Allensswimwear Reviews 

65
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Came into the shop today to buy a swim cap, and staff were kind and friendly. Lots of choices avalible and reasonably priced, will definitely purchase again and recommend this shop. Thank you for your... See more

Rated 1 out of 5 stars

I ordered 3 pairs of XXL speedos online and assumed they would be the same as the XXL ones I has bought previously. Not so - the leg was narrower so they were not comfortable to wear. Thought I could... See more

Rated 5 out of 5 stars

I've used this Comany on several occasions and been more than happy with their customer services. Products arrived speedily. Returns (owing to purchasing more than one item for sizing reasons) hav... See more

Rated 5 out of 5 stars

Superb experience as always. Speedy delivery, competitive prices, great products. After a truly awful experience with an online competitor recently, I had almost lost my faith in online swim-shopping.... See more

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3.8

Great

TrustScore 4 out of 5

65 reviews

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3.8

All reviews

(65)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Company to deal with

Fantastic company to deal with. First order was a bit small but no problem whatsoever with return. They let me know when more were in stock even though I hadn't asked them to. Great swimsuit at very reasonable price, much cheaper than Amazon. Also good to use smaller, better company. Would certainly recommend and would use again

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, what a welcome change from the usual scripted rubbish I hear from other companies. I would recommend Allens to everyone. I wish I could buy everything I need from them.

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

This time very bed!!

This time, very disappointing. Very late shipment. Only after writing mails, it was finally shipped. Although it was comunicated an payed extra for fast shipping and delivery!!!! Then it was redirect, because of wrong destination sorting. Veeeerrrryyyy bed.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

All round brilliant experience

Not only was the customer service and quick delivery brilliant but it was so refreshing to be able to buy a Speedo kneeskin in a bigger size! It's often so difficult for curvy people to get decent sportswear so thank you for stocking the bigger sizes! You are definitely my go-to swimwear shop from now on!

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Had a problem with an item, contacted Allens and they sorted a replacement item straight away with no issues at all. Excellent customer service, definitely recommend and will be buying again

March 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have been buying from Allens of Kingsbury for years. Their product range is good and their customer service is very good too! Always very quick to dispatch. I would thoroughly recommend for all your swimming equipment.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Top Class Customer Service

Allen’s Customer Service were absolutely brilliant dealing with some faulty Speedo goggles. I tended to think it was more of a Speedo issue, however, Allen’s replaced them which I was very grateful for seeing as they were not cheap! I’ve shopped at Allen’s for a few years now and wouldn’t hesitate to recommend them.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

I needed a pair of replacement…

I needed a pair of replacement prescription googles that was stolen at the pool. The lens were in stock, but Danny followed up and let me know when they were. I wouldn't look anywhere else for purchasing any type of swim gear. Recommended

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous first-time consumer experience for me!

I have recently had my first and I'm pleased to say, excellent consumer experience ordering from this company. I found their range of womens' swimwear reasonably priced, a good variety of styles and brands, with honest pricing and free p and p charges including on returns. They also answered my query on swimsuits and sizing very quickly and comprehensively by email. It was an absolute pleasure to deal with this retailer and I will certainly flag them up as my "go to" when looking to buy my swimsuits and swimming accessories again in the future. Finally, they were infinitely better to deal with than another online swimwear company I had the misfortune to deal with for the first - and last time - recently. well done Allens Swimwear!

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ordered Sunday afternoon arrived Tuesday morning.
Best price on web and stupid quick dispatch and delivery.
About time a company provided a good service and this one def does.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Best. In. Class.

I used to order from this company when I was younger (about 7 or so years ago) and the customer service was great back then. I made an order recently (May 21) and found that I had ordered slightly Incorrectly (sizing and goggles). I called up with a few questions and spoke to Martin, he stayed on the phone with me until all my questions were answered and even sent me links to other products he would recommend. I honestly cannot fault the amazing service that I was given today, and would 100% recommend these to anyone else.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, ordered on Sunday, my item arrived within 2 days, I selected 2nd class mail, they emailed me when they'd shipped it with tracking details. Item as described. Would definitely use them again :)

May 11, 2021
Unprompted review

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