Allensswimwear Reviews 

65
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Came into the shop today to buy a swim cap, and staff were kind and friendly. Lots of choices avalible and reasonably priced, will definitely purchase again and recommend this shop. Thank you for your... See more

Rated 1 out of 5 stars

I ordered 3 pairs of XXL speedos online and assumed they would be the same as the XXL ones I has bought previously. Not so - the leg was narrower so they were not comfortable to wear. Thought I could... See more

Rated 5 out of 5 stars

I've used this Comany on several occasions and been more than happy with their customer services. Products arrived speedily. Returns (owing to purchasing more than one item for sizing reasons) hav... See more

Rated 5 out of 5 stars

Superb experience as always. Speedy delivery, competitive prices, great products. After a truly awful experience with an online competitor recently, I had almost lost my faith in online swim-shopping.... See more

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3.8

Great

TrustScore 4 out of 5

65 reviews

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3.8

All reviews

(65)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm pleasantly surprised at how good…

I'm pleasantly surprised at how good the service is from Allens swimwear. I've placed two orders recently with them and each had free delivery and arrived very quickly and as described. So impressed!

They have become my new reliable go-to place for swimwear and I will definitely be ordering from them again.

Many thanks for the great service!

(And Merry Christmas!)

Ant

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

I was a bit worried before placing my order after reading the negative reviews in the past.

The item I ordered is larger than I need so I return it.

Their free tracked delivery and free tracked return are superb.

The refund is also very fast.

100% happy customer.

I will visit again when I need swimwear.

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. No problems swapping sizes and returning racing suits which were ordered the wrong size.
I also used their repair service on a new racing suit my daughter ripped and the repair was fantastic and almost invisible

Great service all round

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

Have often used this company and as…

Have often used this company and as always fast delivery and good prices. Our swimming club has recently joined their club scheme so to get some support with discount and other incentives is fantastic for a small club.
I had to return to costume i recently bought only because it didnt fit and daughter now wants a different style. the return process was very easy with free return label and refund was much faster than expected after xmas period, will definitely be ordering her new costume through Allens as very easy to use and positive customer experience

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

First class service - superb as always!

Superb experience as always. Speedy delivery, competitive prices, great products. After a truly awful experience with an online competitor recently, I had almost lost my faith in online swim-shopping. I haven’t. Allens haven’t let us down and have always delivered within 24hours. We won’t go anywhere else now. Thank you!

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great

Great
It is my first time buying and I am very pleased with the price, the goods, the excellent communication. Very kind and willing to help with any possible inquiry. I'd highly recommend

October 3, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I hadn't heard of this company before but everything went very well with my order. Quick delivery, great price and good communication re despatch etc. I'd highly recommend,x

July 25, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Used these guys on several occasions, prices are very competitive and the service is second to none. A++++

November 3, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

I've used this Comany on several occasions and been more than happy with their customer services.
Products arrived speedily.
Returns (owing to purchasing more than one item for sizing reasons) have been made extremely quickly.
On the one occasion an item became faulty, their customer services were very responsive and arranged for a replacement the same day.
Can't fault them.

July 8, 2018
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Have ordered from this company about 4 times now & never had a problem. Free postage which is great & it normally comes next day.

This time I ordered the same suit in 2 different sizes as it was a knee suit for my daughter. Sent the one not wanted back (had to pay postage, but knew this before I ordered). Had my refund within 5 days of posting.

Shame to see others have had problems as I can’t fault them.

June 19, 2018
Unprompted review
Rated 5 out of 5 stars

Fab company came across them last year…

Fab company came across them last year and ordered several items since my first purchase as my child swims nearly every day of the week! Great range and very affordable company,only ever had to return one item as the sizing was big and they sent out my replacement within a couple of days no problem at all so not quite getting the other reviews ,free delivery you can't really get much better than that! Will continue to use them whenever we require new costumes/equipment

February 16, 2018
Unprompted review
Rated 1 out of 5 stars

DISHONEST CONPANY

As you can see from the other reviews these people are NOT to be trusted . Sent me defective Goggles then when I returned they said they hadn't received them even though they were recorded !

Buy anything from these people at your peril YOU HAVE BEEN WARNED

October 27, 2016
Unprompted review
Rated 1 out of 5 stars

Wow what a cheek

Just about to post a bad review for this company and see they are questioning if the buyers are real. Well I am and like the other reviews this is the worst online company out there. No product shipped and they just do not care.

August 23, 2016
Unprompted review
Rated 1 out of 5 stars

Dont expect your money back!

Bought a suit as a christmas present, but it arrived and was in terrible condition, clearly previously used. Returned it for credit and instead was given a store credit. Argued with rude customer services, but will not refund my card, definately dont want to buy Allen again.

March 8, 2016
Unprompted review
Rated 1 out of 5 stars

Don't trust this company with your MONEY!

Bought a suit for my daughter for £279 and one month no suit, no refund. They just lie every time you call them, the suit will arrive soon, the refund has been issued, still nothing. Have now asked Halifax to reverse the transaction on my card. Why sell products you can get. AVOID THIS COMPANY!

February 28, 2016
Unprompted review

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