not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge. always great custo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the produc... See more
Company replied
First time customer and will be ordering again very soon! Made an online order Friday, came today! Very impressed!! Glass jars bubble wrapped up very well, even my rolling tins and trays were wrapped... See more
Order a 9.5cm roor diffuser and waited ages for it from Germany only for Royal Mail to screw up and lose it when it came here, these guys have went above and beyond to sort this and I got exactly what... See more
Company details
Written by the company
Ali Bongo, The UK's Premier Headshop - We have the greatest range of Pipes, Bongs, Seeds, Vaporizers, Skins, Clothing & so much more. We have a 2 story shop in the centre of the beautiful city of Norwich in the heart of East Anglia, as well as servicing the needs of the worlds smokers. With 30 years in the industry, you will be amazed at the unrivalled selection we have on offer. Contact our team for advice and more on 01603 760055 or @ admin@alibongo.co.uk
Contact info
22 St John Maddermarket, NR2 1DN, Norwich, United Kingdom
- 01603 760055
- admin@alibongo.co.uk
- www.alibongo.co.uk
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a pleasure
Always a pleasure ordering from these guys, quick delivery, well packaged, top prices and a great range of items.
April 19, 2022
Reply from Ali Bongo
Hey Mac, and it's been a pleasure for us too. Thanks for your kind words, we hope to hear from you soon :) All the best, the Bongo Crew
Reply from Ali Bongo
Thanks Shan, we love to see these reviews 🌟 All the best, the Bongo Crew
Couldn't help me out more after…
Couldn't help me out more after ordering the wrong part, quick and efficient service, would buy from again and definitely recommend 👌🏼
April 11, 2022
Reply from Ali Bongo
Hey Twist, it's an absolute pleasure! Thanks so much for your support, recommendation and kind words, we hope to have you back sometime.
Reply from Ali Bongo
Thanks Ian, all the best to you and thanks for the big up.
A geat place to do business
A geat place to do business. Everything as advertised and quick delivery
April 3, 2022
Reply from Ali Bongo
We love to hear this Alan, thank you for your kind review and all the best to you.
Reply from Ali Bongo
Great to hear Neil, thanks for your support and have a great day.
Reply from Ali Bongo
Thanks for the review and recommendation Darren, hope to hear from you again soon! All the best from the Bongo Crew.
Reply from Ali Bongo
Thank you for your order Lucy, we hope you enjoy. All the best from all of us here at Ali Bongo.
Awesome service Awesome product
March 29, 2022
Reply from Ali Bongo
Thank you Mark for your review. Glad to hear you like the service, all the best from the Bongo Crew
Shop here all the time
Shop here all the time, usually good deals on and always shipped ASAP sorts all my smoking needs
March 26, 2022
fast and helpful service 10/10
item I wanted had a stock issue where it was showing in stock but wasn't actually, shop immediately offered me options for refunding my order but then were actually able to find another item in stock for me to replace what I originally wanted, really helpful and friendly throughout the entire process and my order arrived quickly, would definitely buy from again
March 25, 2022
Best smoke shop about.
March 22, 2022
Awesome service and customer care from…
Awesome service and customer care from start to finish. Responded to my query quickly and easily. I'm a very happy customer. Highly recommended
March 22, 2022
Excellent service as always.
March 21, 2022
Good quick delivery and grate customer…
Good quick delivery and grate customer service and cheap quality products
March 20, 2022
Just excellent!
March 15, 2022
Superb customer service and awesome…
Superb customer service and awesome range of quality products
Highly recommended
March 15, 2022
Speedy delivery well packed but came…
Speedy delivery well packed but came damaged got to buy a new one or would have bin 5 stars
March 15, 2022
Excellent speedy service
March 14, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.