Albion Windows and Conservatories Limited Reviews 

234
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, pointing out that the team provides clear guidance from the initial enquiry without any pressure. Many consumers highlight the outstanding quality of the products and mention that the installation process is exceptionally efficient, clean, and professional from start to finish. However, some people mentioned experiencing minor initial problems along the way, such as a few broken panes, spray foam cleanup issues, or slight defects with glass units. Nevertheless, reviewers consistently noted that these minor inconveniences were handled and resolved very promptly by the dedicated support team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that the fitters are... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Product

Customers had positive experiences with product, expressing immense satisfaction with outstanding goods like... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks Bri... See more

Company replied

Rated 5 out of 5 stars

We have used Albion windows several times in recent years . They are local to us which we like to use if we can. Excellent service from the first enquiry/ measuring and fitting of French doors this... See more

Company replied

Rated 5 out of 5 stars

We have been using Albion Windows for 30years and they have never disappointed. The products are of a very high quality for a very competitive price. We have received many compliments on our new fr... See more

Company replied

Rated 5 out of 5 stars

What a great company from beginning, to the door being fitted was a pleasure. There was no pressure on purchasing etc, saw at the show room exactly what we were getting. The quality of the goods w... See more

Company replied


Company details

  1. Double Glazing Installer

Written by the company

Albion Windows are a trusted family run business, trading for over 30 years, incorporated as a Limited company in 1996, having celebrated 25 years in 2021. Founder members of FENSA in 2002, endorsed by Which? Trusted Traders in 2017 and proud GGF group members. Operating across Bromley, Croydon, South London, Kent and Surrey we offer a wide range of double-glazing windows, doors and conservatories including casement and sash windows, bi-fold and composite doors in high quality Upvc, aluminium and wood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Albion windows October 2024

Albion windows was recommended to me by a friend and I am so glad I listened., a totally professional service from start to finish .From initial meeting to completion, I had all of my windows/Patio doors..Front door and kitchen door replaced... very reasonably priced ...and they only took a few days to take out and replace everything.. my neighbour has there contact details to have some work done on her property..the new windows and doors look stunning and the finish is excellent..If anyone asks me they are thinking of having their windows replaced I would pass on Albion windows details straight away.. a small but very professional company who put the customer first .. give them a call I promise you won't regret it

October 18, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to write this wonderful review and for rating our family business so highly. It shows how important recommendations are too.

Rated 5 out of 5 stars

Very efficient

Very efficient

October 11, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your 5-star rating.

Rated 5 out of 5 stars

The installers were very nice and…

The installers were very nice and polite. They did a brilliant job, cleared all the rubbish and left everything clean and tidy. I was a very happy customer.

October 7, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your great review.

Rated 5 out of 5 stars

Good service from Albion windows from…

Good service from Albion windows from the initial enquiry to installation of bedroom and bathroom windows. Communication was excellent and the fitters were professional and did a great job. Thank you.

October 8, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We’re really grateful you took the time to share your experience. Thank you.

Rated 5 out of 5 stars

Have used Albion twice now and always…

Have used Albion twice now and always really happy with their quality and customer service

September 6, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for reviewing and for your continued support.

Rated 5 out of 5 stars

Polite, efficient, tidy

Easy to deal with, stuck to the timetable and left the place tidy.
A much needed upgrade of old sash windows, what was needed was well understood and the obstacles caused by the original flat conversion were worked around without a hitch, leaving an excellent result.

September 2, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for sharing your experience. We really appreciate it.

Rated 5 out of 5 stars

Great workmanship!

Great workmanship!

August 28, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your 5-star rating.

Rated 5 out of 5 stars

Excellent and reliable service

Excellent and reliable service. Precision fitttings to all windows with an added air vent to each!

August 5, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for sharing your experience.

Rated 5 out of 5 stars

Great work!

Professional and prompt service. Easy to deal with and would recommend to anyone.

August 15, 2024
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Reply from Albion Windows and Conservatories Limited

Thank you for your endorsement.

Rated 5 out of 5 stars

Friendly and did a great job

Good communication, friendly workforce, excellent work, very happy with everything.

July 23, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We are happy to receive such a great rating, thank you

Rated 5 out of 5 stars

Albian recommended

Albian recommended. Worth visiting shop to see range. Knowledgeable advice. Surveyor visit scheduled. Made in expected time frame. Fitters punctual and thorough. Good job carried out. Minimal disruption and site left clean and tidy.
Patio doors are wonderful.

August 6, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We’re really grateful you took the time to share your experience.

Rated 5 out of 5 stars

Great people, great service

From start to finish this was a really good experience.

July 24, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to review.

Rated 5 out of 5 stars

A hard job well done!

The guys turned up at the estimated time & worked hard to get the old front door off & put in the new one. They sealed all the areas well & tidy up & cleaned the glass thoroughly & explained how to open & close the doors & were very polite & happy workers

July 24, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for sharing your experience. I will pass on your comments to the guys.

Rated 4 out of 5 stars

Strong recommend

Great service, windows ahead of schedule and really pleased. My only quibble so small but some grubby handprints on my walls which is only reason for a 4 not 5 star. I would give 4.95 if scale allowed. Strong recommend

July 24, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We really appreciate your review. Sorry the handprints were left. I will make sure the guys are more careful.

Rated 5 out of 5 stars

We recently had a large patio window…

We recently had a large patio window and door installed. Every step of the way was simplified by the professionalism and support offered by this company from placing the order to the actual installation.
Good value for money; politeness, good humor, hard work and excellent clean up afterwards.
This is a family firm we rate very highly.

July 22, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for this lovely review, and for rating our family business so highly.

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