Lovely, polite, and knowledgeable staff member took me through the process and gave me any options. Able to answer all my questions without making me feel foolish. Straight forward experience and not... See more
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About AllClear Travel Insurance
Written by the company
Medical Travel Insurance for all
We believe everyone has the right to travel. Our policies have no upper age limit, and we can cover over 1,300 medical conditions. We provide specialist Medical Travel Insurance for people with pre-existing conditions who may find it difficult to find cover elsewhere.
Join the 3.5+ million people we've covered today.
Travel Insurance approved by experts
Our Gold Plus and Platinum Travel Insurance is a Which? Best Buy. We are also Reader recommended by Good Housekeeping and have won numerous industry awards for our customer service.
Choose from 5 star Defaqto rated policies, available online and over the telephone.
24 hour emergency medical support
Our emergency medical assistance team are available 24/7. All policies cover medical expenses and repatriation.
Freephone our UK Contact Centres
Speak with our UK-based expert agents. Freephone 0800 848 8608 and plan holidays with peace of mind today.
Travel Insurance Annual Travel Insurance Medical Travel Insurance Seniors Travel Insurance Contact Us
Written by the company
Contact info
AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ, Essex, United Kingdom
- 0800 848 8608
- info@allcleartravel.co.uk
- www.allcleartravel.co.uk
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Good response to phone enquiry
Good response to phone enquiry. Prompt and clear questions. Costs provided quickly and clearly. Customer service representative courteous.
Excellent thanks
How to really help people
I've just arranged travel insurance with AllClear. I was really pleased with how simple the whole process was. Nicola was an absolute star, going through everything in great detail whilst looking at the best policy to suit my needs. So friendly and helpful - despite having to evacuate when a fire alarm was activated - I can't speak highly enough of her. Very professional and very impressive. A real credit to AllClear. Thank you.
The consultant was clear and…
The consultant was clear and informative and very knowledgable
AllClear have computer system issues.
AllClear gave me an email to renew my policy at a lower price than last year, however their system refused to accept my policy number to renew.
However I got good service from a lady called Beverley on the phone. Although there were a few glitches in their system again, resulting in her having to manually input data. These issues are why I gave 4*
Friendly and helpful staff
Friendly and helpful staff. Reasonably priced. Excellent cover.
Struggled to find insurance to cover a…
Struggled to find insurance to cover a medical condition but AllClear came out best for cover and price. Easy to use website.
Cruise insurance
Rang and spoke to Adam who was very helpful and friendly .. took two policies out with him for me and my sister for a mini cruise to holland and belgium .. Adam was very thorough, professional and very polite and courteous .. well done Adam .. you were great ...
It was very straightforward
It was very straightforward, and the lady spoke very clear you could understand every word
Travel Insurance with health conditions
Very reassuring to be able to speak to a human once they knew medical conditions. Person I spoke to was very patient and thorough. Price was cheaper than I initially expected.
Insurance is for myself and my husband who has a terminal diagnosis
Sophie
Sophie, the sales consultant, was very clear and answered all our questions. She explained options in the policy very clearly.
Very efficient and helpful
Very efficient and helpful member of the team . Policy renewed without any delays .
Thank you
Clear and Precise Description
The call handler,Sahil walked through the steps, process and pricing for the 2 possibilities I had in a clear and precise way making it easier to come to a decision.
Great customer service and…
Joe was helpful patient and knowledgeable.
He went out of his way to make sure we had the cover we wanted .
Great customer service
Will was very clear pleasant and helpful
Bruce
Bruce, the AllClear agent I was speaking with was very clear articulate, polite and helpful. My insurance cover was completed in a smooth and timely manner with no problems, my questions were answered quickly and confidently and Bruce came across as a very knowledgeable Agent. Good Man.
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