars

First class service from design to…

First class service from design to installation! Danny and the team were fantastic cannot thank you enough. The space looks amazing.

December 18, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for your review.I will pass on your comments to the guys.

Rated 5 out of 5 stars

Very efficient company to deal with

Very efficient company to deal with. Measured up and fitted the windows with no issues at all. Very happy with the service.

December 9, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Very easy process from ordering

Very easy process from ordering, to fitting. Would highly recommend

December 3, 2024
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Reply from Albion Windows and Conservatories Limited

We really appreciate your review. Thank you.

Rated 5 out of 5 stars

Albion Windows have been outstanding

Albion Windows have been outstanding! Quick to quote, a great price and could start quickly. The fitters were professional and left the job immaculate and the windows are really good quality. Certainly recommended

December 3, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for such a lovely review.

Rated 5 out of 5 stars

First class service from start to finish.

First class service from start to finish. Very helpful at the planning stage and excellent fitting of quality windows and doors at a reasonable price. I would definitely recommend this Company, based on my experience.

November 8, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you. Its good to hear that you’re pleased with all aspects and that you would recommend us.

Rated 5 out of 5 stars

Superb workmanship and top quality product

The workmanship of the installation of these windows are absolutely fantastic every single attention to detail was observed they were super clean and tidy and courteous and on time the windows are also manufactured to police security standards which most other companies don't do, I highly recommend this company Albion windons Croydon

November 18, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to share your experience.

Rated 5 out of 5 stars

Friendly and quality service

I recently moved into a new home and needed a secure window and door for the outhouse. From start to finish, the team at Albion Windows provided excellent service.

I received several quotes from different companies, and while Albion wasn’t the cheapest, they weren’t the most expensive either. My choice was made easy due to their helpful advice and clear communication during the home visit and follow-up calls.

Even though it was a busy season with an estimated wait time of up to 7 weeks, Albion contacted me within 3 weeks to confirm the installation date. On the day of installation, the team arrived on time, got straight to work, and completed the job to a high standard. They also took the time to walk me through some final details.

I would highly recommend Albion Windows to anyone looking to replace their windows or doors.

November 8, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for reviewing and for such great comments.

Rated 5 out of 5 stars

Excellent and fast double-glazing company!

The company was responsive to queries, use friendly and personable staff and the windows were fitted to a high standard. I replaced all the windows in a semi-detached 1930s property and the job was completed within a week. Any issues are also speedily addressed. Have already recommended them to family and love my new windows that keep the warmth in and the noise out!!

October 28, 2024
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Reply from Albion Windows and Conservatories Limited

We are glad you’re pleased with all aspects and thank you for your recommendations.

Rated 5 out of 5 stars

New glass roof.

They were there on time and early as agreed. Completed the work in a timely manner. Excellent standard of work. Cleaned up after themselves. Couple of small issues but these issues were addressed promptly and to a high standard. My glass roof is beautiful. I would definitely use them again. Very happy.

November 13, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for your review. We look forward to being of service to you again in the future.

Rated 4 out of 5 stars

Fitters were efficient

Fitters were efficient. The were let down by an incorrect pane of glass.

November 13, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for returning to us a third time. Im sorry on this occasion the manufacturers made one of the glass units the incorrect size but thankfully they got the replacement to us the next day and were able to arrange to fit it a few days later.

Rated 5 out of 5 stars

New Front Doir

I was looking for a local supplier of Endurance doors and Albion had an excellent write-up from various sources. John and the team were excellent throughout with two visits setting out what we wanted and then finalising the design. They had some excellent ideas, for example matching the size of the sidelights with some of the internal furniture, making it look a lot neater. It’s those little things that can make such a huge difference. The fitters did a wonderful job, and the door/sidelights have transformed the look of both the internal and external look of our house. Even though it was the Endurance door that led us to Albion, I will certainly be a return customer for other jobs in the future. Thanks again to John and the team!

October 31, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to write this wonderful review. I will pass on your praise to everyone and we look forward to being of service to you again.

Rated 5 out of 5 stars

Excellent service and results from Albion

We are very pleased that we chose Albion to replace our windows. The workmanship was excellent, the price was reasonable with no hidden costs, and the staff were friendly and did exactly what they said they would do. We would certainly recommend them.

November 1, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you. We really appreciate your comments.

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