Allstarhealth Reviews 

254
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I found my husband's favorite protein powder at a good price on Allstarhealth. Before ordering, I checked their reviews. Some were good, but some were pretty bad. The price of the protein powder was g... See more

Company replied

Rated 5 out of 5 stars

After seeing negative reviews here on Trustpilot I was a bit dubious, but they had the best value I could find online for a rare flavour of Clif bar that I was trying to get hold of, so I went for it.... See more

Company replied

Rated 1 out of 5 stars

No receipt of purchase on 12/9. Today 12/11. Email sent asking about order status. No response. Canceled order online. Still shows pending as if to be processed. Guessing this place is a scam. Haven’... See more

Company replied

Rated 1 out of 5 stars

I rarely leave bad reviews EVER but this disaster of a company deserves zero stars. Placed an $70 order to have shipped to someone and two days later get a note to call them due to issues with the or... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Find a wide variety of discount vitamins and nutritional supplements at All Star Health. From Myoplex to Hydroxycut, Centrum Silver to prenatal vitamins, our products are up to 75% off.


Contact info

3.2

Average

TrustScore 3 out of 5

254 reviews

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No recent history of asking for reviews

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3.2

All reviews

(254)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Best supplement company ever and I’ve…

Best supplement company ever and I’ve been ordering from them since 2011 and other companies are the real scams. Best prices and fastest delivery. They have warehouses on both coasts so would get your products quickly! All the people complaining clearly don’t know how to read policies or understand how billing works. PERIOD

November 8, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Ramses - Thank you so much for your review and for being a loyal customer since 2011! We're glad to hear you’ve enjoyed our prices, fast delivery, and service. Your continued trust and support mean the world to us, and we look forward to serving you for many years to come!

Rated 5 out of 5 stars

So far so good

So far so good I made an order for my stash double bergamot black tea which is very expensive everywhere else and they had such a great price I couldn't pass it up. I didn't get tracking right away but as soon as I sent an email they sent me the information I was skeptical at first now I'm going to try and purchase some vitamins that are $45 cheaper than Amazon and hope that they are real but the only way to find out is to purchase them.

October 28, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We're happy to hear that you were satisfied with our selection and prices! We appreciate you taking the time to leave this review, but please don't hesitate to reach out if we can assist you with your orders!

Rated 5 out of 5 stars

Experience was great

I was skeptical of ordering from a website I'd never heard of, but it was one of the very few that said they had the item I needed in stock. I ordered, and within 4 days the item was in my mailbox! Price was typical of other locations. I'm very pleased and will order again from them!

October 27, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your kind review of our company! We're happy to hear that you had a positive experience with our shipping and delivery. We look forward to assisting you with any future orders!

Rated 1 out of 5 stars

SCAM SCAM SCAM!!!!

SCAM SCAM SCAM!!!!! They pulled the money from my bank account and then proceeded to email me stating that my billing address isn't correct, my bank would not have let the funds out if I didnt have my billing address correct done it by accident before this place is a scam

September 26, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Hello - Thank you for your review. We apologize for any concern our request may have caused.

The billing information provided did not match the records on file with your bank, which is why we requested updated billing details. Unfortunately, without this confirmation, we were unable to verify that you were the authorized cardholder.

As we did not receive the required information, your order was canceled.

If you have any questions or would like to place a new order, we’d be happy to help. Please don’t hesitate to reach out.

Rated 5 out of 5 stars

Arrives in Australia in 11-21 days

I ordered 2 x Superior Source 3 mg melatonin. It arrived in Australia in 19 days, put safely in my letterbox. Tracking was great.
I wanted this brand, as I know it gets me back to sleep when I wake too early, when other brands haven't worked. 3 mornings straight now, I've taken the SS tablets around 5 a.m. and gone back to sleep. I can't without them. This confirms to me what I've received is not counterfeit, as some AliExpress and Amazon supplements have been reported to be. I've placed 2 orders so far. Allstar guarantee their supplements are direct from the manufacturers. UPDATE I've placed 3 more orders. No order confirmation or shipped emails received for these. I just got the PayPal emails. (AllStar promise these. I emailed them about this, but no response) I had to go into my account to see the invoice no. and tracking. For my latest order, tracking stopped after it said, Arrived in Destination Country. After that it arrived on Gold Coast in 3 days by Aust Post, which didn't provide tracking. 2 of my orders have included tracking from Sydney.

September 23, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Hi Joanne – Thank you for sharing your experience with us! We're so happy to hear you found exactly what you needed. We source all our products directly from manufacturers or authorized distributors, so you can always shop with confidence knowing you're receiving authentic items. We truly appreciate your business and look forward to helping you with your next order!

Rated 4 out of 5 stars

Glad I chanced it!!!

I'm so glad I found them! Since what I usually get stopped making it, they actually sell it! Before ordering, I emailed and asked if the picture was the same as the actual product, since other places I had gotten it from was an old picture but the new product and I was actually emailed back, some places didnt bother, they were fast to get back to me and very nice and they let me know, in other words, that the picture is what I'll get. I took a chance, ordered one and im so happy I did because it was exactly that! Only prework out that actually blends well and tastes and works great! I just made my next order a couple days ago. Shipping don't take long. I'm so grateful for them! After my 3rd child I can finally get back to working out!

Edit: Spoke too soon about fast shipping. I feel like this writting this before jinxed me. Since I first posted I have order 4 maybe 5 more times and now I feel like they wait last minute to even ship it. But this last time, it'll be 1 week! I ordered in time, like I usually do, so when I ran out, it would usually be here. I'll run out on Saturday! I even ordered a kind a didnt like because they were out of the other flavors just so it would be here!

June 7, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Hi Charlie - Thank you so much for sharing your experience with us! We're thrilled you found exactly what you were looking for and that our team was able to provide quick, helpful support. We truly appreciate your business and look forward to assisting you on your next order!

Rated 5 out of 5 stars

Super!

I am writing from Italy and I can tell you that the shipment arrived with Fedex earlier than expected in just 4 working days.
They are very kind and courteous for customer service.
Very quick to respond to all the emails I sent
I will definitely continue to buy from them

May 15, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your kind review! We are happy to hear that your package arrived quickly and that you were satisfied with our service. We look forward to assisting you on any future orders!

Rated 5 out of 5 stars

Excellent Experiences

I have been dealing with them for a year or so now.

I have had excellent experiences with them. Communication, Pricing and Delivery before expected.

Definitely not a scam site. I have purchased from them 4- 6 orders and continuing.

May 20, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review! We're happy to hear that you've been satisfied with our service and ordering process. We appreciate you leaving this review, and we look forward to assisting you in the future!

Rated 5 out of 5 stars

Always satisfied

I can't understand the negative reviews. I've been shopping with all star health for a few years now and their products have consistent lower prices and the shipping is extremely fast. I get my orders shipped the same day I place an order.

April 7, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your kind review. We're so glad to hear that you have been satisfied with our products and shipping! We truly appreciate you taking the time to leave this review, and we look forward to assisting you with your future orders!

Rated 5 out of 5 stars

Trustworthy & reliable beyond the norm

I've been purchasing from them for decades. They offer some of the best products in every category & deliver on time. (Puerto Rico)

September 5, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your kind review! We're happy to hear you have been satisfied with your ordering experiences, and we look forward to assisting you with all your future orders!

Rated 1 out of 5 stars

Not Recommended for International Customers

I would not recommend ordering from AllStarHealth if you’re outside the US particularly in Australia. My experience was frustrating due to their lack of accountability and poor customer service.

I placed an order on January 28th and paid $58.70 for 2 to 5 day shipping. However after weeks of delays my package was stuck in customs with no updates. Instead of assisting AllStarHealth shifted all responsibility onto me advising me to contact FedEx myself to find out what was going on.

After nearly a month with no resolution I requested a refund but they refused citing a vague claim that the package “may” contain banned ingredients something they never flagged before shipping. Despite this being outside my control they provided zero compensation and stated they would only refund me if the package was returned minus return shipping fees.

International customers should be aware that if anything goes wrong you’re on your own. There are far better companies that provide real support and stand by their customers. Disappointing experience.

February 25, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We apologize that the package was not received. While researching your missing shipment, we learned that hoodia was a restricted product in your country and yohimbe was prescription only. Both of these ingredients are considered over-the-counter supplements in the US.

Unfortunately, as we advise in our checkout notice, packages that do not clear customs are typically abandoned, and abandoned orders are not eligible for refund. We require customers to agree to this notice to place their order because we want to be as transparent as possible about the fact that some nutritional supplements may not be allowed through your local customs office, and as we have no control over customs policies.

Our International policy is posted below for your convenience:

"We encourage you to call your customs office to find out the exact import taxes or duties you will need to pay before you place your order. Please note that some nutritional supplements may not be allowed into your country. AllStarHealth.com will not issue refunds for orders that are denied entry through customs. You are responsible for checking the customs regulations in your country before placing your order."

However, if your package is returned to us, we will process a refund for the cost of the returned items minus any shipping fees. We are truly sorry for any frustration this situation has caused, and please do not hesitate to reach out to us directly for further clarification.

Rated 5 out of 5 stars

Stop giving money to huge conglomerates

I order on average about $500 of weightlifting supplements a month. I previously used a place called Bodybuilding.com until they went to a similar format as Amazon prime. Where you only get the lower price deal as part of a subscription plan. I had been a customer of B-com since its inception around 2004.
I felt that it was an insult to be forced into this new format so my business migrated to AllStarHealth. I have had nothing but great experiences with them in the past 5 years, and will continue to use their services. I feel that I can trust the sourcing of their products and vendors. The very few times I’ve had issues they cleared it up immediately. I can’t say enough good things.

January 9, 2025
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for sharing your experience with us! We appreciate the compliments and we are glad to hear that you have had good experiences shopping with us.

We’re grateful for customers like you, and we look forward to assisting you with all of your future orders!

Rated 1 out of 5 stars

Bamboozled

I did have a forwarding address form filled out and they did not forward it. The address was not my primary address when ordered in the first place. Just refund my money you cheapskates! They are interested only in your money and they don't care whether you received the product you ordered. They lie, they cheat, and they steal! Stay away from this company.

November 11, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We sincerely apologize that your recent order was not received. Upon review, it looks like your order was shipped to the address that was entered on the order at the time it was placed. If the address entered was an old address of yours and you've already submitted forms for your move, the Post Office should forward this package to your new address automatically within 3-4 weeks.

Unfortunately we are not able to process refunds for orders that were successfully delivered. However, we will be sure to process a refund if the package is returned to us. Please accept our apologies for any inconvenience, and please let us know if you have any questions.

Rated 5 out of 5 stars

Great brands, big selection, low prices! Quality

I like to check out lots of websites and stores for supplements and came across All Star Health. The website looked legit and the prices were very good so I took a chance.
Shipping was faster than expected, the products were fresh, the prices were great and IME they deserve 5 stars.
They delivered as promised in less time and they are a site with a diverse selection and great quality brands/prices!

November 26, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We're happy to hear that you were satisfied with our selection and prices! We appreciate you taking the time to leave this kind review. We look forward to assisting you with your future orders!

Rated 1 out of 5 stars

Not trustworthy

I agree with the user who reported feeling scammed. I placed an order and was charged immediately, but my order didn't ship. I asked why, and didn't get a direct answer, just a rambling "stuff happens" response. Not a trustworthy vendor.

Edit: Another generic "nothing we can do" response. Thanks for confirming.

November 18, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We apologize that your order did not ship as quickly as anticipated. Although 98% of our orders are able to be shipped the same or following day, our processing time frame is 1-4 business days.

Though rare, sometimes our inventory doesn't match what appears to be available. If an item is not in stock, we may hold an order for a day or two if we are expecting an out of stock item to arrive so we can ship your entire order in one shipment.

Unfortunately, we are unable to guarantee a processing time frame unless expedited shipping is selected at checkout. We offer 3 business day, 2 business day, and next business day shipping. If our standard shipping is selected, you will always receive tracking or notification of any delays within 1-4 business days.

Please reach out to us directly if you have further comments or concerns. We are always glad to assist!

Rated 1 out of 5 stars

bought and got nothing. Scam.

I ordered two bottles of vitamins, was never sent an email with confirmation, since Oct 29th, nothing, I emailed the company and no reply but yes of course my credit card was charged right away.
NEVER AGAIN.

October 29, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We sincerely apologize for any issues you have experienced with receiving your order. Unfortunately, we were unable to find your any recent orders under the name or email you provided. Please kindly reach out to us directly at 800-875-0448 Monday-Friday between 7-5 PST so we can discuss and resolve this matter as soon as possible.

Rated 4 out of 5 stars

Hi there I purchased twice yesterday…

Hi there I purchased twice yesterday the first time my order didn't get processed through my bank but I tried it again and it went through the second time I had an email this morning saying they weren't sure if I needed both or just one I told them its just the one that's went through that I need not the first one that didn't go through I have emailed to confirm this and not heard anything back I need it sent ASAP I chose 3-5day postage can you please confirm that this will be sent as I need it for next week latest I've tried to call the number given but it's not recognised I think because I'm calling from Scotland please can you let me know asap as otherwise I will need to cancel the order

October 12, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. I see that we handled this via email on Monday. Please let us know if we can be of further assistance. We are always happy to help!

Rated 5 out of 5 stars

Excellent service

Have just received my order of 10 Visine Eye Drops and I'm very happy with everything: Swift delivery, great product and a reasonable price. Would definitely recommend.

September 24, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review of our company! We're happy to hear that you had a positive experience with our shipping and pricing. We look forward to assisting you with your future orders!

Rated 1 out of 5 stars

Do NOT order from.them on Amazon

Ordered item from Amazon. No where on the site does it say no return and refunds. I ordered supplements from them. My Amazon account says all deliveries to the rear door. The box was left in the middle of the front door out in the sun. Not put in the shade at the side of the front. I get my supplements and they are all melted together. The content feels gummy inside of the capsules. I go to request product assistance and read no returns. Do not purchase from them on Amazon. They do not guarantee you will receive a useable product.

September 8, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Thank you for your review. We are not associated with Amazon, but there are third party Amazon Sellers who purchase from us and ship directly to their customers. If you purchased an item on Amazon but it was delivered by us, the seller from whom you purchased it from likely placed the order through our site to have it shipped to you.

We recommend contacting the Amazon store directly through your Amazon order or using the contact information on the billing address of your invoice for assistance, as we would not have insight into their product listings. They can assist with listing issues, refunds, returns and exchanges since they are the ones that completed the transaction with you. It may also be beneficial to contact Amazon customer service directly, as the product you received sounds like it may have been damaged due to exposure to heat.

We apologize for the inconvenience. Please feel free to contact us directly if we can be of further assistance.

Rated 2 out of 5 stars

Will Be Ordering from Amazon From Now On

I typically order Maitake D Fraction capsules from All Star Health. Been doing so for a number of years without any issues. I recently received a bottle with an expiration date of Feb 2025- six months away. I have been using these capsules since 2003 and there's always at minimum one year before expiration. I had the bottle from the last All Star Health order placed in October 2023. When I compared the lot and expiration dates, they were identical. So almost one year on they are selling the same stock. All Star Health is either not selling the product or someone is not rotating the stock. I called customer service to ask if I could swap for a longer expiration because I don't take 120 caps in 6 months. The customer service rep said that because it was within 3 months of expiration they would not swap it and if I wanted a refund I could return it at my expense. From now on I will order from Amazon where the price is the same and returns are free.

July 31, 2024
Unprompted review
Allstarhealth logo

Reply from Allstarhealth

Grace -

Thank you for your review. All of our products typically have an expiration date that is 18-24 months out, but we always guarantee at least 3 months of shelf life. It appears that you purchased a 30-day supply of the product so the supplement will not be expiring before that time; However, if you'd like to return the product you are welcome to do so. You do have the option of returning the product at your expense, but we can provide a company-generated shipping label for a small fee, as well, and the shipping label will be free if you choose to have your refund issued to you in the form of a store credit.

If you have further comments or concerns, please do not hesitate to reach back out to us at cs@allstarhealth.com or 800-875-0448 M-F 7-5 PST. We are always glad to help!

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