AllClear Travel Insurance Reviews 

240,044
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39,391 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who take extra time to explain every detail with great patience. People find the overall process very simple to navigate, whether dealing with online quotes or speaking directly with extremely helpful advisors. Furthermore, consumers are consistently satisfied with competitive pricing and clear policy options tailored specifically to their personal needs. However, some customers also noted that certain policy renewals came with significantly higher premiums than anticipated. A few people additionally mentioned strict limitations on specific coverages and encountered occasional difficulties requiring extra administrative follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors are exceptionally polite,... See more

Customer service

Customers report positive experiences with customer service, highlighting that representatives are friendly,... See more

Service

Clients share positive opinions on service, highlighting how helpful, friendly, and knowledgeable the staff... See more

Price

People report positive experiences with price, highlighting that the cost is competitive and reasonable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely, polite, and knowledgeable staff member took me through the process and gave me any options. Able to answer all my questions without making me feel foolish. Straight forward experience and not... See more

Rated 5 out of 5 stars

Easiest phone call ever with Mark talking me through the policy and answering all my questions promptly and professionally. Exactly as it says on the ad..it is ALL CLEAR! I had done an online quot... See more

Rated 5 out of 5 stars

We have used AllClear previously and found them very helpful and patient when telephoned. This year I spoke with ‘Sue’ …efficient, friendly and patient! Although I have never had to make a claim, I... See more

Rated 5 out of 5 stars

Brian was absolutely brilliant! He was warm friendly and extremely knowledgeable, a great listener and able to answer our queries easily. Brian explained every question fully and went over everythin... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About AllClear Travel Insurance

Written by the company

AllClear Travel
Medical Travel Insurance for all

We believe everyone has the right to travel. Our policies have no upper age limit, and we can cover over 1,300 medical conditions. We provide specialist Medical Travel Insurance for people with pre-existing conditions who may find it difficult to find cover elsewhere.

Join the 3.5+ million people we've covered today.

Travel Insurance approved by experts

Our Gold Plus and Platinum Travel Insurance is a Which? Best Buy. We are also Reader recommended by Good Housekeeping and have won numerous industry awards for our customer service.

Choose from 5 star Defaqto rated policies, available online and over the telephone.

AllClear Travel
24 hour emergency medical support

Our emergency medical assistance team are available 24/7. All policies cover medical expenses and repatriation.

Freephone our UK Contact Centres

Speak with our UK-based expert agents. Freephone 0800 848 8608 and plan holidays with peace of mind today.

Travel Insurance Annual Travel Insurance Medical Travel Insurance Seniors Travel Insurance Contact Us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

240K reviews

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4.8

All reviews

(240,044)

36,769 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How to really help people

I've just arranged travel insurance with AllClear. I was really pleased with how simple the whole process was. Nicola was an absolute star, going through everything in great detail whilst looking at the best policy to suit my needs. So friendly and helpful - despite having to evacuate when a fire alarm was activated - I can't speak highly enough of her. Very professional and very impressive. A real credit to AllClear. Thank you.

September 8, 2026
Rated 4 out of 5 stars

AllClear have computer system issues.

AllClear gave me an email to renew my policy at a lower price than last year, however their system refused to accept my policy number to renew.
However I got good service from a lady called Beverley on the phone. Although there were a few glitches in their system again, resulting in her having to manually input data. These issues are why I gave 4*

September 8, 2026
Rated 5 out of 5 stars

Cruise insurance

Rang and spoke to Adam who was very helpful and friendly .. took two policies out with him for me and my sister for a mini cruise to holland and belgium .. Adam was very thorough, professional and very polite and courteous .. well done Adam .. you were great ...

September 8, 2026
Rated 5 out of 5 stars

Travel Insurance with health conditions

Very reassuring to be able to speak to a human once they knew medical conditions. Person I spoke to was very patient and thorough. Price was cheaper than I initially expected.
Insurance is for myself and my husband who has a terminal diagnosis

September 7, 2026
Rated 5 out of 5 stars

Sophie

Sophie, the sales consultant, was very clear and answered all our questions. She explained options in the policy very clearly.

September 8, 2026
Rated 5 out of 5 stars

Bruce

Bruce, the AllClear agent I was speaking with was very clear articulate, polite and helpful. My insurance cover was completed in a smooth and timely manner with no problems, my questions were answered quickly and confidently and Bruce came across as a very knowledgeable Agent. Good Man.

September 7, 2026

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