Came into the shop today to buy a swim cap, and staff were kind and friendly. Lots of choices avalible and reasonably priced, will definitely purchase again and recommend this shop. Thank you for your... See more
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I ordered 3 pairs of XXL speedos online and assumed they would be the same as the XXL ones I has bought previously. Not so - the leg was narrower so they were not comfortable to wear. Thought I could... See more
I've used this Comany on several occasions and been more than happy with their customer services. Products arrived speedily. Returns (owing to purchasing more than one item for sizing reasons) hav... See more
Superb experience as always. Speedy delivery, competitive prices, great products. After a truly awful experience with an online competitor recently, I had almost lost my faith in online swim-shopping.... See more
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Appalling customer service
I purchased a pair of goggles and found them to be unfit for purpose. I was told I would be given a refund verbally but on returning the goggles was informed that only a credit note was available. The matter is now in dispute with VISA who have been starkly helpful by contrast. I am afraid I found the company to be unhelpful and quite frankly untrustworthy. Use other swim websites whose service is much more friendly and reliable.
Excellent products, excellent prices, reliable shipping
Ordered a pair of boys Speedo jammers ~AUD25 and a girls Speedo swimsuit ~AUD25 (shipping ~AUD5.30) from Perth, Australia on 9/11/2015. These items cost at least AUD50 each on the Speedo Australia website. Queries via email on products were answered promptly. Both items arrived without issue on 20/11/2015. Size was exactly as expected according to the sizing charts and fit perfectly. This is the second successful order I have placed with AllensSwimwear and I will be going back for more in future. Very happy customer.
liars and crooks
I ordered a competitive suit for my son. There answer is it hasn't arrived yet. Each time I came in contact with customer service, they assured me that it was coming and it never arrived. I need the item then, and I had nothing. If I had known they didn't have it, I would have asked for my money back. Instead, I was strung along. These people are crooks. If you see them on the web or on Amazon, DO NOT BUY FROM THEM. They are liars and crooks.
Sells products it doesn't have in stock!
How with technology as it is can a company sell you products and not tell you they don't have it in stock, then no notification and a very very disinterest attitude when I final called to find where was my order. I would just say avoid this company!
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