ALL EAT Reviews 154

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero I would Scammers !!!! I have just received a bank notification for an app that I certainly did not sign up for and certainly do not want to. I will be persuing this all the... See more

Rated 1 out of 5 stars

Scam company, do not use! Over charged me £2, only £2 but not the point, offered me 75p worth of points instead of refunding me. Obviously won't be using again! Sent screenshots of order price conf... See more

Rated 5 out of 5 stars

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... See more

Company replied

Rated 5 out of 5 stars

My husband wanted to try the new Chinese restaurant up the road so we used All Eat App to place the order on China Star for collection. Brilliant menu with our favourite dishes and it arrived faster t... See more

Company replied

Company details

  1. Restaurant
  2. Chinese Restaurant
  3. Chinese Takeaway
  4. Online Food Ordering Service
  5. Pizza Delivery
  6. Pizza Takeaway

Written by the company

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

154 reviews

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1-star

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Cost-Saving Company This…

Excellent Cost-Saving Company This company is incredible for saving money with accurate pricing for shopping. Their great service ensures customers are always satisfied. Perfect for smart shoppers!

June 16, 2024
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 5 out of 5 stars

Amazing service

Hi Guys,
I’m Antonio I just had a delivery from all eat for the first time and I found it amazing!!!
They are the most honest in the market and the service is great!!!!
I will definitely recommend it!!!!

June 19, 2024
Unprompted review
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Reply from ALL EAT

Hi Antonio, thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 5 out of 5 stars

We have make order from all eat

We have make order from all eat. Fast delivery and tasty food with affordable price. Highly recommend.

June 16, 2024
Unprompted review
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Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 5 out of 5 stars

App is easy to use

App is easy to use, variety of restaurants to order from, prices are not bad either, would recommend!

May 27, 2024
Unprompted review
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Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 5 out of 5 stars

Great + Cheap

Our local Chinese takeaway is on this app. Really good experience and the takeaway deliver really quickly which is great.

The only downside is that it's mainly Chinese (and a few Indian) restaurants in our area.

May 18, 2024
Unprompted review
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Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 1 out of 5 stars

Non-existent customer service

Ordered food, did not arrive after 1 hour, called restaurant directly who lied and said it was out for delivery, after another 30 minutes waiting contacted all eat; they said it was out for delivery, which I explained this was what we had already been told, but we do not live more than 10 minutes from restaurant. The excuse we then got from all eat was ‘it was raining’ apparently they think this is a valid excuse. It wasn’t even raining at any point. I requested refund, as food had still not turned up. They accepted. Then I was told the restaurant say they are not at fault and so all eat cannot do anything. How they are able to take your money, but not refund is unbelievable. They maintained that the restaurant are correct, and that over 1.5 hour wait for food is acceptable. They refused refund. Absolutely non-existent customer service, will not use again. Avoid at all cost

May 6, 2024
Unprompted review
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Reply from ALL EAT

Dear Kirsten,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Rated 1 out of 5 stars

Tried blaming others for their fault.

Tried blaming the restaurant for their issues with sending orders over to the local restaurant...over an hour late and had to chase them up. Attempted to offer £6 in app voucher..no thanks...rude customer service. Joke of a company.

May 6, 2024
Unprompted review
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Reply from ALL EAT

Dear Anon,

We sincerely apologize for the inconvenience you've experienced. Could you please explain the full situation to us including the takeaway name so that we can look into the matter promptly? Your feedback is valuable to us, and we would like to investigate this matter for you at All Eat.

Best regards,

Rated 2 out of 5 stars

Worse experience ever!!

Worse experience ever!!! Terrible web site. I ordered food and nothing arrives. Will never use again.

April 16, 2024
Unprompted review
ALL EAT logo

Reply from ALL EAT

Dear Leticia,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number so that we can sort this out for you? Your feedback is valuable to us, and we would like to investigate this matter promptly.

Best regards,

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE !!! SCAM!

DO NOT ORDER FROM HERE! They steal your money! And you will not get your food or refund! Despite calling and speaking to customer services and told I would receive a refund. Weird phone call and no refund or food.
Stay away ! SCAM!!!

April 25, 2024
Unprompted review
ALL EAT logo

Reply from ALL EAT

Dear Charlotte,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Refunds usually take about 3-5 working days to reach your bank account. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Rated 5 out of 5 stars

I made order for all Eat App it's easy…

I made order for all Eat App it's easy to used and got plenty different cuisine options Keep it up 👍

March 24, 2024
Unprompted review
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Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 4 out of 5 stars

Wasn't expecting much from the app but…

Wasn't expecting much from the app but it surprised me. Works fine and I don't mind saving a few quids while ordering my food.

March 20, 2024
Unprompted review
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Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 5 out of 5 stars

Easy to use app

Easy to use app! Menu prices are really low as compared to other food platforms. Recommended for those who are looking for budget-friendly takeaway options.

March 8, 2024
Unprompted review
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Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Rated 5 out of 5 stars

For new food outlets All Eat app is the way to go.

The guys at all eat are super helpful, they got our profile ready I’m no time and we look forward to serve more of the all eat app customers, we look forward for what’s next.

March 8, 2024
Unprompted review
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Reply from ALL EAT

Thank you for your kind words Allen. It's great to be working with you.

Rated 5 out of 5 stars

I have been using Ubereats

I have been using Ubereats , Deliveroo, for ages until I found this treasure. Quick delivery, easy to use, all foods and cheaper charges. B
Highly recommend

March 3, 2024
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

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