After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reput... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service we had two plumbers round who work very hard in sweltering heat and done an excellent job.
We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly... See more
Jessica rocks! She was absolutely brilliant sorting out our emergency with badly leaning pipe. She was friendly, efficient and professional. Even detected secondary leak that saved us lots of has... See more
Company details
Written by the company
We are A. Lings Group Limited. Established in South London and surrounding areas since 2014, we are a professional Home Emergency business. We are a Gas Safe Registered business, fully insured with a public liability, public indemnity insurance and employees liability insurance. Our honest and high standard of service means we are privileged to have a personal working relationship with our customers and we take pride in our reputation. You may have seen our eye-catching vans and bright logos! We have a highly skilled trades team and office team who are happy to assist you at all times. The team has now grown to multiple vans and trades and offer a 7 day call out service. We also operate 24 hours a day where needed. Our knowledge of Gas, Heating, Plumbing and Drainage is fantastic on domestic systems and our engineers are fully qualified with a minimum level 2 Diploma, ACS Gas qualifications or Jetting Association qualifications dependent on trade. We are constantly improving our business and are expanding on the trades we already provide.
Contact info
A Lings Group Limited, SBC House, Restmor Way, SM6 7AT, Wallington, United Kingdom
- 02037447298
- admin@alingsgroup.co.uk
- www.alingsgroup.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fit new tap
Dana, the engineer was on time, was very polite and left everything clean, tidy and in working order.
Amazing service
Amazing service! Quick, convenient, the job is done!
I have had a toilet leaking when flush for almost a year and all other plumbers were coming, taking money for diagnostic and disappearing. Emailed these guys yesterday and the job is done today with all necessary parts etc. highly recommend!
Kai was very professional and he left…
Kai was very professional and he left no mess
A genuinely lovely helpful guy
A genuinely lovely helpful guy, my Dad has dementia and Kai was so patient and helpful, mended our boiler, went above & beyond, 100% recommend
Very good job done this morning by…
Very good job done this morning by Dana.
Much Appreciated.
Well done.
Kai attended today to re-assess the…
Kai attended today to re-assess the boiler for further repair. He is a credit to the company, comes across as decent, honest and transparent. Thank you for sending him.
It nice to see younger blood in the industry who are up-to-date and fresh minded.
Dana, brilliant, professional and don't be put off by her young years, very knowledgeable
Needed the services of A Lings group via our insurance company Privilege (that's another story) for a water leak. Dana arrived promptly and checked out the problem. She located the leak quickly and advised us what could be done to rectify the problem. Dana was professional and knew "her stuff" for her young years. We were very impressed with her enthusiasm for the job.
A note also to Rebecca, who answered the phone instantly and sorted our questions out for us.
Finally to the management of A.Lings group......whatever you are paying Dana it is not enough...what a great experience we had, to have a young lady, full of knowledge, polite and who sorted our problem out. 5* to Dana
Kai was really friendly and…
Kai was really friendly and knowledgable- left the place tidy and got the service done quickly- would recommend - thanks
Kai was really helpful and explained…
Kai was really helpful and explained everything clearly, made the whole process straightforward and easy.
Trevor came to fix toilet leak
Trevor came to fix toilet leak, he was excellent and very friendly, did it in 40minutes
Cleaned up really well too, and gave lots of advice.
Thank you Trevor
Excellent Service for my elderly father
My father needed an emergency plumber when his loft tank split and started damaging his house. Overnight he contacted another firm. If they were genuine they were useless and a rip-off of an elderly man.
The fix was no fix and so next day, a Saturday, we contacted A Lings Group who were local to us. They sent a plumber within 90 minutes and he was able to stabilise the situation. By Monday they sent somebody to quote for the full repair and, recognising that my father's case was urgent because of his age, they hjad installed all the replacement tank and piping later that week. Job done, highly professionally, and done at a price that was excellent value. Less in total in fact than that charged by the rip-off guy.
This was first class service and we have no hesitation in recommending A Lings Group.
Boiler service
The young man who visited us today was very polite, confident and efficient in his work and everything was left clean and tidy after his visit
Faultless service fixing leaking taps
Faultless service fixing leaking taps.
Kai quickly identified, explained & fixed the problem. Great communication, very punctual. Very happy with the work and would happily recommend.
Aaron was great
Aaron was great, he found and fixed my boiler issue efficiently, in a friendly and professional manner. Very happy!
Kai was very helpful and pleasant and…
Kai was very helpful and pleasant and got the job done
Great service
Danna came to mend my bathroom sink tap which had jammed. She was very pleasant and sorted the problem out very quickly. Great service.
Dana did a brilliant job
Dana did a brilliant job. Polite on the phone, arrived when she said. Completed the job, thank you Steve.
Danna was really helpful and worked…
Danna was really helpful and worked really quick and efficiently. She explained the process and faults and quickly resolved it and we have a fully operating sink again. Thank you danna.
Lovely customer service
Lovely customer service, really helpful and explained well in detail. Would definitely recommend!! Great service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








